Hello my name is [xxx] I have a 2013 ford fusion which of I loved until I got a recall letter in the mail so I went to the store one day came out and car wouldn't move then I have to get it towed and that cost me $75 then on that my key got stuck in the engine I can back out a couple days later to run the car cuz it's been sitting and my battery died so I wonder when the part for my car will be ready because that's my mean for transportation for me my kids and work I will take this matter to court if I have it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2013 Ford Fusion transmission complaints
Page 6 of 11: complaints 131 to 160 of 281, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford fusion. The contact received a recall notification for the federal safety agency campaign number: 19v362000 (power train). The contact called crossroads ford at 919‑460‑5620 (located at 1660 piney plains rd, cary, nc 27518) and was informed that the parts were not available. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact stated that the engine sounded louder than normal without warning. The dealer stated that the vehicle was operating as designed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign number: 19v362000 (power train). The contact called terry's ford of peotone at 708‑258‑9200 (located at 363 n harlem ave, peotone, il 60468) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Shifter cable recall on the 2013 ford fusion. That exact problem is what is happening to my car, while initially in drive, the shifter cable broke and changed gear by itself. The dealer is refusing to look at it and fix it in a timely manner (roush ford, columbus, ohio 888‑380‑0264)
Tl* the contact owns a 2013 ford fusion. The contact just purchased the vehicle and noticed transmission fluid leaking onto the driveway. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was included in the federal safety agency campaign number: 19v362000 (power train). The contact called the ford manufacturer and was informed that the VIN was not included in a transmission recall and disconnected the call. The approximate failure mileage was 117,000.
Tl* the contact owns a 2013 ford fusion. The contact stated that the bushing cable fractured as she attempted to shift the gear from reverse into drive. There was no warning indicator illuminated. As a result, the contact had to drive the vehicle backwards. The contact called elk grove ford at 916‑249‑1630 (located at 9645 auto center dr, elk grove, ca 95757) and was informed that the remedy was not available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.
Tl* the contact owns a 2013 ford fusion. The contact received notification of the federal safety agency campaign number: 19v362000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Butch oustalet ford wiggins (820 w frontage dr, wiggins, ms 39577, (601) 928-5486) was contacted and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The bushing in the transmission shifter cable may degrade over time .
On flat or inclined surface if you are steadily going then give it a good amount of acceleration the car will jolt and shift super hard. Hard enough to nearly jerk the steering wheel off to the right.
My vehicle is having issues with my car not going into park. Last week I got home pulled in my driveway. I tried to put my car in park but the gear shift would not move. It was stuck in the drive mode. The only way I was able to stop my car from rolling into my house was by using the emergency brake. This is the second extremely dangerous recall with this vehicle. Previously I had a recall with the back passenger door latch. Driving with my children one particular day and the door opens. My personal opinion and based on my experience the 2013 ford fusion is a safety hazard and has not been manufactured properly.
Tl* the contact owns a 2013 ford fusion. The contact stated that the gears failed to shift, and the transmission would slip and jump gears. Also, the vehicle hesitated. On one occasion, when the vehicle was placed into park, it continued to move forward. A "see manual" message appeared on the instrument panel. The vehicle was taken to wood house ford (3633 n 72nd st, omaha, ne 68134, (402) 574-2600), but was not diagnosed or repaired. The vehicle was taken to a local transmission specialist, but was not repaired. The contact wanted to explore his options. The manufacturer was made aware of the failure and did not assist because the VIN was not included in a recall. The failure mileage was 130,000.
Transmission cable bushing broke in april 2018.. Still waiting on formal recall
Tl* the contact owns a 2013 ford fusion. While driving 50 MPH, the vehicle stalled without warning while the accelerator pedal was depressed. The contact attempted to depress the accelerator pedal again, which caused the vehicle to accelerate at high speeds. The contact regained control of the vehicle and took it to town ford lincoln (700 3rd st se, east wenatchee, wa 98802, (888) 470-0454) to be diagnosed, but the cause of the failure could not be determined. The vehicle was repaired, but the failure recurred. The manufacturer was notified and advised the contact to file a complaint. The failure mileage was 70,000.
While decelerating, the RPM jumps up to 4 or 5 and the cars shifts hard. Does matter if I am going up an incline or or flat plain road...it happens.
Tl* the contact owns a 2013 ford fusion. After switching the transmission shifter into park, turning the engine off, and exiting the vehicle, the vehicle rolled down the driveway and into the street. The vehicle was towed to brighton ford (8240 grand rive ave, brighton, mi) where it was diagnosed that the transmission shift cable bushing failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 18v471000 (power train). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 125,000. The VIN was unknown.
While operating vehicle, check engine lite(s) 2 come up, code #p0741, torque convertor clutch and p1744, torque convertor cultch solenoid. Gas mileage has critically decreased from average of 34 mpg to 22 mpg. Engine temperature gauge indicates engine is running cool, radiator fan randomly comes on while vehicle is stopped but running. 3 ford dealers have run computer diagnostics. Transmission periodically downshifts, makes a clunking sound. After operating for a few hours on long drives and upon passing a vehicle, warning message comes up, "vehicle loss of power" due to overheating. Cannot pass! This transmission as shown in data from consumer's report annual frequency of repair, 2013-present, has a high frequency of repair, also consumer complaints. Com. Transmission is mechanically flawed. Please initiate an investigation and generate a recall of this vehicle. Repair is very expensive.
