Tl* the contact owns a 2013 ford fusion. When the contact shifted the gear into reverse, the transmission remained in park. The contact had to shift into neutral, push the vehicle, hop iside, and place the gear into reverse. There were no warning indicators illuminated. The vehicle was towed to j.c. Lewis ford lincoln statesboro (6922 veterans memorial pkwy, statesboro, ga 30458, (912) 341-6767) where it was diagnosed and repaired. The diagnosis information was unavailable. The manufacturer was made aware of the failure and did not assist. The failure mileage was 87,892.
2013 Ford Fusion transmission complaints
Page 7 of 11: complaints 161 to 190 of 281, newest first, as owners wrote them.
The shift cable became disconnected from the transmission allowing the shift lever to move through the positions, but the vehicle would not move out of park. Fortunately, the vehicle was stuck in park and we could not pull it out of the driveway, but if this had happened when pulling in and it hadn't gone into park, it could have rolled down our driveway and hurt someone. This is the same issue described by ford recall number 18s20, however my vehicle appears to not be included in the recall even though it is the same make model and year of the recalled vehicles and made at the same manufacturing facility in mexico that is covered by the recall.
Tl* the contact owns a 2013 ford fusion. While driving and attempting to shift gears, the shifter failed. The contact stated that the instrument panel displayed (p), which meant the gear was in park. The vehicle began to roll forward and the contact had to apply the emergency brake to stop it from moving forward. An independent mechanic came to the contact's residence and unlocked the shifter. The vehicle was able to be driven again, but the failure recurred. The vehicle was taken to san tan ford (1429 e motorplex loop, gilbert, az 85297, (480) 821-3200) where it was diagnosed that the shifting cable bushing needed to be replaced. The dealer informed the contact that the VIN was not included in the federal safety agency campaign number: 18v471000 (power train). The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 115,000.
Arrived home placed my car on park and when I lifted my foot off the break the vehicle kept driving forward hitting a snow bank. Put my foot on break and turned off the vehicle. Tried to start the car but it says "transmission not on park" on dash. Car will not start. For safety I set parking break. Contacted for due to recall # 18s20 and was advised that according to my VIN # the recall does not apply to my vehicle. Exactly what the recall describes is what has happened to my vehicle. I have no other transportation. This is a very unsafe situation.
I was on a city street. I was shifting from drive to reverse and the car kept rolling forward. Even when I shift to what thought was park and turned the car off and try to start again the dash read car not in park. I had someone come to help me and found the bushing to the shift cable snapped. So he placed a tube in the hole where the bushing was to hold it place to shift and got me bat home to pa. I went to the ford dealer who said it would cost $500.00 to fix. I checked online and there is a recall for this exact problem but not my VIN# why not this is the same problem as recall# 18s20.
Tl* the contact owns a 2013 ford fusion. While the contact attempted to pull out of a parking space, the vehicle was shifted into drive, but did not engage. The contact stated that the gear shifter felt loose as if it were disconnected. The vehicle was driven to the contact's residence. An independent mechanic diagnosed that the shifter cable failed and needed replacement. The mechanic performed a temporary remedy, but the vehicle was not repaired. The dealer was not contacted. The manufacturer was notified. The approximate failure mileage was 106,000.
My 2013 ford fusions automatic steering cable bushing fell out while I was in line at the bank. I was unable to move my vehicle and had it towed. We looked at recalls on 1/7/2019 and found a recall but not specific to my VIN number. How can the same thing happen to my vehicle and not be covered under a recall? I was in danger and had to use my parking brake immediately when I thought my car was in park.
I put my car in park and it got stuck and on the speedometer it is saying my car is in reverse. I had to put on the emergency brake to stop the car from rolling back
Tl* the contact owns a 2013 ford fusion. After the contact placed the vehicle in park, it began to roll forward and the gear became stuck and would not move at all. The contact had to place a hair pin in the gear shifter and bushing in an attempt to stop the vehicle. The vehicle did not stop and the emergency brake had to be applied. The bushing had also rusted. There were no warning indicators illuminated. The contact called lakeland auto mall (1430 w memorial blvd, lakeland, fl 33815, (863) 682-1100), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and did not assist. The failure mileage was 106,000.
