The contact owns a 2019 Honda Ridgeline. The contact stated that the rear-view camera was inoperable, and a black screen or a flashing screen was displayed. The contact referenced the federal safety agency Campaign Number: 22V867000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
2019 Honda Ridgeline: screen or infotainment failure
5 of the 239 complaints about the 2019 Honda Ridgeline describe screen or infotainment failure.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Is there a fix? 8 service bulletins cover this area of the car. See below
Screen or infotainment failure by model year
What owners say
The back up camera has goes to a black screen. The wires in the harness at the tailgate appear pinched/damaged. I am not able to see animals or children in the camera.
Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black screen when in reverse) or camera image stuck on "fish eye". The wiring harness between body and tailgate is clearly frayed, with copper wires showing some as severed and some as lacking insulation. Worried about backing up into/over pedestrian or bicycle.
The backup camera no longer functions. When reversing you get a black screen. Exposed wires are visible in the hinge area of the tailgate coming from the camera.
Backup camera intermittently worked for several weeks (working, black screen with yellow guides, radio instead of camera on center display). This was dependent on opening/closing tailgate. now it has stopped working completely for the last few months. From online research this appears to be a known wiring harness/broken wire issue.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2019 Honda Ridgeline screen failure
Is screen or infotainment failure a common problem on the 2019 Honda Ridgeline?
5 of 239 owner complaints about the 2019 Honda Ridgeline (2%) mention screen or infotainment failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2019 Honda Ridgeline?
There are 0 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Honda Ridgeline
Backup camera 27Knocking 20Fuel pump 19Check engine light 16Engine failure 10Loss of power 10Fuel smell 9Stalling 9Hesitation 8Jerking 5Shudder 5
VIN decoder
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