The contact owns a 2012 GMC Terrain. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she was adding a quart of oil every two weeks. The vehicle was taken to the Nissan dealer where the vehicle was purchased. The dealer informed the contact that the engine needed to be replaced. Additionally, the contact stated while at a complete stop, there was smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact lifted the hood and noticed oil residue. Additionally, the contact added oil since the oil level was low. The contact stated that vehicle stalled twice while driving to a nearby gas station. The vehicle was then towed to an independent mechanic where it was diagnosed that the rear master cylinder had failed. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the dealer. The contact stated that vehicle was not drivable. The contact stated that the vehicle was leaking oil while starting the vehicle. The local Chevrolet dealer, Barlow Chevrolet (6057 Route 130 South, Delran, NJ 08075), was contacted and advised the contact to tow the vehicle to their location. The vehicle was not repaired. The failure mileage was approximately 62,000.
2012 GMC Terrain: fire, smoke or burning smell
8 of the 364 complaints about the 2012 GMC Terrain describe fire, smoke or burning smell.
- owner complaints
- 8
- of this car's complaints
- 2%
- typical mileage
- 71,760
- recalls
- 1
Fire, smoke or burning smell by model year
What owners say
First off before I got the car it had gone through a tune up. About a couple months after I got the car little things started to happen it would rock back and forth while idling I thought it was kind of an indicator that it needed oil but the percentage was still at a decent range and telling me it didn't need oil plus I hadent driven it 3000-5000 miles. Then engine light came on had it inspected codes ran came back telling me something about Throttle body So I purchased a whole new throttle body in Prosser at dealership costing me some booko buks and swapped it out when I got back home I then took it for test drive along with my 4 kids in the vehicle with me and then a little ways about 20 mins driving engine power reduced light came on along with stabilitrak and eventually lost power I was stranded in the middle of summer in the middle of nowhere with my kids windows rolled down ppl drove by and asked if I needed help and eventually came back with jumper cables tried to jump me but the car wouldn't budge I then left the car there overnight and took battery out to have it inspected the next day IT WAS FRIED (over 4 yrs old) so I had to purchase a new one costing me roughly 150 buks then took it back to where my car was stranded put it in and alarm went off and I clicked the button on key ring stuck it in ignition shit the door behind me locking keys in car while vehicle was still running and had to bust a window out to get to em. Got into car drove off made it back to my apt left it running outside while I went inside to get some stuff before I THOUGHT the problem was solved it shut off again.....I then had to replace the alternator costing me another pretty penny....about a couple weeks later I was starting a new job at a assisted living facility and arrived 10 mins early shit car off a noticed smoke coming from under hood I was confused because where the smoke was coming from couldn't have been it overheating I popped the hood and my car was on fire!!!!
I still have more to add to my other complaint. The fire started with alternator apparently there were crossed wires took alternator back to Orielys where I got it warrented out fixed the expanded wiring and replaced a hose and other things damaged by the little fire. Then after that things kept getting worse. Then it was spark plugs that were rusted that I replaced eventually I complained back to the dealership I got the car from and they agreed to help repair it after a posting by me on fb that I wasent a happy customer basically and that I literally had a sitting duck. Turns out the timing chain needed to be replaced and other little things. I've replaced O2 sensors camshaft sensors gaskets in catalytic converter had it inspected thinking it was a clogged exhaust the excessive oil usage was insane I would be going through 5quarts twice a month! I'm just tryna have a DECENT WORKING VEHICLE for my kids and I. I literally can't keep a job because I DONT HAVE RELIABLE transportation....I've put sooooo much money into this vehicle and now I might have a blown gasket!!! And that's because I haven't even been driving the vehicle. I got the car on Jan 7th 2021 with 129,043 miles on it as of today it has a total of 164,627 miles on it meaning in between the two years that I've owned the vehicle I have only put a total of 35,584 miles on it.....for it to have this many problems for so little mileage is INSANE!!! my kids were in the car with me today when the car started smoking like crazy from under hood and exhaust I pulled over turned the car off and took my baby off car seat in all and got away from vehicle thinking it was on fire again. I popped the hood and notice it was coming from under manifold.....meaning its probly a blown gasket after I just replaced the camshaft sensor AGAIN......it's ridiculous all the stuff thats going wrong with this vehicle with so little mileage that's been put on it.
