2016 Honda Pilot: backup camera failure

Filed Jun 26, 2023 · CA

The rear view camera doesn’t always work on the display on the dash. When we put it in reverse the screen shows black instead of what is behind our vehicle. This issue is intermittent.

Filed Jul 22, 2019 · Electrical · 52,000 miles · MN

Back up camera not working.

Filed Apr 29, 2019 · Electrical, Engine · 5,000 miles · FL

We have had multiple, ongoing problems with our 2016 honda pilot elite since early on in our ownership. When I try to go after coming to a stop, the car tries to stall and has stalled several times in the middle of the road. When it stalls, it has switched itself to neutral and for several minutes, it will not let me do anything to try to get the car going again such as change gears, start the car, etc. As I try to get it going, it will tell me that I need to start the engine to change the gear back to drive but will not do anything when I press the start button. Further, there are several issues with the infotainment system: the back up camera goes black, the entire system reboots while driving, the audio screen freezes and audio ceases while driving, the entire screen goes black except the time line on top while driving, and the navigation screen blacks out while driving. Despite providing video and photographic evidence of the issues, honda kept saying they couldn't replicate it and thus couldn't test it, but when I was able to bring it to them with the screen frozen, they said there were no tests they could run. They finally tried replacing the infotainment system, but the issues returned. These issues are on top of the fact that they replaced the dvd player because it was looping. We feel we have received a lemon and that these issues cause a hazard during what should be normal operation of our vehicle.

Filed Jan 22, 2019 · 39,000 miles · CA

While backing into a parking space at an apt. Building at the slowest speed imaginable, the windshield wiper on the back window on my 2016 honda pilot came in contact with an overhang storage cabinet at the back of the parking space and the window exploded. On my backup camera, it said I still had room to go back but that is because the window protrudes more than the backup camera. I am attaching photos here and would like to note how concerning it is that the window exploded with so little impact on only the windshield wiper. I am paying nearly $800 out of pocket to replace this because of a high deductible but it's a bigger worry to me that the design of the back window is so vulnerable. I have searched and found many accounts of weakness in rear windows of honda pilots online and wanted to register mine in the hope that the safety of the design will be examined. I can provide additional photos.

Filed Feb 13, 2018 · Driver assistance, Electrical · 3,500 miles · CA

On numerous occasions I have had all of the indicator lights on on my dash, including the lkas, collission mitigation, adaptive cruise control, road departure, and various notifications for my bluetooth, radio, and navigation come on. Also, my back up camera will have a black screen and then my maps will be gray with no information. My car will suddenly brake when there is no one in front of me and surge forward as I'm trying to come to a stop, like my brakes aren't working. I also can't make any phone calls using the system, as it wont recognize any voice tags and instead gives me every contact in my phone book that may have a home number. Recently the ABS is activating as I turn my wheels to the right while backing out of parking spaces. These may happen while driving or while stationary. It just isn't safe. I've had people slam on their brakes to avoid my car as it suddenly stops for no reason and have feared that I may rear end someone due to it lurching forward, so now I stop really far back from other vehicles. I'm also experiencing a popping noise coming from my speaker system that seems to occur whenever my AC compressor switches on and off, leading me to wonder if I'm experiencing electrical issues with this vehicle. I've taken it to the dealer so many times and they say that they can't "duplicate" this. So I show them the photos and the videos. I'm not alone with many of these problems. I see others complaining as well. Honda needs to repair our vehicles or buy them back. I've always loved honda's but after my experience with this vehicle, they may have lost me as a customer. My family's safety is too important to leave in the hands of a corporation that cares more about their bottom line, than their customers.

Filed Feb 13, 2018 · Driver assistance, Electrical · 3,500 miles · CA

On numerous occasions, beginning just months after purchase, I have had all of the indicator light turn on on my dash, including the lkas, collision mitigation, adaptive cruise control, road departure and various notifications for my bluetooth, radio and navigation come on. Also, my backup camera will have a black screen and then my maps will be gray with no information. My car will suddenly brake when there is no one in front of me and surge forward as I'm to coming to a stop and the RPM's will raise, it's like I'm sliding over ice for a short period of time. I also can't make phone calls using the system, as it won't recognize any of my voice tags. And instead will give me every contact in my phone book with a home number when I ask for it to call home. Recently the ABS is activating as I turn my wheels to the right while backing our of parking spaces, either on a driveway or flat surface. These may happen while driving or stationary and just turning the car on. It just isn't safe. I've had people slam on their brakes to avoid hitting me as my car decides to suddenly stop for no reason and have fear that I may rear end someone due to it lurching forward while stopping, so now I stop even further away from vehicles and objects - just in case. I'm also experiencing a popping noise coming from my speaker system that seems to occur whenever my AC compressor switches on or off or if I'm using my door locks, leading me to wonder if I'm actually having electrical issues. I've taken it to the dealer numerous times and they of course say that they can't duplicate the issues. So I show them all of my photos and videos. I'm not alone with many of these problems. I see others complaining of similar issues as well. Honda needs to repair our vehicles or buy them back. I've always loved hondas but after my experience with this vehicle, they may have lost my business.