Honda Pilot backup camera problems

Filed Oct 20, 2026 · Electrical, Visibility · PA

The Information screen goes blank. Then at that point the backup camera will not show on screen when backing up. Creating a blind spot and hazard

Filed Oct 14, 2026 · Electrical · IL

This complaint is being filed regarding a FAILED REMEDY for the federal safety agency Safety Recall 23V‑431 (Honda Campaign ZEM) on my 2021 Honda Pilot Touring. Although the vehicle history shows that the recall repair for the MOST fiber-optic wire harness was previously performed, the authorized remedy has completely failed to fix the safety defect. The central infotainment dashboard screen regularly displays a "Network Connection Lost" error message before freezing or shutting down entirely. This failure causes an immediate, total, and unpredictable loss of the backup camera display while the vehicle is in operation. Because the backup camera is a federally mandated safety feature, its random failure creates an active safety risk for myself, my passengers, and pedestrians during reversing maneuvers. Honda customer service has refused to provide further diagnostic or repair assistance because the recall is already marked as "completed" in their database. However, the safety hazard remains active and unresolved. I request that the federal safety agency investigate this failed remedy and compel Honda to provide an effective, lasting repair for this defective system.

Filed Oct 9, 2026 · Electrical, Fuel system · UT

The electrical for the infotainment system cuts out and the rear camera is no longer on the screen, it will cause loud popping while driving as the MOST Net system is failing. There is also poor gas mileage and reads the gas tank contents incorrectly while displaying incorrect MPG typical with the fuel pump recall for this generation of Honda Pilot, but both of these recalls removed my specific year shortly after they were announced.

Filed Sep 14, 2026 · Electrical · OH

Rearview camera is showing up as green and purple on the screen. It makes seeing what is behind the car hard when in reverse. Dealer does not know what caused it but it started as intermittent but now is constant

Filed Aug 24, 2026 · Driver assistance, Electrical · CA

The infotainment system and rearview backup camera malfunction continually. While driving or attempting to reverse, the infotainment system frequently shuts off entirely and loses its fiber optic network connection. When it attempts to reboot and turn back on, loud popping and crackling noises emit from the vehicle speakers. Additionally, the backup camera regularly glitches and displays a message stating that the system is "Too Hot," causing the rearview monitor to go entirely blank. These issues are especially severe on hot days.This creates an immediate safety hazard, as it unexpectedly eliminates rear visibility while backing up, increasing the risk of a collision. It also causes distracted driving conditions due to the sudden, loud audio popping and screen blackouts. This failure mimics the exact symptoms outlined in Honda's active MOST Bus Coaxial Cable recall, yet my vehicle is experiencing the same severe safety defects. Rear view camera does warn it no longer works due to heat. No inspection done as of yet but plan on taking it to dealership.

Filed Aug 17, 2026 · Driver assistance, Electrical · AR

The entertainment system shuts down and repeatedly restarts during driving. When it shuts down, an error screen states "Network Communication Lost" and "MOST NET OFF". When it shuts down, the rearview camera function fails when the vehicle is in the reverse gear. Using today's date. This failure has occurred repeatedly. the federal safety agency Recall Number: 23V‑431 does not include this VIN; however, the failure symptoms appear to be identical

Filed Aug 9, 2026 · Electrical, Visibility · TX

Component/system that failed: The audio/infotainment system (radio), rear DVD entertainment system, and backup camera all fail together while driving. The vehicle is available for inspection upon request. Description of the problem: While driving, the radio works normally for approximately 10-30 minutes, then begins developing static that gradually worsens until the audio cuts out completely. At the same time, the rear-seat DVD entertainment system stops functioning, and the backup camera also fails. This appears consistent with a known defect in the MOST (Media Oriented Systems Transport) bus and FAKRA connectors that Honda has already acknowledged and recalled on 2019-2022 Pilot, 2019-2023 Passport, and 2018-2023 Odyssey models (the federal safety agency Campaign 23V431), but my 2017 Pilot Elite with the same Navigation/rear entertainment head unit is not covered by that recall despite the identical failure pattern. How safety was put at risk: Loss of the backup camera while driving/reversing removes a safety feature I rely on to see behind the vehicle, increasing risk of a collision when backing up, especially around pedestrians or in tight parking situations. This mirrors exactly the safety concern Honda cited in its own recall notice for later model years — that loss of MOST communication causes rearview camera failure.

