Vehicle lost power while driving at highway speed. Pulled over and restarted vehicle. Vehicle proceeded to accelerate without driver input. Multiple warning lights/systems activated including: POWERTRAIN MALFUNCTION / REDUCED POWER; SERVICE ENGINE SOON WARNING; PRE-COLLISION ASSIST NOT AVAILABLE. Similar to issue described in the federal safety agency Campaign Number: 24V267000
2023 Ford Maverick Hybrid transmission complaints
Page 4 of 5: complaints 71 to 100 of 114, newest first, as owners wrote them.
Travelling around 60-70mph on the highway when a warning appeared saying there is a powertrain issue and engine issue. This forced my truck into low gear and I lost the ability to accelerate. This forced me to pull to the side of the highway with no acceleration capabilities which is highly dangerous. Multiple warning lights remained on the dashboard. This first event occured on Mar 10 2024, then happened AGAIN on April 12 2024.
I had 2 recalls fixed about 3 weeks ago. Today I was driving & my Maverick malfunctioned. (Maybe it's what they call Limp mode.) Many alerts & icons started flashing, I was prompted to pull over & call a dealer. I pulled over, was able to take some pics but some icons were no longer showing. I tried restarting the vehicle after a couple mins = same thing. I shut if off waited a few minutes & it worked. Well, check engine is still lit & some of the safety features won't turn on. I have copilot 360, lane keeping, etc, but most of those features are still affected. I called the dealer & am waiting for a call back. Many other Maverick hybrid owners have told me this happened after their recall fix. I wish I didn't get the recalls fixed.
Driving no more than 40 mph, suddenly “gear shift will engage at low speeds” pops up. At this point there is no acceleration. Then when I get to stop at about 1mp it jerks me into an e-brake, immediately prompting “powertrain error”, “check engine”, “hill climb assist not available”, “collision warning not available”. This all started after the last recall was performed. This is now the second time this has done this. I am lucky it did not do this on the highway itself.
I was driving on the interstate and the gear shift light started blinking. Then I started getting warning lights on the dash: - Gear Selected Will Engage at Low Speed - Powertrain malfunction/reduced power - Pre-collision assist not available - Service engine soon warning - Hill assist not available The car then abruptly slowed down to 35 mph and continued driving at 35 mph even when applying gas. The vehicle would slow down when the brake was applied, however releasing the brake, caused the car to accelerate to 35 mph. The vehicle was inspected by a Ford dealership, however it was the next day, after the car had been turned off for multiple hours. The dealership did not find any active codes, so there was no "fix". Abruptly coming to a stop on the interstate is scary and life-threatening. Ford needs to fix this issue as there could have been a catastrophic accident, had other motorists not been paying attention!
The contact owns a 2023 Ford Maverick. The contact stated while driving 70 MPH, the "Service Advancetrac", "Service Engine Soon", "Power Train Malfunction" "Reduced Power", "Pre-collision Assist Not Available" and "Hill Assist Not available" messages were displayed, and the vehicle decelerated to approximately 28 MPH. The contact veered to the side of the road. The contact stated that he was able to continue driving; however, the vehicle failed to exceed 28 MPH. The contact stated that the failure recurred while driving on another occasion. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
On [XXX] at approx. 9:30PM I was traveling on [XXX] in Garland, TX, at 70mph when my vehicle experienced a sudden loss of power, with speed immediately dropping to about 35-40mph. Cluster showed prompts saying 1) cannot use selected gear at this speed (light under "D" was flashing), 2) pre-collision not available; 3) Airbags sensor bad; 4) power-train warning; and, several others before telling me engine needed service. When I tried to accelerate it would go no faster than 25mph. When I applied the brakes and released them it would then accelerate to 35-40mph on its own. Engine light started flashing. When able to do so I pulled over and turned vehicle off. I started it back up and engine light stayed lit, but it continued to experience loss of power and go no faster than 25mph. Again, when I applied the brakes and released them it would accelerate to 35-40mph all on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle lost power in traffic. Error messages on instrument clusters "Pre-Collision Assist not available Service AdvanceTrac Service vehicle soon Hill Start Assist not available Pre-Collision Assist not available" Shut off vehicle. When I restarted it everything returned to normal except check engine light was on
