Honda Pilot screen failure problems

Filed Jul 30, 2026 · Electrical · CA

Summary of safety defect and failed recall repair: Vehicle: 2020 Honda Pilot EX (Clean California Title) Core Issue: Persistent, catastrophic failure of the MOST Bus fiber-optic communication network, resulting in complete blackout of the federally mandated rear backup camera (FMVSS No. 111 violation), total infotainment reboot loops, loud audio cracking/popping, and instrument panel system failure during active vehicle operation at 65+ mph highway speeds. RECALL REMEDY FAILURE CHRONOLOGY: 1. IN-WARRANTY ANCHOR: On April 20, 2022 (34,201 miles) at Tracy Honda, initial network cracking/popping and communication faults were logged under factory warranty. Display head unit was replaced, but underlying MOST Bus backbone issues persisted. Fakra connectors replaced to attempt to fix the issue. 2. RECALL ATTEMPT: On July 17, 2025, at Lompoc Honda, the vehicle was presented specifically under Safety Recall Campaign 23-047 / the federal safety agency 23V‑431. Dealer technicians installed FAKRA connectors and connector jumpers per official remedy instructions. 3. REMEDY FAILURE: The recall remedy failed to correct the defect. The vehicle continues to experience "Network Communication Lost" and "Check Tuner" system collapses, completely disabling the rear backup camera display without warning - all while being in a 10-minute reboot loops. SAFETY HAZARD: The sudden, unannounced loss of rear visibility and screen blackout creates a direct backover and collision hazard in violation of Federal Motor Vehicle Safety Standard No. 111. Furthermore, total network reboots at highway speeds cause severe driver distraction. REMEDY REQUESTED: American Honda Motor Co., Inc. has been notified (Corporate Case #XXX), but has failed to remedy this known federal safety defect after statutory repair opportunities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 17, 2026 · Driver assistance · MO

Additional Comments for Complaint #11750912:I am uploading photographic evidence of severe material delamination on my vehicle's front radar emblem shield (Part #71125-TG7-A51) [71125-TG7-A51].This manufacturing defect caused a critical safety failure: my vehicle recently executed a sudden, violent phantom braking event on the highway with absolutely no prior warning lights or error codes on the dashboard. The peeling layers and air bubbles on the emblem physically refracted the radar signals, creating a false target that locked the brakes and nearly caused a severe rear-end collision.While I was driving alone during this specific incident, this car is my primary family vehicle used daily to transport my wife and my three young children. I am now genuinely terrified to drive my family in this vehicle and must manually turn off the CMBS system every time I start the car to protect them. American Honda Corporate (Case #16495852) has formally refused to address this active braking hazard, deflecting the issue by focusing only on unrelated radio glitches.I request a federal safety investigation into Honda’s radar emblem material degradation, as it directly compromises collision-mitigation systems without triggering automated dashboard fault alerts, putting families and young children at immediate risk.

Filed Jul 16, 2026 · Electrical · 75,000 miles · CA

The contact owns a 2021 Honda Pilot. The contact stated that at all times during the use of the vehicle, the infotainment display system goes blank. The contact also noticed a popping and crackling noise coming from the audio speakers. The contact referenced the federal safety agency Campaign Number: 23V431000 (Back Over Prevention) to have already been performed on the vehicle, but the issue has since recurred. The vehicle was taken to a local dealer where it was diagnosed with a factory defect involving a dashboard wiring harness that was physically bent at a 90-degree angle from the production plant. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.

Filed Jul 14, 2026 · Driver assistance · TX

Lots of crackling noises via the audio system. Display reboots itself many times before it finally went BLANK. Radio / DVD DEAD. Blind Spot warnings DEAD. Back up camera DEAD. Navigation DEAD. Eventually the battery goes DEAD and the car will not start. Got Stranded a few times. Changed the battery. But hopeless and reliability is DEAD. Definitely disappointed with HONDA.