Filed Aug 9, 2026 · Electrical, Visibility · TX

Component/system that failed: The audio/infotainment system (radio), rear DVD entertainment system, and backup camera all fail together while driving. The vehicle is available for inspection upon request. Description of the problem: While driving, the radio works normally for approximately 10-30 minutes, then begins developing static that gradually worsens until the audio cuts out completely. At the same time, the rear-seat DVD entertainment system stops functioning, and the backup camera also fails. This appears consistent with a known defect in the MOST (Media Oriented Systems Transport) bus and FAKRA connectors that Honda has already acknowledged and recalled on 2019-2022 Pilot, 2019-2023 Passport, and 2018-2023 Odyssey models (the federal safety agency Campaign 23V431), but my 2017 Pilot Elite with the same Navigation/rear entertainment head unit is not covered by that recall despite the identical failure pattern. How safety was put at risk: Loss of the backup camera while driving/reversing removes a safety feature I rely on to see behind the vehicle, increasing risk of a collision when backing up, especially around pedestrians or in tight parking situations. This mirrors exactly the safety concern Honda cited in its own recall notice for later model years — that loss of MOST communication causes rearview camera failure.

Filed Jul 30, 2026 · Electrical · CA

Summary of safety defect and failed recall repair: Vehicle: 2020 Honda Pilot EX (Clean California Title) Core Issue: Persistent, catastrophic failure of the MOST Bus fiber-optic communication network, resulting in complete blackout of the federally mandated rear backup camera (FMVSS No. 111 violation), total infotainment reboot loops, loud audio cracking/popping, and instrument panel system failure during active vehicle operation at 65+ mph highway speeds. RECALL REMEDY FAILURE CHRONOLOGY: 1. IN-WARRANTY ANCHOR: On April 20, 2022 (34,201 miles) at Tracy Honda, initial network cracking/popping and communication faults were logged under factory warranty. Display head unit was replaced, but underlying MOST Bus backbone issues persisted. Fakra connectors replaced to attempt to fix the issue. 2. RECALL ATTEMPT: On July 17, 2025, at Lompoc Honda, the vehicle was presented specifically under Safety Recall Campaign 23-047 / the federal safety agency 23V‑431. Dealer technicians installed FAKRA connectors and connector jumpers per official remedy instructions. 3. REMEDY FAILURE: The recall remedy failed to correct the defect. The vehicle continues to experience "Network Communication Lost" and "Check Tuner" system collapses, completely disabling the rear backup camera display without warning - all while being in a 10-minute reboot loops. SAFETY HAZARD: The sudden, unannounced loss of rear visibility and screen blackout creates a direct backover and collision hazard in violation of Federal Motor Vehicle Safety Standard No. 111. Furthermore, total network reboots at highway speeds cause severe driver distraction. REMEDY REQUESTED: American Honda Motor Co., Inc. has been notified (Corporate Case #XXX), but has failed to remedy this known federal safety defect after statutory repair opportunities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 21, 2026 · Driver assistance, Electrical · CA

The back up camera every so often will be blank. Other times the dashboard warning lights will go on effecting the cruise control, lane assistance, and break assistance. According to the Honda dealership it is the back up camera that is causing all of these problems because there are some parts that are defective because of heat and weather. There are thousands of complaints by Honda owners claiming to have the same issue. The solution is a part that costs over $2000 with a high chance of the part needing repair in a few years. Honda knows about this issue for cars 2015-current. There is a current class action lawsuit as well. We just want it fixed without further issues.