My car started showing dash indicators for problems with Collision Mitigation Braking (CMBS), Lane Keeping Assist (LKAS), Adaptive Cruise Control (ACC), Road Departure Mitigation (RDM), and other driver‑assist functions. I took my car to the dealership and was notified there was an issue with the electrical for the front camera and it needs to be replaced. I was quoted for over $2000 to fix this issue. After some research, it appears this is a known issue and has affected several others and there is currently a class action lawsuit regarding the issue. U3000‑49 is a safety issue because the failed camera disables multiple collision‑avoidance and lane‑keeping systems, removing automated protections that help prevent accidents.
2019 Honda Pilot: adaptive cruise control problems
59 of the 929 complaints about the 2019 Honda Pilot describe adaptive cruise control problems.
- owner complaints
- 59
- of this car's complaints
- 6%
- typical repair cost reported
- $1,900
- typical mileage
- 9,000
- recalls
- 3
Is there a fix? There are 3 recalls for this area of the car. See below
Adaptive cruise control problems by model year
What owners say
I have issues with my 2019 honda pilot front windshield camera. when the front-facing camera malfunctions, it simultaneously shuts down multiple Honda Sensing driver-assistance systems. The front sensor camera mounted behind the windshield fails or glitches, causing simultaneous failures in adaptive cruise control, automatic emergency braking, forward collision warning, and lane-keeping assist. The failure triggers a cascade of multiple warning messages (such as "adaptive cruise control problem" or "road departure mitigation system problem") i want Honda to repair it under recall.
My dash will light up and say that cruise control is not working and lane keep assist is also not working
While operating my 2019 Honda Pilot, the vehicle experienced a sudden and complete failure of its advanced driver safety systems. Without warning, a cascade of simultaneous error messages illuminated on the dashboard, completely disabling the Collision Mitigation Braking System (CMBS), Road Departure Mitigation, Adaptive Cruise Control, and Lane Keeping Assist networks.This defect renders critical safety features completely inoperable and causes severe driver distraction due to persistent dashboard warnings flashing on the loop. This failure occurred when turning on the car. The sudden loss of safety systems while traveling at highway speeds poses an unreasonable risk of a crash, as the vehicle can no longer utilize automatic emergency braking or lane assistance features.The vehicle currently has about 88000 miles. The dealership has indicated the issue stems from a failure of the front-facing windshield camera sensor, matching the systematic defect patterns alleged in active federal class-action litigation against Honda. I am requesting that the federal safety agency formally investigate this widespread camera component failure to mandate a safety recall.
My 2019 Honda Pilot EX-L (perfectly maintained and with only 72K miles) just started displaying a "Braking System" failure warning light along with dash notifications that a number of critical safety systems are no longer functioning, including: forward collision warning, automatic emergency breaking, lane keeping assistance and departure warning, adaptive cruise control, and more. The car registers a failure code of "U3000-49" which I've learned is related to a bad front camera - a problem apparently plaguing so many Honda vehicles like mine that there is now a class action lawsuit (Jones, et al. v. American Honda Motor Co., Inc.) related to it. Given the lawsuit shows how pervasive this situation is, and the nature of the safety risks involved, I hope this issue will be elevated to a formal the federal safety agency Safety Recall along with reimbursement for repair expenses (mine will be about $1500).
I have a 2019 Honda Pilot Touring with an intermittent fault. At apparently random intervals, I'll get the following faults on start: Adaptive Cruise Control Problem Lane Keeping Assist Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Auto High-Beam Problem If I drive the car a couple of miles, there's a 50-50 chance I'll get them the next time the car starts. It's not throwing any fault codes. Had the oil changed, battery checked, cleaned the "H" sign to make sure it wasnt anything dirty on the radar.