Filed Jul 1, 2026 · CA

My speedometer display keeps going blank in the instrument cluster. I will be driving and it would go blank, and stay blank in extented periods of time. This is a car not driven much due to this reason. The milage is still 70k. The speedometer gage goes blank and does not turn on.

Filed May 20, 2026 · Electrical · TX

The infotainment screen blacks out completely and sporadically, but as of recent, almost daily. Sometimes for about 3-5 minutes. When this happens, the rearview backup camera is completely disabled, creating a blind-spot safety hazard, violating Federal Motor Vehicle Safety Standard 111. This issue directly impacts back over prevention and driver visibility. I have multiple videos of this occurring. In 2023, a Honda dealership performed the MOST Bus/FAKRA connector safety recall on this vehicle. That manufacturer recall remedy has FAILED, and the exact same safety defect has returned. I did schedule the vehicle for a formal diagnostic inspection at a Honda dealership this Friday to pull the network communication error codes. There were no warning lamps or warning messages prior to the system blacking out.

Filed May 18, 2026 · Driver assistance, Electrical · NY

MOST Network problems continue to persist even after MOST FAKRA Service Cables Safety Recall work was performed. Typical progression: Radio goes silent, Infotainment Screen displays error message, "Network Communication Lost / MOST Net Off", Driver Information Interface Display goes blank, then 3 error messages cycle, "Blind Spot Info System Problem", "Emissions System Problem", "Transmission System Problem", and vehicle enters limp mode (stuck in 3rd gear). Multiple safety issues: Rearview camera does not function, vehicle speed is not displayed, vehicle gas gauge is not displayed, blind spot system does not operate, reduced vehicle power.

Filed Mar 31, 2026 · Driver assistance · CA

Vehicle: 2019 Honda Pilot Issue: Complete dashboard blackout / loss of safety systems Safety Defect: Yes Description of the problem: While driving, the entire dashboard and infotainment system suddenly go black without warning. This includes the speedometer, fuel gauge, warning lights, backup camera, and all Honda Sensing features (Lane Keep Assist, Adaptive Cruise Control, Collision Mitigation, Road Departure Mitigation). When this happens, I cannot see my speed or any critical vehicle information. The system reboots on its own while still driving. This failure happens intermittently and unpredictably, including at highway speeds. It creates a serious safety hazard because I lose all driver information and safety alerts. Many other 2019 Honda Pilot owners report the same issue, and Honda has not issued a recall or permanent fix. Honda cannot figure out why this happens depsite me taking it to dealer several times. Frequency: • Has happened multiple times When it occurs: • While driving What has been done so far: Honda dealers have not provided a permanent fix. Software updates and resets do not resolve the issue. Honda has not acknowledged this as a safety defect despite widespread reports. Why this is a safety issue: Losing the speedometer, warning lights, and safety systems while driving is extremely dangerous. I cannot tell how fast I am going, whether the vehicle has warnings, or whether safety systems are active. This should be investigated as a safety defect.

Filed Mar 4, 2026 · Electrical · GA

While driving, we eill hear a popping noice coming from the dash speakers - almost sounds like fine grains if sand hitting windshield - at which time the media display, i.e. navigation /radio control display/etc. will turn black and briefly display "Network Connection Lost, MOST Net Off" message before the display goes completely black. This has only been noticed AFTER a recall service was performed.

Filed Jan 16, 2026 · Driver assistance · 81,000 miles · NC

The contact owns a 2019 Honda Pilot. The contact stated that the rear-view camera had been failing but had stopped operating weeks ago and only displayed a blank screen. The contact stated that prior to the complete failure of the camera, there were intermittent failures for approximately 1 year. The vehicle was taken to a local dealer several times for camera repair. The contact stated that after each repair, the camera failed again. The manufacturer was informed of the failure and contacted the dealer for help with the repair. The contact stated that the manufacturer had reimbursed the contact for one of the diagnostic test fees that was paid to the dealer. The vehicle was repaired; however, the failure reoccurred. The failure mileage was approximately 81,000.