I took my 2023 Ford Maverick to the Dealership- Larry H Miller Lakewood CO. to get outstanding recalls address on [XXX]. Recalls handled were for Reprogram powertrain control module, turn signal outage detection failure, and software calibration update. I had no issues or concerns with my new vehicles performance or safety up to that point. [XXX] I was driving with my 2 children in the truck on the highway. Going 75 miles/hour uphill near the junction of [XXX] and [XXX] the truck suddenly started reporting errors on the digital display and dropped into limp mode leaving me stuck between 25-35 mph max speed on a busy highway causing a dangerous and unpredictable situation. I was able to exit the highway and navigate side roads to my dealership not far. They cleared the error and reset and were unable to replicate the issue at that time. On [XXX] the issue replicated. Heading south on [XXX] at 75 mph on the highway with my children in the truck, the power train module error once again appeared, check engine light came on and the digital display cycled through a series of errors the same as it had the prior time. Vehicle dropped to limp mode with a max speed of 35 on a busy highway. It once again caused a dangerous and hazardous experience trying to exit the highway at the next available opportunity. On the exit the truck shut off completely. Obstructing traffic. I was able to restart and navigate to a safe spot where I was able to contact Ford Roadside assist and get my truck towed to my same dealership once again. My truck has been at the dealership for 3 weeks now but on [XXX] they reported there were some new updates that might address the issue. They ran those updates and so far have been unable to replicate the problem. There is no solid confirmation from Ford that these updates will resolve the unsafe issue from happening again. We are uncertain at this point as to whether utilizing the vehicle will once again jeopardize our safety driving it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
When driving down the road at approximately 35-40mph, the accelerator pedal stopped working and a variety of warning messages and lights popped up on the dash. Some of those messages included "gear selected will engage at low speed", "powertrain system fault", and "pre-collision assist not available". Because the vehicle suddenly became undriveable, it rolled to a stop in the middle of the road. After coming to a stop, I put it in park (I may have restarted the vehicle, but am not entirely sure) and I was able to get the vehicle off the road, albeit with reduced power. Warning messages and lights (check engine, wrench) remained on the dashboard. There were no warning signs prior to this happening The vehicle was towed to a local Ford dealership and has been there for 13 days. I have not heard from them about identifying the problem. The uploaded photo is a screenshot on my phone of the warning messages through my FordPass app.
Received multiple error messages while driving including: -Pre-collision assist not available -Service engine soon -Powertrain malfunction/reduced power -Drive mode selection disabled. The “D” on the gear shift was also flashing. I slowed down and the parking brake automatically engaged while still driving, which caused the truck to stop hard. I was able to drive it to a parking lot, but it felt like it was in between gears. I turned the truck off in the parking lot for a few minutes, and then successfully started it and made it to the dealership with warning lights on. This likely would have caused a wreck if it happened on a busy road at higher speeds. It sounds like many Maverick owners are experiencing this same issue after the last recall. I don’t feel safe driving my vehicle until this is resolved.
On the freeway all of sudden the “D” icon on the gear selected started flashing and then I started to receive multiple check engine light error messages one after the other, including: •Gear Selected Will Engage at Low Speed •Powertrain malfunction/reduced power •Pre-collision assist not available •Service engine soon warning •Service AdvanceTrac •Hill assist not available The truck then proceeded to switch into neutral all on its own and upon me trying to move the gear selector back into drive the car had zero power when applying the gas. I had to try to avoid traffic to get to the emergency lane with zero power just coasting to the side of the highway. Based on other Ford Maverick owners' testimony it seems Ford Maverick Hybrids getting a recall update to their Powertrain Control Module are then experiencing unpredictable and recurring instances of their truck suddenly having these check engine and random shutdown issues. It seems this has happened to dozens of owners, often at high speeds in the middle of the interstate. It begins with a sudden cascade of alerts (like 5 different malfunctions and systems shutting down). My Ford Maverick was towed and is currently being inspected at the Ford dealer.
Vehicle was traveling at 35 MPH. Vehicle shuddered and lost propulsion. Dash displayed following message: "Gear Selected will Engage at Low Speed" The "D" indicator on the shift knob was flashing. Vehicle was able to be pulled to side of road at very low speed. The following error messages were displayed in sequence: "Hill Start Assist Not Available" Pre-Collision Assist Not Available" "Service AdvanceTrac" Additionally, the following error light were iluminated: Check Engine Service Engine Soon Tranction Control Off 12 volt battery error Vehicle was turned off and restarted. The same error messages were displayed. Ford dealer was contacted to schedule a service visit. After a five minute wait, vehicle was able to start and drive, though performance was not as it had been. This morning, error lights remain on
Was driving my Maverick in a 35mph area an it felt like it had a 'sloppy" transmission shift and immediately lost power. It did not shut down, but with the gas engine running it had a top speed around 35mph and extremely slow acceleration, I had to use my 4way flashers. When it went into electric mode (hybrid) it would accelerate without any pressure on the throttle. Very dangerous. Check engine light, transmission light (wrench), and front collusion light all came on. When I got home and turned it off, then on again, it seemed to run like normal again, although the check engine light is still on.
