I parked, turned the vehicle off and exited the vehicle. The vehicle was parked for approximately an hour and a half before I re-entered the vehicle to retrieve some items from the passenger side. As I closed the door and used the key fob to lock the vehicle, it restarted itself. This has happened multiple times and the dealership tells me that it is not their issue and that it is a manufacturing issue. Please add this particular vehicle to the recall call list for this issue prior to personal injury or damages occurring.
2012 GMC Terrain: key fob or push-button start problems
5 of the 364 complaints about the 2012 GMC Terrain describe key fob or push-button start problems.
- owner complaints
- 5
- of this car's complaints
- 1%
- typical mileage
- 60,025
- recalls
- 1
Key fob or push-button start problems by model year
- 20251
- 20201
- 20191
- 20181
- 20171
- 20153
- 20125
- 20101
What owners say
I parked my vehicle in the driveway. Upon exiting the vehicle I used the key fob to lock the vehicle, it beeped and began to walk away. As I was about 10 steps from the vehicle, it beeped again as if I hit the fob and restarted itself. It literally restarted itself. They keys were not in the ignition, they were in my hand. I was unable to unlock the vehicle using the key fob and had to manually open the door using the actual key in the door lock. I was unable to turn the vehicle off by reinserting the key in the ignition. I wiggled the shifter and the car turned off. This is the fourth the car has been running while the keys were not in the ignition and it is the second time the vehicle restarted itself without the key being in the ignition. This is clearly a manufacturing issue. What are you waiting for to add this vehicle to the recall list? Property damage and personal injury will eventually occur and then I will sue gmc for damages. I am officially putting gmc on notice. Please recall this vehicle and fix this issue.
09/08/18 I put the vehicle in park, turned the ignition off, removed the key from the ignition and exited the vehicle. I got some items from my trunk and went about my business. About 45 minutes later, I returned to my vehicle only to notice the lights were on and it was running. I was unable to unlock the vehicle using the key fob and had to manually unlock the door. I put the key in the ignition to turn the vehicle off again and it would not turn off. I wiggled the gear shift and it finally turned off. This is the second time this has happened. Please add my vehicle to the recall list as this is the exact issue that the other gmc terrain 2012 are having.
I put the vehicle in park, turned the ignition off, removed the key from the ignition and exited the vehicle. I got some items from my trunk and went about my business. I returned to my vehicle a few minutes later only to notice the lights were on and it was running. I was unable to unlock the vehicle using the key fob and had to manually unlock the door. I put the key in the ignition to turn the vehicle off again and it would not turn off. I wiggled the gear shift and it finally turned off. This is the third time this has happened. Please add my vehicle to the recall list before someone gets injured or before there is property damage.
I turned off the ignition to my 2012 gmc terrain, removed the key and opened the trunk/hatch to retrieve some items. As I attempted to lock the vehicle I realized it was still running. I was unable to use the key fob to unlock the doors and had to open them manually. It took two attempts at inserting the key in to the ignition and turning it "off" before the vehicle actually turned off. This is an issue with this vehicle yet according to the dealership "not with my specific vehicle" and they won't even look at it with. Please include my specific vehicle in this recall that was made on 07/05/2016 stating "general motors llc (gm) is recalling certain model year...as the electronic park lock lever may allow the ignition key to be removed without the transmission being in park. Also, certain...2011-2013 gmc terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114 "theft protection and rollaway prevention." please amend this recall to include my vehicle.
Service bulletins that may apply
- This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
- This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...
- Electrical system
- Electrical system
- This warranty administration bulletin provides policy information on the requirements for 12V battery...
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- Electrical system
Related recalls
Electrical system: ignition
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
- Risk
- If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick 1‑800‑521‑7300, and GMC 1‑800‑462‑8782. GM's number for this recall is 50490 and 50491.
Recall number 16V502000 · Recall details
Questions about the 2012 GMC Terrain key fob
Is key fob or push-button start problems a common problem on the 2012 GMC Terrain?
5 of 364 owner complaints about the 2012 GMC Terrain (1%) mention key fob or push-button start problems. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2012 GMC Terrain?
There is 1 recall and 260 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 GMC Terrain
Wipers 77Oil consumption 75Check engine light 48Stalling 47Engine failure 24Loss of power 21No deployment 15Jerking 12Knocking 11Won't start 11Fire or smoke 8Headlights 8Misfire 7Seat belt 7Ball joint 6Screen failure 5
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