Tl*- the contact stated that the 2001 ford windstar frame was cracked. On 02/23/07 the vehicle was raised to see if the cause of a loud noise which came from the rear passenger tire could be found. She stated that the tire leaned inward. It was observed that the frame had a crack about 3 inches from the brake drum. The contact had not called anyone to find out what should be done. A new framed was installed on the vehicle. She stated that she still has the tire that came from the vehicle. The contact will submit pictures of the tire and of the cracked frame from the vehicle. The current mileage was 90000.*ak the axle was replaced. Updated 04/05/07.
2001 Ford Windstar body complaints
Page 10 of 11: complaints 251 to 280 of 293, newest first, as owners wrote them.
Nov 9, 2002, is when we purchased the red windstar van we were told that the dealership had used it as a promotional car for the owners and their wives. February a complaint officer at ford told me they were just putting the car in our name it was listed under enterprise still. I called to asked why we were just getting the recall notice for the seat when I had called them 5 times with the call I made 2-7-07 and why had they not sent a notice for the sliding doors.
The passenger front door opened as the consumer turned a corner. The door was closed and there was no indication from the computer it was ajar.
While the vehicle was parked, the rear liftgate window shattered twice. *ak with both occurrences, the weather was moderate, parked, locked and unoccupied, no keys were in the ignition.
On 3/22/05 I was completely stopped at a traffic light with no-one behind my van when my back liftgate window exploded. This is the second window in the past 5 months to explode in my van. (see complaint of incident 10-23-04) the only commonality between these events was that both mornings were cool and the inside of the van had been warmed for 20-30 minutes. The dealer and glass repair company asked if the frame had been bent in the past, but this van has never been in an accident of any kind -not even a fender-bender.
On 10/22/04 I dropped my child at school, and exiting the parking lot the left rear side window of my 2001 windstar van exploded. I was in a school parking lot, traveling approximately 10 MPH. On 3/22/05 I was completely stopped at a traffic light with no-one behind my van when my back liftgate window exploded. The only commonality between these events was that both mornings were cool and the inside of the van had been warmed for 20-30 minutes.
Back passenger sliding door opens unintended and does it while the vehicle is on.
Problems with side sliding doors. This problem has been bought to the dealer's attention 6 times. The dealer has attempted to repair the problem but has not been successful. *bf
Both sliding doors did not close fully. The doors would shut and pop back open even when locked. The mechanic replaced several components but only provided a temporary fix. The failure still exist. At 50,000 the intake manifold was replaced twice within a year because it contained a leak.
Sliding door shut on its own. Toddler was caught in the door, and the door struck his hand. There should be a sensor for people exiting or entering the vehicle.
Numerous things have gone wrong since we bought the vehicle. Items covered under warranty: electric seat stopped working twice, and transmission wouldn't shift when it was supposed to. Items not covered under warranty: brakes replaced at 30,000+ miles-told was normal for them to wear out so quickly; rack and pinion replaced at around 55,000 miles; months after brakes replaced, brakes grind loudly when coming to a stop (brakes checked numerous times, but was told they were ok); ABS brake light comes on and stays on after driving (not illuminated on start up, but comes on later); back dome light not secure-falls out; dome lights sometimes come on when braking; check engine light on for months, didn't have it checked, but turned off by itself; sliding door drags-rusted on vechicle frame.
Consumer noticed that driver's rear side door did not latch. Vehicle was taken to the dealer for inspection and mechanic replaced the door switch. However, the problem recurred, and the vehicle was taken back to the dealer.
Roof brackets are loose. This is causing a loud rattling noise. Dealership was notified, but did not resolve the problem.
We have a 01 ford windstar limited with automatic doors, with safety sensors. The drivers side door was working intermittently, not always opening and closing with the buttons. My 3yr old daughter reached in the van to get a toy and the door closed on her arm,(without anyone touching a button to close the door) the door eventually opened. The injury consisted of broken skin and a severe bruise on the outer and the inner side of the arm. The van was still covered by extended warranty and four parts were replaced: 1. Contr asy bdy s 2. Sensor asy - AC 3. R/contr & lat a 4. Actu asy - bdy sd the door is still having problems opening all of the time. The ford dealership cannot find a problem with it.
I own a 2001 ford windstar sel with power sliding doors. I am concerned with the problem I am having because one of the mechanisms used to operate the door is inoperable and the door no longer works electrically. The standard cost for this repair is $1800.00, alot of money for a door repair. My concern is that if the power mechanism is not working these doors should be able to operate safetly manually. That is not the case the door is excessively heavy (heavier than a manual door) and when the vechicle is on an incline the door will not stay open. I have two children (ages 3 and 1) and I am concerned for their safety with this door. I feel there should be some safety precaution to hold the door open when the power fails. The door should require some sort of slight tug or pull to close not just gravity. I think if this issue is not resolved on these power doors someone is going to lose a finger, hand or much worse. Otherwise I think that manufacturers should make these repairs more affordable, most families (which is the majority of owners of mini-vans) are on tight budgets and $2000.00, is just outrageous for a door repair!