On 12/15/2018 I went to reverse out of my garage once I was out I put the car into drive and stepped on the gas only to have my car continue to go in reverse. I hit the brakes and put the car in park. I tried moving the shifter to other gears and you could tell the shifter was loose, it was not engaging in any gear other than park. I had my car towed and the repair place told me that the shifter cable was broken. Since this happened over the weekend I had time to google this issue and find that there was a recall but my VIN number was not a part of that. Its a shame that this recall doesn't count for more vehicles. Its a complete defect on fords part and its not a cheap repair.
Tl* the contact owns a 2013 ford fusion. While accelerating from a stop, the contact proceeded to drive forward and the vehicle began to coast slowly. The vehicle jerked and then stalled. There were no warning indicators illuminated. The vehicle was towed to the contact's home and then towed to autonation ford (4355 jonesboro rd, union city, ga 30291, (770) 674-6075). The dealer diagnosed that the clutch was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 120,000. *dt*jb consumer traded the car in due to safety issues.
Bushing connecting transmission cable to the gear shifter failed.
Well I noticed problems with my car maybe a month after I got the car took it back to the dealer ship they didnt see any problems but im having transmission problems, problems with the steering, I have had a coolant problem fixed already. The shocks went out on the care within less than a year. Having problems with the fueling system. Also having problems with the left light system. They have only to recalls with my VIN number of things that I had already gotten fixed. So im really concerned about the issues that are going on with my car and feel that it really need to be addressed. Every thing that has happend is while the car is in motion.
Vehicle was parked off road on a dirt sloped part of land. Brake was depressed and vehicle's transmission was placed in park, although the p indicator on the dash did not illuminate. Upon releasing the brake, the vehicle slowly began rolling in reverse. I depressed the brake pedal a again and upon letting go the vehicle continued to roll backwards. I engagred the parking brake in which the vehicle stayed in place. I tried to start the car, but engine would not turnover. I popped the hood to look for any problems and found the tramission linkage completely off tramission. I manually turned the transmission selector all the way fordward to park, resulting in the dash p (park) illuminating. I the set the linkage back on the selector and ziptied the linkage and selector together to make it home.
Tl* the contact owns a 2013 ford fusion. The contact stated that the gear was stuck in the neutral position. The contact had to apply the emergency brake to keep the vehicle from rolling. The vehicle was towed to the contact's residence. The dealer (graham automall chevrolet, 1515 w 4th st, mansfield, oh) was contacted and stated that the vehicle was not included in the federal safety agency campaign number: 18v471000 (power train). The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 88,000.
Vehicle seems to have a humming thumping noise and vibration when ran on speeds over 40 MPH. Initially I thought the tires had gone bad, and ireplaced all four of them as well as the lug nuts due to swelling and got the vehicle realigned at a good year service center. After the process was completed I drove and car and the same noice as well as vibration persisted. It can be felt on the drivers side on the floor as well as the break and gas pedal at times. Tsb 16-0105 highlights the issue, but only for hybrid electric models.
Ford shifter cable bushing recall my ford fusion se was manufactured at the hermosillo stamping and assembly plant on january 10, 2013 - 4 months before the active recall applies to the shifter cable bushing on may 15, 2013. My bushing came off and is ford is claiming as it is just outside the recall window, it is a completely non-recall related $500 repair. I discovered the issue when putting the vehicle into park on the side of the road (parallel parking) and the vehicle stayed in reverse. I had to turn off the vehicle, apply the parking brake, and, by hand, reach down to the transmission to put the vehicle back into park.
Ford currently has a recall on 2013 fusions (recall 18s20) this involves the bushing on the shift lever cable bushing to detach from the transmission, preventing the vehicle from being securely in the park position and the car to roll. This occurred to my 2013 fusion on 11/17/18 leaving me stranded with the vehicle in the repair shop now. Ford will not honor the repair saying my vehicle is not part of the safety recall and I have to pay out of pocket though this recall is for 2013 fusions.
Tl* the contact owns a 2013 ford fusion. When the gear shifter was placed in park, the transmission was still engaged. The contact stated that the vehicle continued to roll forward. Corwin ford of springfield (located at 3241 s glenstone ave, springfield, mo 65804, (417) 883-4330) was notified of the failure. The vehicle was not diagnosed or repaired. The vehicle was not included in the federal safety agency campaign number: 18v471000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 153,000.
Tl* the contact owns a 2013 ford fusion. While driving 25 MPH, the contact stopped and placed the vehicle into park, but it moved backwards. The contact stated that the gear shifter seized and was unable to shift out of park. The contact stated that the vehicle exhibited the same symptoms as listed in the federal safety agency campaign number: 18v471000 (power train). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 140,000.