Tl* the contact owns a 2013 ford fusion. While driving, the vehicle jerked. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was an electrical failure and the transmission needed to be reset. In addition, the front lower control arms on both sides of the vehicle detached. The dealer and manufacturer were not notified. The vehicle was not repaired. The approximate failure mileage was 124,973.
The shifter cable bushing failed,causing inaccurate gear selection,resulting in car rolling down my driveway, crossing the street and crashing into my neighbors tree. Damage included the rear bumper, the tree, no one was hurt but it could have been a lot worse. Ford has a recall for the same year, and model, but insist that my car is not in the list. This incident has cost to date almost a thousand dollars to fix. The loss of confidence regarding the safety of this vehicle cannot be monetized.
Car will shift to neutral when place in reverse. Car will also jerk when changing speeds of 10.
Tl* the contact owns a 2013 ford fusion. While the vehicle was in drive, the gear would independently shift into reverse. The contact had to apply the emergency brake in order to stop the vehicle from rolling out of the driveway. Gary yeoman's ford lincoln (1420 n tomoka farms rd, daytona beach, fl 32124, (386) 310-2342) was contacted. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was made aware of the failures and informed the contact that the VIN was not included in a recall. The failure mileage was 90,000.
Jumping during acceleration when the car is shifting gears. Car acts as of it wants to turn off .
I crashed my car into a light pole because the transmission cable broke while trying to turn around. I placed the car in reverse to complete a turn on s. Boyle avenue in st. Louis but when I pressed the gas to go backward, the car went forward into the pole. The transmission stayed in drive when the cable broke and cause significant damage to my front fascia and grill. I am reporting this because ford sent a recall notice and would not repair my car due to the damage resulting from a known defect. The recall notice said no accidents occurred from this recall and I had to correct the record. Ford's cable defect did cause my crash and vehicle damage. Ford has completed the cable recall but will not repair the resulting damage to my car.
Extremely abrupt shifting between 1st-2nd and 2nd-3rd. 2013 ford fusion titanium awd. The shift is becoming so hard that I brace myself and place my neck against the headrest during the shift. The transmission shift's so hard it sounds like something is going to break. I've had the adaptive system reprogramed 3 times and the solenoids in 2nd and 3rd replaced already. The shift is abrupt and hard no matter how I try accelerating, also sport mode doesn't make a difference.
Periodically will delay when shifted into reverse, then will engage hard, causing loud sound, slams into gear. Happened several times from the parked position backing out of a parking space, shifting from park to reverse. Also happened several times when stopping forward motion and shifting into reverse, shifting drive to reverse also has condition while driving that transmission would not shift out of low gear automatically or manually, needed to pull over to the side of road, and shut engine off and restart, transmission shifted correctly after restarting engine owned vehicle from new, delay shifting into reverse condition occurred periodically after about two years of service. The no up shift condition has only occurred once to date on 3/1/19
The vehicle has an electrical glitch and when attempting to park the car it will show as park but will actually slip into neutral and roll forward or back if in a slight hill. Also an manufacturing error is causing the car to abruptly stop while on driving. The rpms will increase by itself and then suddenly fall to 0 and the car will not be able to move. All the electrical components will still be on I.e. Radio , heat , lights but the car will not move. It's no warning as to when it will just suddenly stop so it's extremely unsafe if driving on a highway.
Complaints involving transmission slipping I brought it back a couple times and I think this problem should be looked into in motion this happens and every time we bring it back they say they can't find anything but when we get it back it works better then it starts doing it again please look into this thanks
I have a 2013 ford fusion. It has been displaying a jerking motion with pulling is out a park and into drive. When going to turn the corner it stalled out on me. I was able to get it stated back up but when driving its like it had no power and it was going slow.
Tl* the contact owns a 2013 ford fusion. While driving 20 MPH, the steering wheel seized and failed to turn. The failure was intermittent. Also, the transmission slipped and seized before going into gear. There were no warning indicators illuminated. The vehicle was towed to the contact's home. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 180,000.
My car has been skipping and hesitation with power train or transmission while driving whenever it wants. It’s nothing specific to make that happen. Last week back power windows quit working. Now....started car in drive, steering was locked. Drove back and forth, tried different gears, tried restarting, it finally started by turning key over. Came home, parked in driveway, can’t get steering to unlock at all now! I am over an hour away from home, so whenever it decides to turn, I can head home. But after reading these reviews, do I dare? Does ford want us owners to die, or the innocent we may hit? Either way I would sue because they cannot deny knowing there’s a problem!
Shift linkage came apart, the car is a 2013 but isnt covered under the current recall for some reason. The car was stationary
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Ford Fusion?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history