Issues with the passenger side seatbelt not pulling to lock. It's jammed off and on. Doesn't work.
2012 GMC Terrain: seat belt won't latch or retract
7 of the 364 complaints about the 2012 GMC Terrain describe seat belt won't latch or retract.
- owner complaints
- 7
- of this car's complaints
- 2%
- typical mileage
- 106,000
- recalls
- 0
Seat belt won't latch or retract by model year
- 20231
- 20191
- 20181
- 20174
- 20161
- 20142
- 20127
- 20111
What owners say
Tl* the contact owns a 2012 gmc terrain. The contact stated while driving about 35 MPH, the vehicle was rear-ended by another vehicle. The driver's air bag busted open, smoked and emitted debris but did not deploy. The service air bag light illuminated. The contact and a nine-year old child in a booster seat, in the back seat of the vehicle sustained injury that required medical attention. A police report was filed. The vehicle was damaged and was driven to the contact's residence. The contact also stated that the driver's seat belt did not retract. The contact called the stan mcnabb chrysler dodge jeep ram dealer, located at 200 n. Jackson st, tullahoma, tn 37388 and was told that the information would be entered in the contact's file. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
While driving, there is a random ding. No idiot lights come on this has been going on for over a month. Today I happened to look up and the passenger airbag light was flashing. As if stating there was someone in the seat. The only way to stop it is to have the passenger seat belt buckled while driving. This only happens while driving. It is very disturbing because I am not sure if I am in an accident if my passenger will be safe.
Tl* the contact owns a 2012 gmc terrain. The contact stated that the seat belt did not retract. The contact called dondelinger chevrolet buick gmc cadillac at 877‑211‑6240 (located at 2310 paul bunyan dr nw, bemidji, mn 56601) and was informed that the seat belt needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 106,000.
Seat belt retractors fail to retract and belt clip gets stuck in closed door. Dealer fixed once but refuses to fix at their cost. I believe this is a serious gm defect and a safety hazard because a half open jammed door will not open.
I have had issues with this vehicle ever since its purchase 01/2015. I took the vehicle in for service and was told the service contract would not cover my issue and that the issue was caused by lack of maintenance, which is not the case as I maintain the oil in this vehicle and even had to purchase a new battery for the vehicle recently.this car's engine repeatedly stops, especially when approaching a red light or stop sign or at the moment of acceleration. I have had to avoid many accidents due to people driving up on me because I should have been accelerating at the time but my car turned off. The battery would die on this car on a weekly basis which caused me to purchase a battery and there is still no progress in the vehicle. The motor knocks badly upon startup, especially in the mornings. The engine is very weak after an independent diagnostic check. And just last week, as I was driving on the highway at normal speeds, the muffler shield broke, fell, and began scraping against the highway. There are electrical issues as well as the lighting in the car gets dim when we are in the dark but bright when the sun is out. Also, the seatbelt for the passenger's side constantly rings sending a notification that the seatbelt needs to be latched, even when no one else or nothing else is in that seat. I fear that one day I may need that air bag and it might not work because the seatbelt appears to be faulty. Also, another issue, which is not necessarily a safety issue, but an extreme nuisance and also maybe an electrical issue is the car radio and volume will freeze at any given moment and the car has to be stopped and idle for a period of time before the radio is active and able to turn channels again. The safety issues for this car are real and I am in fear that I will get hit from behind due to the faulty engine.
I purchased my 2012 gmc terrain from clay cooley in irving, tx on 01/05/2015 with an extended service contract. I have had issues with this vehicle ever since. I took the vehicle in for service and was told the service contract would not cover my issue and that the issue was caused by lack of maintenance, which is not the case as I maintain the oil in this vehicle and even had to purchase a new battery for the vehicle recently. I am attaching a picture of the condition of the battery shortly after the vehicle was sold to me to where I contacted my sales agent and he advised me to check my service contract. This car's engine repeatedly stops, especially when approaching a red light or stop sign or at the moment of acceleration. I have had to avoid many accidents due to people driving up on me because I should have been accelerating at the time but my car turned off. The battery would die on this car on a weekly basis which caused me to purchase a battery and there is still no progress in the vehicle. There are electrical issues as well as the lighting in the car gets dim when we are in the dark but bright when the sun is out. Also, the seatbelt for the passenger's side constantly rings sending a notification that the seatbelt needs to be latched, even when no one else or nothing else is in that seat. I fear that one day I may need that air bag and it might not work because the seatbelt appears to be faulty. Also, another issue, which is not necessarily a safety issue, but an extreme nuisance and also maybe an electrical issue is the car radio and volume will freeze at any given moment and the car has to be stopped and idle for a period of time before the radio is active and able to turn channels again. The safety issues for this car is real and I am in fear that I will get hit from behind due to the faulty engine.
Service bulletins that may apply
- This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
- This service bulletin provides information on availability for a seat belt extender.
- This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate...
- This informational bulletin provides information to advise dealers about seat belt buckles not operating...
- Seat belts: front: webbing
- Seat Belt Extender Availability
- This informational bulletin provides information on availability for the seat belt extender.
- This technical bulletin provides a revision of 05-09-40-002F to add the 2013-2014 model years.
Related recalls
No recalls on record for this model year.
Questions about the 2012 GMC Terrain seat belt
Is seat belt won't latch or retract a common problem on the 2012 GMC Terrain?
7 of 364 owner complaints about the 2012 GMC Terrain (2%) mention seat belt won't latch or retract. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2012 GMC Terrain?
There are 0 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 GMC Terrain
Wipers 77Oil consumption 75Check engine light 48Stalling 47Engine failure 24Loss of power 21No deployment 15Jerking 12Knocking 11Won't start 11Fire or smoke 8Headlights 8Misfire 7Ball joint 6Screen failure 5Key fob 5
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