Upon pulling into a parking spot I attempted to shift my car into park and the shifter become hard and immovable. I had to use the parking brake, and was eventually towed to a local mechanic to have the gear shift control cable replaced for the gear shifter to work again.
Transmission just went out, it will rev up but not ho into gear. It was in motion and when it was slowing down it didnt down shift and just stopped moving.
Tl* the contact owns a 2013 ford fusion. While the vehicle was at a complete stop, it failed to accelerate. The contact was able to move the vehicle onto the road shoulder with the assistance of a police officer. The contact was able to drive the vehicle home. The vehicle was not taken to the dealer. The contact stated that the gear shift failed and did not engage into drive, park, reverse, or neutral. The contact also stated that both rear doors and the front passenger door failed to latch. Also, the engine reserve hose failed and caused the engine to overheat. The vehicle was taken to an unknown dealer who replaced the door latches and the engine hose. The manufacturer was contacted and stated that the vehicle was not included in the federal safety agency campaign number: 17v210000 (latches/locks/linkages) and the federal safety agency campaign number: 17v209000 (engine and engine cooling). The manufacturer did not assist with the repairs. The gear shift was not repaired. The approximate failure mileage was 120,000.
I'm on lunch at work, and go to put my car in drive.. Nothing won't budge, so I try putting it reverse nothing its stuck in park. After waiting 4 hours for a tow truck, and get it to the dealership I'm told its the bushing cable which has a recall on it... Just not my VIN. Also the repairs are going to cost 500 dollars, and the part is on back order for three weeks. So not only do I have to pay for a rental car for three weeks, I have to pay 500 dollars for something that should absolutely be covered under a recall.
Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign number: 18v471000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The lance cunningham ford (4101 east clinton highway, knoxville, tn 37912, (866) 591-3943) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2013 ford fusion. The contact stated that after switching the shifter into the park position the vehicle began to roll down a slight incline. While inspecting under the hood it was discovered that the shift cable bushing had disconnected. The contact stated that he replaced the bushing and the failure was remedied. The local dealer autonation ford (23775 center ridge rd. Ste. Westlake, oh) was notified of the failure. The contact was informed that the vehicle was not included in the federal safety agency recall number: 18v471000 (power train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage 111,000.
The bushing that attaches the shifter cable to the transmission detached from the transmission on 10/22/2018. The defect caused the transmission to be in a gear state (reverse) different than the gear shift position selected by me (drive). My daughter and I were in the car, and the issue caused the vehicle to hit a bush at my daughter's preschool, because when I hit the gas, the car went backwards instead of forwards into a parking spot in the parking lot. I was able to brake and engage the emergency brake to stop the vehicle. Fortunately, no one was injured in the incident, and the vehicle experienced no body damage. I googled the issue, and with my wife, was able to manually change the gear in the engine compartment to drive, and I drove the vehicle to our trusted mechanic about a mile away. My google research indicated that some 2013 ford fusions were subject to recall for the issue, so I called the local dealership (roush ford) to determine whether my vehicle was subject to the recall. The dealership, and later ford confirmed by phone that my vehicle, with its VIN, was not subject to the recall. The ford case number for my request is cas16129095. Since my issue is the same as that for other 2013 fusions subject to recall, my vehicle should be subject to recall and reimbursement from ford. I need my vehicle for work, however, so my mechanic, valentino's, is repairing the vehicle today for around $350, including parts and labor. I expect to be later reimbursed for these repairs by ford.
Takata recall complaint: transmission shifter cable came out from gear box...the cable pop out of place while shifting into reverse. Unable to shift back into drive because cable pop. The vehicle was stationary.
"broken shifter cables recall" I parked my car and attempted to go into a I went to put my car in reverse and the gear shift would not move from park. The dashboard read "transmission not in park", but the gear shift was in fact in "park". The dashboard listed the car as being in "neutral". I was able to reset a button and get the car in gear, but the car would only move forward. It will not move in reverse . I took the car to an auto mechanic and was informed that the shifter cable bushing needed to be replaced. I took the car to the ford dealership and they also informed me that the shifter cable bushing was broken and need to be replaced. There is an active recall for this exact same issue, on the exact same make and model of my vehicle. However, my VIN number was excluded from the recall. I believe this was an oversight.
Reversed vehicle out of parking spot and shifted to drive. Car kept rolling backwards stating it was still reverse. Transmission won't shift into park but stays in neutral.
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