The liftgate glass shattered without any cause. Dealer couldn't determine the cause, but replaced the glass. *ak
Bought the used vehicle from a used car dealer. Didn't check for paint peeling or rust, thought a 2 year old car wouldn't have any. I washed the car, and as I waxed it, discovered the peeling paint on the roof rib, almost entire lenghth of vehicle, then found rust at the bottom of the front passenger door and rear passenger sliding door. Contacted ford, instructed me to go to local dealership, went to gervais ford in ayer ma. Service manager looked over the car, made notes, informed me he would contact ford headquarters to see if they will do anything. Two weeks later, he contacted me and informed me there was nothing they could do regarding the paint or the doors rusting from the inside out.
Over thirty separate warranty repairs over two years. Faulty electrical door locks (kids couldn't exit), transmission leakage, transmission failure, front-end defects with loud thumping noises and several body problems. Most notable body problems are wind noise and water leakage through doors and windows. Most recently, the fuel pump failed (@ 37,000 miles). Ford has all along refused to acknowledge the problems. Now that the vehicle is out of warranty, they have again said they will not doing anything. The vehicle is unreliable and unsafe to operate.
When closing passenger sliding door the door would not close. Consumer made contact with the dealership.
The consumer stated that while a child was getting out of the vehicle, the sliding door caught the child's right arm which resulted in injury. Please provide further information.
The consumers child stuck her finger inside of the a small hole in the console and a saw had to be used to get the child's finger out of the hole. *nlm *cb
The hood of the SUV is partially made of chrome which rattled at high speeds.
I have read numerous complaints on edmunds.com (town hall) from other windstar owners. I'm concerned for my family with these doors failing. I am going back to my ford dealer for a second visit to have them fix a problem that is of grave importance to my family and families of windstar owners. Ford needs to take this matter more seriously and provide more support to fix these problems with these doors failing to work properly. Your attention to this matter is appreciated. *ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**770812
Consumer states the automatic doors have no sensors to stop them if someone or something is in the way. Door already closed on consumer while removing children from vehicle.
Consumer states check engine light is on. Dealer replace fuel cap and evaporative purge valve, however problem still exist and now the vehicle is stalling causing vehicle to have no braking and power steering power. Squeaking noise when setting still. Belt tensioner replaced.
Both power sliding doors will not stay closed. Vehicle has been taken to dealer 6 times, hinges and motor have been replaced. Dealer unable to remedy the problem.
Power sliding door failed to stay close. While driving along door ajar signal on the dashboard will illumintate to alert that door has popped open. Power sliding door cannot be manually forced to close. Dealer was notified. Please provide more information.
While driving down a 2 lane highway, my driver's side automatic door opened on it's own. I immediately pulled to the side of the road, turned off the automatic setting, and shut the door manually. Luckily, I was in the van alone, not with my wife and 3 1/2 year old daughter. I called the dealership and told me to get it to them right away. They could not get it to malfunction while in the service department, but I did inform them that the door, when fully closed, does stick out further than the passenger side. They readjusted the door and said that no other reports of this happening has ever occurred when they talked to ford engineering. But, I see on this site many reports of a similar nature. Waiting on dealership for possible exchange of vehicle.
Brakes failed on three different occasions (repair dates: 3/22/02, 4/1/02 and 4/15/02). First, my wife noted the brake pedal was going all the way to the floor before there was any response. The dealership advised that this was normal. We insisted that it wasn't, until there lead technician found and replaced a faulty hcu. The second failure came while I was driving my wife and 6 month old baby from mo to va. While on the west virginia turn pike, the anti-lock brakes failed again and eventually the brakeing system failed all togoether by the time we reached our destination of suffolk virginia. Barton ford, in suffolk va, replaced the hcu and the ecu and repaired a brake fluid leak. The third incident occurred while driving back to mo. Once again the brakes did not respond normally. Once back in o'fallon, mo. The dealership found a air bubble in the brake line and they reprogrammed the ABS module. Each brake failure also affected the traction control system and the speedometer. We have also had to have one window replaced, the drivers side sliding door adjusted, a seal inserted in the rear of the vehicle due to a recall item, and bolts tightened at the engine cradle mounts. Recently, the fuel cap indicator light illuminated for a period of 5 days for unknown reasons and we are currently unable to fill the gas tank to its normal capacity. This vehicle is unsafe and hardly worth the $27,220 that we are paying for it.
Sliding door behind driver keeps coming open while driving. Dealer has made numerous adjustments and problem keeps occurring. Consumer states vehicle is not safe for children or anyone in the rear. Please provide any further information.
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