2023 Ford Maverick Hybrid: backup camera failure

Filed Oct 27, 2026 · OH

Rear View/Backup Camera Camera freezes when vehicle is moving in reverse. The frozen image leads me to think I am farther away from objects or people than I really am. The vehicle has had the associated recall completed without success and has been in Ford dealership shops six other times to try to fix the issue, again, without success. The problem has been happening since day one of owning the vehicle.

Filed Apr 17, 2025 · Driver assistance, Electrical · OK · crash

On [XXX], I was involved in a backing accident that was significantly caused by the subject of this recall (Manufacturer Recall Number24S59, the federal safety agency Recall Number24V684). When I put my vehicle in reverse, the rear view camera came on. However, what I didn't realize was that the image displayed on it froze shortly after the camera turned on making it appear that it was clear behind me and safe to back. But another vehicle had pulled off of the street and stopped right behind me immediately after I put it in reverse and was looking at the frozen image that it was clear and safe to back. The car behind me was shorter than my vehicle and had pulled in behind me in the drive-thru line at somewhat of an angle, so only the front of their vehicle was directly behind me and the rest of out of view of my rear view mirror. I was trying to back, because the drive-thru was two lanes and the right lane I was in was backed up due to a delay and an employee was waving me to come to the left lane since it was open and available. Because the other customer had just pulled in behind my vehicle from the street while my rear view camera was displaying a frozen image of when it was clear behind my vehicle, when I backed slowly, my rear bumper cracked the other car's front bumper. Because of Ford's safety issue, I have incurred an expensive liability claim for damages to the other party's vehicle. Claim details: Claim #: [XXX] ($3,563.81 in repairs + $581.06 rental car = $4144.87 total) [email protected] Ph: [XXX] Fax: [XXX] A fix for the recall has since been issued and I need to get my truck in for recall repairs. However, I am filing this complaint to the federal safety agency to document the damage caused by this issue and will also be seeking recourse from Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 11, 2025 · Driver assistance, Electrical · AZ

I had the recall work done for the back up camera that freezes while I am reversing. After the recall has been completed, it still freezes/glitches while I'm backing up. Nothing changed after they performed the recall work. I do believe that the technician performed the work he was told to, but it hasn't accomplished anything. The rear view camera still takes a few seconds to engage once I put the car in reverse, and while I am in reverse, actively backing up the car, the camera feed freezes repeatedly on-screen.

Filed Mar 4, 2025 · Driver assistance, Electrical · 9,000 miles · FL

The contact owns a 2023 Ford Maverick. The contact received notification of the federal safety agency Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to the federal safety agency Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.

Filed Feb 13, 2025 · FL

Rear view camera continues to freeze and produce inaccurate pictures. Dealership advised that Ford Engineering has no remedy for this yet, and this is now on going for 6 months. Recall was made, but with no remedy available.

Filed Dec 19, 2024 · Electrical, Engine · CA

Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen

Filed Jul 23, 2024 · Driver assistance, Electrical · IL

Main infotainment screen keeps freezing, and can't reset or power off. Back up camera does not work during this time, creating a dangerous situation while I am doing constant pickup and drop offs.

Filed Jul 23, 2024 · Electrical · CA

There's a repeated issue for the backup camera. This happens around every other time I put the car in reverse, but for a few seconds only though. The backup camera often lags when reversing. This is a safety hazard when backing up if it's not real-time.

Filed Jul 2, 2024 · Electrical · IL

Having issues with my Back up Camera. Many times I can back almost all the way out of a spot before the camera comes on. Saturday night my screen froze while driving with maps on the screen, and the reverse camera did not work at all for 6 hours of driving until I let the truck sit until morning. Shutting it off for 10 minutes did not reset the system. The Backup camera was completely disabled. Other times there is a 5-10 second delay in it turning on. I am often times done backing up before the screen on the dash shows the camera view.