Driving on highway whent alerts all at once, including * Gear Selected Will Engage at Low Speed * Powertrain malfunction/reduced power * Pre-collision assist not available * Service engine soon warning * Service AdvanceTrac * Hill assist not available. Vehicle lost power on road and almost got hit.
While driving at highway speed, for no reason, the vehicle signals AdvanceTrac error and signals that the vehicle cannot go into the gear selected. The vehicle immediately slows to a protective reduced power (limp mode) with a max of about 30 mph. My safety was at risk because of the sudden and unexpected deceleration from highway speed. The dash indicated that multiple alerts, most alarming was that Pre-Collision Assist is not available. After turning the vehicle off for a while it would become drivable. The dealer inspected the vehicle and stated they could not detect anything wrong. This has happened to me twice on March 20, 2024 and again on March 28, 2024. I had no problem whatsoever until the dealer reprogrammed a computer module associated with a recall. The programming change caused me to have issues when none existed prior. The dealer refused to restore the programming to the original configuration. I read of many that had the same circumstances with their Ford Mavericks on various internet community boards. This is very dangerous and Ford need to develop a fix quickly! I will make my vehicle available to government agency or Ford Motor Company teams for inspection or diagnostics.
On Friday, March 29, 2024 my Ford Maverick Hybrid lost power. When I started the engine it seemed sluggish but did reach about 40mph as I entered the I-215 freeway on ramp. Instrument panel warning lights did not appear until the problem began. By the time I came to the freeway itself the power was failing, and the truck slowed to only about 15-20mph. This was a highly dangerous position. I stayed on the shoulder and limped along with 4-way flashers on to the next exit, about one mile, where I was able to drive into a parking lot and call AAA road service. The truck was taken on a flatbed tow truck to the Ford dealer, about 15 miles away. It has been at the dealer now for a week. I was told the problem has to do with the computer that controls the drivetrain, and that Ford has not yet sent a solution to the dealer. I was also told that my truck is the fourth one with similar problems to arrive at the dealer, all in the same few days.
Vehicle lost power while driving and has many warning notices. Pulled over but when I tried to drive again it accelerated on its own. Pulled over again and turned the vehicle off a few times and then it drive normally but with the check engine light on. Had happened 3 times. Took to Ford dealer 2 times and dealer could not reproduce the issue and gave it back to me.
I took it to the dealer for a recall with a PCM programming. After that, I drove it for a few days and the car came to a sudden halt on the freeway. Luckily the cars behind me did not hit me but it is a safety concern and the dealerships are not able to find the problem
On parkway doing 65 when dash lit up dinging with a cascade of multiple yellow light alerts all at once, including * Gear Selected Will Engage at Low Speed * Powertrain malfunction/reduced power * Pre-collision assist not available * Service engine soon warning * Service AdvanceTrac * Hill assist not available Pressing on the pedal wouldn't accelerate it and I had to emergency pull over on the side of the interstate.
Was driving down a highway at about 75 MPH when the vehicle automatically shifted to neutral and gave the following warnings on the dash: Gear selected will engage at low speed, Powertrain malfunction/reduced power, pre-collision assist is not available, service engine soon warning, service advancedtrac, hill assist not available. This is about a month after other recalls were ‘fixed’ and other ‘updates’ to software were installed.
I was driving on a divided secondary road and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 55 down to under 30 +/- MPH. When it was necessary to stop at a light and I took my foot off the accelerator, the truck did not immediately slow but actually surged forward. After 'crawling' home, I had it flat-bedded to a dealership that day, and it took them almost 2 weeks and multiple test drives to tell me that that cannot recreate this issue. I was told by the service advisor that there was an issue and that could see it in the vehicles history. I went to the dealership and asked them how long they would keep testing it if they were not able to replicate the problems. They said 'it was up to me'. I took the vehicle home. We only had it for a day and less than 100 miles of driving and the problem occurred again, after dark, on a busy road in an intersection and the truck would not move at all for a few tense moments. The gear selector dial flashed repeatedly and the parking brake came on by itself. We had the truck flat-bedded back to the dealership the next day and it will stay there until the solution is found to eliminate this dangerous and life-threatening operational fault. The second incident occurred on March 26. Service to address 2 recalls was done on the vehicle on March 6.