Multiple malfunction warning lights came on stating the adaptive cruise control, emergency braking, lane keep assist, automatic headlights, etc. were not functioning. The Honda dealer attributed it to the forward facing multi-purpose camera. I was told they have seen the same issue before. It's a very expensive part to have replaced ($1846.50). While researching the problem it appears to be a very common problem with Honda and I'm sure the dealership is not forwarding this information to you. This is a safety issue and I'm sure people are driving around without fixing it because of the cost. The cost to fix this problem should be absorbed by Honda since it is definitely an engineering issue. Fortunately, I had an extended warranty on my car that covered most of the cost.
At roughly 90,000 miles the forward multipurpose camera has an internal failure and a lot of my safety features no longer work, such as Road departure mitigation, Auto high beams, Lane keeping assist, collision avoidance, and adaptive cruise control. This is a very common problem amongst these vehicles and honda should be responsible in fixing them.
I have several lights on my dash after getting a part changed. Road departure mitigation, adaptive cruise control problem, collision mitigation system problem, auto high beam problem.
I leased this vehicle in Oct2019 and then brought this vehicle and till date did 44710 miles and on 2/25 we had multiple warnings on the dashboard regarding lane assist failure, adaptive cruise control, break system failure, forward collision failure and many more warnings, we took it to Honda Dealer to investigate and they said that he don’t Monocular camera has to be replaced with a estimate cost of $2395, when searched online there are many customers of the 2019 model facing the same problem and are subjected to such high repair cost. I believe that this is a faulty part from Honda and needs to be recalled and fixed as this impacts critical safety functions.
Vehicle: 2019 Honda Pilot Issue: Complete dashboard blackout / loss of safety systems Safety Defect: Yes Description of the problem: While driving, the entire dashboard and infotainment system suddenly go black without warning. This includes the speedometer, fuel gauge, warning lights, backup camera, and all Honda Sensing features (Lane Keep Assist, Adaptive Cruise Control, Collision Mitigation, Road Departure Mitigation). When this happens, I cannot see my speed or any critical vehicle information. The system reboots on its own while still driving. This failure happens intermittently and unpredictably, including at highway speeds. It creates a serious safety hazard because I lose all driver information and safety alerts. Many other 2019 Honda Pilot owners report the same issue, and Honda has not issued a recall or permanent fix. Honda cannot figure out why this happens depsite me taking it to dealer several times. Frequency: • Has happened multiple times When it occurs: • While driving What has been done so far: Honda dealers have not provided a permanent fix. Software updates and resets do not resolve the issue. Honda has not acknowledged this as a safety defect despite widespread reports. Why this is a safety issue: Losing the speedometer, warning lights, and safety systems while driving is extremely dangerous. I cannot tell how fast I am going, whether the vehicle has warnings, or whether safety systems are active. This should be investigated as a safety defect.
My car turned the brake light on, the cruise control stopped working, it has the lane departure warning on, the sensor on the windshield apparently is not working.. I can't use the cruise control nor the lane departure assistant and I am concerned that when needed the emergency breaks won't work.. this is a serious issue Honda should remedy.
Related recalls
Back over prevention: display function
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Recall number 23V431000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
- Risk
- Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is T89.
Recall number 20V439000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is Y7Y.
Recall number 20V440000 · Recall details
Questions about the 2019 Honda Pilot adaptive cruise
Is adaptive cruise control problems a common problem on the 2019 Honda Pilot?
59 of 929 owner complaints about the 2019 Honda Pilot (6%) mention adaptive cruise control problems. The model year with the most reports is 2019.
How much does it cost to fix adaptive cruise control problems on the 2019 Honda Pilot?
Owners who mentioned a price put the repair at about $1,900 (median of 14 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2019 Honda Pilot?
There are 3 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Honda Pilot
Backup camera 103Stalling 96Start-stop 70Collision warning 66Fuel pump 61Lane assist 54Check engine light 53Won't start 49Screen failure 38Headlights 36Hesitation 32Knocking 30Engine failure 27Jerking 24Warning lights 21Loss of power 15Misfire 13Shudder 11Battery drain 10Won't shift 10Phantom braking 7Sudden acceleration 6Transmission failure 6Harsh shifting 5
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