2019 Honda Pilot: backup camera failure

Filed Sep 14, 2026 · Electrical · OH

Rearview camera is showing up as green and purple on the screen. It makes seeing what is behind the car hard when in reverse. Dealer does not know what caused it but it started as intermittent but now is constant

Filed Aug 17, 2026 · Driver assistance, Electrical · AR

The entertainment system shuts down and repeatedly restarts during driving. When it shuts down, an error screen states "Network Communication Lost" and "MOST NET OFF". When it shuts down, the rearview camera function fails when the vehicle is in the reverse gear. Using today's date. This failure has occurred repeatedly. the federal safety agency Recall Number: 23V‑431 does not include this VIN; however, the failure symptoms appear to be identical

Filed Jul 16, 2026 · Driver assistance, Electrical · MO

VEHICLE SAFETY COMPLAINT - RECALL REPAIR FAILURE AND CMBS MALFUNCTION I am filing a formal vehicle safety complaint regarding two critical defects on my vehicle (VIN: [XXX]) and the refusal of American Honda Motor Co. to address them under Corporate Case #XXX. 1. CRITICAL SAFETY HAZARD (PHANTOM BRAKING): The vehicle's Collision Mitigation Braking System (CMBS) / Automatic Emergency Braking (AEB) is experiencing severe and dangerous malfunctions. While driving at highway speeds through construction zones with absolutely zero obstacles, vehicles, or pedestrians ahead, the vehicle violently and unpredictably slams on the brakes by itself. This unprovoked emergency braking creates an immediate and extreme risk of a catastrophic rear-end collision on the highway. 2. FEDERAL SAFETY RECALL REPAIR FAILURE (CAMPAIGN ZEM): The vehicle's instrument cluster, infotainment display screen, backup camera, and audio system repeatedly go completely black and reset while driving, disabling all driver visibility of vehicle speed, safety alerts, backup assist, and vital indicators. While the federal safety agency records indicate that the ZEM Recall Campaign was previously logged as "completed" on this VIN, the defect is fully active. This constitutes an official federal recall repair failure. The original safety hazard remains unresolved. MANUFACTURER RESPONSE & REFUSAL: American Honda Corporate was formally notified of both issues under Case #XXX. Corporate responded by completely ignoring the severe phantom braking defect and refused to authorize a safety diagnostic. Furthermore, they used the administrative status of the closed ZEM recall to deny any responsibility for the ongoing screen, camera, and audio failure. American Honda is actively forcing me to drive a vehicle with a failed safety recall repair and a defective autonomous braking system unless I pay out-of-pocket diagnostic fees to the dealer (Dave Mungenast St. Louis Honda). I request an immediate federal investiga INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

Filed Apr 13, 2026 · Driver assistance · NY

The backup camera suddenly stopped working properly The image and colors are distorted.

Filed Mar 31, 2026 · Driver assistance · CA

Vehicle: 2019 Honda Pilot Issue: Complete dashboard blackout / loss of safety systems Safety Defect: Yes Description of the problem: While driving, the entire dashboard and infotainment system suddenly go black without warning. This includes the speedometer, fuel gauge, warning lights, backup camera, and all Honda Sensing features (Lane Keep Assist, Adaptive Cruise Control, Collision Mitigation, Road Departure Mitigation). When this happens, I cannot see my speed or any critical vehicle information. The system reboots on its own while still driving. This failure happens intermittently and unpredictably, including at highway speeds. It creates a serious safety hazard because I lose all driver information and safety alerts. Many other 2019 Honda Pilot owners report the same issue, and Honda has not issued a recall or permanent fix. Honda cannot figure out why this happens depsite me taking it to dealer several times. Frequency: • Has happened multiple times When it occurs: • While driving What has been done so far: Honda dealers have not provided a permanent fix. Software updates and resets do not resolve the issue. Honda has not acknowledged this as a safety defect despite widespread reports. Why this is a safety issue: Losing the speedometer, warning lights, and safety systems while driving is extremely dangerous. I cannot tell how fast I am going, whether the vehicle has warnings, or whether safety systems are active. This should be investigated as a safety defect.

Filed Jan 4, 2026 · PA

The back up camera image is distorted with yellow, purple and green colors that make distinguishing objects difficult. This makes striking persons or objects much more likely. This is not an intermittent problem but a constant one. The dealer will not remedy the issue without charging a substantial amount (over $600). This should be the subject of a recall.

Filed Dec 29, 2025 · Electrical · OH

Honda had issued a recall on the MOST coax cable in 2023 or 2024. As I had issues with mine, and my vehicle was part of the recall, I had it repaired in 2024. For the last 3 months, the issue has started again. When the MOST network fails, the entire infotainment system goes offline. This includes the reverse camera. I have contacted Honda, and they stated they will not correct ongoing issues with the system.

Filed Dec 12, 2025 · Driver assistance, Electrical · MO

The rear camera display is distorted and shows a huge amount of colors making it impossible to view any objects behind the car and causing a safety hazard that could result in backing over a child or other item

Filed Nov 13, 2025 · Visibility · ID

Rear backup camera is distorted and cannot see clearly while in reverse.

Filed Nov 5, 2025 · Electrical · GA

The audio system has loud crackling and popping noise that happens intermittently, causing the audio to stop working. Honda has issued a recall for 2020 models, noting that the noise is caused by loose or damaged connectors in the MOST (Media Oriented System Transport) network, which is part of the infotainment system and also powers the backup camera. The official recall remedy involves replacing the wiring harness to fix this issue, though some owners have reported the problem persists after repeated attempts at correction. The noise is very loud and distracting while driving. No warning lamps, messages or other symptoms were noticed.

Filed Oct 18, 2025 · Transmission · MD

Rear differential unit failed at about 66,000 miles without warning. During normal driving, the dashboard warning light came on indicating AWD warning. It was raining at the time the warning came on. The Pilot onboard computer did disable the AWD and place the vehicle in front wheel drive only mode. The next morning again the AWD warning came on when put into drive and was raining again. Driving again in the afternoon the AWD warning did not come on and there was no rain. I could not see any physical signs of an issue. The Pilot was just in for two recalls: one for backup camera wiring harness on 8/27/2025 and fuel pump on 9/8/2025. About two weeks later on 9/24/2025 was when the first warning came on. The Pilot was taken to the dealer and was reported that the differential pump, sub harness, and differential all needed to be replaced. I informed the dealer that the two recalls were performed and the warning coming on during wet weather. The dealer stated the failure was not caused by the recalls. In order to make to Pilot safe to drive again, I had the dealer replace the parts.

Filed Sep 18, 2025 · CA

“Camera system failure” Backup camera failing to operate when in reverse. Recall not showing for our vehicle even though recall shows its for the 2019+ models. Online talk points to a camera issue and not a wiring one.