The contact owns a 2023 Ford Maverick. The contact stated that while pressing the fuel pedal the vehicle would not properly accelerate and had stalled. Also, while at a stop light the vehicle had erroneously accelerated forward. During the failures the check engine, power train and collision avoidance warning lights had illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failures. The dashboard module was reprogramed but after retrieving the vehicle the failures continued to occur. The manufacturer was not yet contacted. The failure mileage was 9,500.
While driving the vehicle the transmission (Ford eCVT) appeared to be stuck at a certain ratio and the engine shut off. The vehicle continued to move on the electric motor. Various warnings flashed on the screen, including a "vehicle will reengage gears at speed", "service engine", "service transmission", "hill start disabled/malfunctioning", "traction control malfunctioning/disabled". I pulled off the road into a neighborhood to stop the vehicle. Later when I tried to limp the vehicle home it would automatically accelerate as fast as the electric motor could push it whenever I lifted my foot off the brake (accelerating on its own). Vehicle is waiting to be inspected by the dealer and has not been driven since.
While driving up hill a check engine light and power train malfunction/ reduced power warning appeared. This caused my vehicle to be unable to accelerate and could have caused the vehicle that was behind me to collide with my vehicle. This is the second time this issue has happened and the dealer I have taken it to has been unable to figure out the issue. As far as I know only my dealer has inspected the vehicle and there were no other warning signs or messages before the malfunction happened.
While driving the following warnings all came on: Gear Selected Will Engage at Low Speed Powertrain malfunction/reduced power Pre-collision assist not available Service engine soon warning Service AdvanceTrac Hill assist not available Vehicle came to a stop and parking brake automatically engaged. Driver could not control acceleration, gas pedal had no control, and vehicle moved on it's own under electric power. Vehicle would continue accelerating, and the only want to try to control speed was used the brake. Symptoms persisted for several drive cycles, until all the warning lights went off (except for checking engine light), and vehicle went back to normal. After several more drive cycles the check engine light went off. This is the third time this potential life threatening issue has occurred. Dealer has not been able to resolve the issue.
Driving at approximate 25 mph when three warnings came on simultaneously and the vehicle abruptly lost power and I was required to pull off the road. The vehicle could not go any faster than 15 mph. Fortunately I was not running on the highway when this occurred. The three warnings are as follows. 1. SERVICE ENGINE SOON WARNING 2. POWERTRAIN MALFUNCTION / REDUCED POWER 3. PRE-COLLISION ASSIST NO AVAILABLE The vehicle was towed to dealer and is awaiting diagnostics.
Vehicle at Ford dealer on 3/7/24 for two separate recalls, Emission Recall 23E09 and Compliance Recall Notice the federal safety agency 23V848 where the BCM and PCM were reprogramed and updated. The vehicle operated normally before the dealership service for the recalls. On 3/18/24 after the recall service was performed, while driving along a state route of speed limit 55, the vehicle suddenly lost power and displayed the following indications on dashboard: Service Engine Soon, Pre-Collision Assist not available, and Powertrain Malfunction/Reduced power. The vehicle was able to be pulled over safely to the side of the road. The vehicle was able to be restarted but at a significant loss of power with the same warning lights displayed. Safety was compromised as the vehicle lost power and speed and could only be operated a short distance. Thankfully other vehicles were able to avoid me at my significantly diminished speed and I was able to turn on warning flashers and pull to the side of the road no faster than 10mph. The vehicle was towed to a Ford dealer, who had the vehicle for 3 days, where they confirmed with their scan tools the warning lights had come on and the power had diminished when the incident happened, but were not able to reproduce the symptoms. Technician noted there were no SSMS or TSBS from Ford or otherwise for these concerns and was given back to me at no charge. Incident happened on March 18th, 2024 and is available for inspection.
While operating my Ford Maverick truck at about 50 mph, I received two immediate warnings on the instrument panel. At the same time, the truck went into reduced power mode, displaying "Powertrain malfunction/Reduced power" and "Service Engine Soon". This ended up slowing me rapidly from 50 mph down to under 20 mph and the braking became very erratic. The vehicle would barely accelerate and I barely got it home at about 20 mph. It is now accelerating better but is still far from normal and the braking and hybrid systems are erratic.
Upon exiting highway and getting on access road, vehicle malfunctioned and indicated to slow down and shift transmission into neutral. I lost speed and was given little if any power to accelerate. I arrived at a red light where I shifted into neutral and then park. I shifted back to drive where I was able to get very little acceleration. I turned right, put on my hazards, and looked to park as quickly as possible. Even though I was driving slow I was also unable to fully brake, which was unsettling. I found a parking lot just a little ways up the road where I parked and called for a tow truck. The truck is currently at a local Ford dealer.
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