Rear camera wiring harness recall completed 11-21-25. Rear camera again intermittent black screen by end of February. Dealer says must be completely out, not intermittent before recall harness replaced again. Ever present safety danger to driver and passengers.
Honda Ridgeline screen failure problems
37 of the 2,245 owner complaints about the Honda Ridgeline describe screen or infotainment failure, most of them for the 2017 model year.
- owner complaints
- 37
- worst model year
- 2017
- typical mileage
- 48,000
Is there a fix? There are 2 recalls for this area of the car. See below
By model year
Often reported together
What owners say
The contact owns a 2019 Honda Ridgeline. The contact stated that the rear-view camera was inoperable, and a black screen or a flashing screen was displayed. The contact referenced the federal safety agency Campaign Number: 22V867000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The rearview camera continues to fail after recall for the issue was completed. Estimate 6 months+ since recall was performed to replace camera tailgate wire harness. It has begun random failures again. There is no indication from the dash of an error. When placed in reverse, the camera display in the dash goes nearly black or totally black; sometimes lane back lines are present, sometimes not. The current problem is entirely consistent with the failure conditions and symptoms prior to the recall update to replace the wire harness. The problem can fairly routinely be triggered by multiple uses of the dual-action tailgate movement. A few flat down and back up, then a few swing-gate actions will generally trigger the failure. When the camera monitor does have a normal picture, it will stay that way indefinitely -until you again have repeated tailgate movements using the dual-action feature. It is generally possible to perform several dual-action movements of the tailgate and restore the camera monitor to a functional view. The recall and replacement with an "improved" wire harness has failed to last; the identical problem is recurring. The vehicle was at a Honda dealer today. They report no error codes, they report no continuity issues with the wire harness. Proposed remedy is to replace the camera unit, despite no error codes. The only basis seems to be that they could not "see" a problem with the harness. Nor can they explain why the circumstances are identical to what caused the initial recall, but still feel it's not the cable. Nor can they explain why my repeated movements of the tailgate can make the display work again. This is a considerable safety issue as it's extremely difficult to back up the vehicle if you can't see behind/below the tailgate. Mirrors are not enough; safe backing requires the use of the rear view camera.
Infotainment system have a black screen
The back up camera has goes to a black screen. The wires in the harness at the tailgate appear pinched/damaged. I am not able to see animals or children in the camera.
The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the back over prevention camera failed to operate as intended. The contact stated that the back over prevention camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
The backup camera is no longer working - just a black screen
Rear Camera has stopped working. Black Screen. Poor rear visibility when trying to back up causing a safety issue. Same Issue as Service Bulletin 22-049 describes, except this is a 2020 not a 2019.
3/4/2024. Backup camera failure. Black screen. Located broken wires in wiring harness. Same location as those in earlier recall.
Rear view camera failed. Only shows a black screen, same symptoms of the 2017-2020 Honda Ridgeline recall. Contacted Honda and was told it wasn’t covered and to pay to get it fixed. 2021 Ridgeline with 47,000 miles. I’m aware the federal safety agency has received 27 other complaints as well based upon a recent report.
Related recalls
Electrical system: wiring
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain model year 2017 Ridgeline AWD vehicles manufactured April 1, 2016, to August 11, 2016. Water may enter the rear wiring harness through the connector located under the truck bed drain hole, possibly causing the connection terminals to corrode.
- Risk
- Corrosion of the wiring harness can cause increased electrical resistance, unexpectedly activating the vehicle stability assist (VSA) system, increasing the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will inspect the rear wiring harness and related components, replacing them as necessary, free of charge. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is KD3.
Recall number 16V888000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Honda is recalling certain model year 2006 and 2007 ridgeline vehicles manufactured between january 17, 2005, and june 7, 2006. A wiring harness connector for the heating, ventilation and air conditioning (HVAC) blower motor located under the passenger's side of the instrument panel may be accessible to kicking by the front seat passenger's feet. If this occurs, the connector terminal may overheat, and this may cause the wire insulation to melt or the wiring connector to melt.
- Risk
- Should the wiring insulation melt and the exposed wires make contact with each other (short circuit), a fire may occur.
- Remedy
- Dealers will inspect and if the wiring connector is damaged it will be replaced and all vehicles will have the protective cover installed free of charge. The safety recall began on march 15, 2010. Owners may contact honda at 1‑800‑999‑1009.
Recall number 10V001000 · Recall details
Questions about the Honda Ridgeline screen failure
Which Honda Ridgeline years have screen or infotainment failure problems?
The model years with the most reports are 2017 (10 complaints), 2018 (7 complaints) and 2020 (7 complaints).
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