On jan 1st it was 3f out my wife wormed up her terrain we drove it approximately 12 miles when we started to smell something burning. Next came the engine knocking really bad. We stopped the terrain and had it towed to the dealership found out the rear main seal blew with such force that the oil covered the muffler. This happened from the pcv being plugged and/or frozen from the cold weather. I recently found a service bulletin for that year make and model that indicates that will happen and there is a special coverage for that.(14882: special coverage adjustment) I also received a letter from gmc about high oil consumption warranty. The terrain may exhibit engine oil consumption. That is also a part of that 14882:adjustment now to the point I was told that this issue my wife's terrain would be covered under the 100k/5year power train warranty our terrain only has 71k miles on it. But the 5year are up. So gm is not taking responsibility for this issue according to both special coverage the 14882: they adjusted to 10 years or 120k miles but they are claiming even though its for that year make and model and engine and that everything that's listed is what happened to our gmc its not for our terrain. I told them I also had a letter that they sent to us stating the oil consumption that has a adjustment of 7years 6months/120k warranty witch was part of that 14882: special coverage they still will not take responsibility for fixing. I believe we are getting taken advantage of in this situation. They are making us pay for all repairs it may need a new engine in result of the rear seal blowing because it lost all the oil. But we would not know till the repairs start or after all repairs are made and the engine seizes. I also was told from the dealer that if we fix it and drive it down the road there is no guaranty that it will not happen again.
Vehicle check engine light came on at 50,000 miles, would not pass inspection. Computer did not show what problem was. Car would cut off in drive in idle. Car would shake. Mechanics put in new parts and battery for more than $1200. Still was not fixed. Mechanic went to a dealership to inquire if they had seen this problem. At the dealership it was discovered that many of the parts that would cause the problem were on recall. Gm had not posted these recalls or notified me, the owner. After inspecting the car they said there was too much wrong to repair and the entire engine would need to be replaced. They said I would need to drive 2000 miles to check oil consumption. They never made us aware there may be problem with the oil consumption. I am 68 yrs old and walk with a walker. I am in the hospital often. The mechanics said they would drive the car as much as they thought necessary to determine oil consumption. While driving the vehicle in charlotte nc the car started smoking and caught fire. The driver forced his way out but had that been me, I probably would have died due to my handicap. I have now been without a vehicle for over a month. I have contacted gm but they are slow for any resolution. I asked for a loaner vehicle but was told they couldn't do that now.
Takata recall, I thought that I had excessive oil leakage because there was no oil, when I just had a oil change the day before, but it had to be a excessive engine oil consumption, on my way from work I heard a very loud noise from my engine, and and a pop, on my dashboard was signaling oil pressure is low - stop engine, throughout the hold ordeal there was smoke coming into the car, when I was able to get to car dealer ship, I was charged $3400.00 to have the car fix. Then I receive a letter from gmc stating that they were doing a recall on 2012 terrain relating to the same issue that was listed in the letter that was sent to me. They reject my reimbursement due to the fact that they saying the oil had to burning on the engine, and not excessive oil leakage, when in fact there was burning oil on my engine, which I feel cause the smoke within my vehicle, also the manager at mike anderson also said gmc rejected my claim due to the part numbers then match up to part numbers they have listed on the recall, when I view the list, it did list different number but the parts was the same, the car was in motion I was on the highway 294 going east to merrillville indiana, which almost caused me to have a accident in which I happen to avoid.
I was traveling about 75mph when a deer ran infront of me, I wasn't able to stop completely and hit the deer on my right front side of my vehicle.. The smell of smoke came from my vehicle and my "service airbags" indicator came on.. No airbags deployed.. I had my 6 year old son in the car with me!! My car isn't drivable due to the signal being on even though the airbags didn't deploy.
I was traveling on the toll way and went to pass a vehicle going below the speed limit. Upon acceleration (approx 53 MPH), I heard a muffled pop in the engine compartment and white smoke trailed the vehicle. No warning lights went off prior and I do not recall seeing any after the "pop". I stopped the vehicle and turned off the engine, opened the hood to find flames under the engine in vicinity of the oil pan. I was unable to put out the flames and the fire consumed the vehicle. I vehicle was well maintained and have no idea what the origin of the fire was.
Service bulletins that may apply
- This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
- This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...
- Electrical system
- Electrical system
- This warranty administration bulletin provides policy information on the requirements for 12V battery...
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- Electrical system
Related recalls
Electrical system: ignition
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
- Risk
- If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick 1‑800‑521‑7300, and GMC 1‑800‑462‑8782. GM's number for this recall is 50490 and 50491.
Recall number 16V502000 · Recall details
Questions about the 2012 GMC Terrain fire or smoke
Is fire, smoke or burning smell a common problem on the 2012 GMC Terrain?
8 of 364 owner complaints about the 2012 GMC Terrain (2%) mention fire, smoke or burning smell. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2012 GMC Terrain?
There is 1 recall and 260 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 GMC Terrain
Wipers 77Oil consumption 75Check engine light 48Stalling 47Engine failure 24Loss of power 21No deployment 15Jerking 12Knocking 11Won't start 11Headlights 8Misfire 7Seat belt 7Ball joint 6Screen failure 5Key fob 5
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