2020 Jeep Cherokee technical service bulletins
390 technical service bulletins and manufacturer communications cover the 2020 Jeep Cherokee, including 2 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- D-26-20
- ID-26-40
- Backup Camera Poor Image Quality Inspection
- Door Latch, Handle And Ajar Additional Service Information.
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Power transfer unit - none
- Service 4wd Light On, AWD System Service Required Message Illuminated
- Verify "Z" part number availability
- Intermittent Uconnect Box Requires Service Message
- ESC Light Illuminated
- Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on...
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Verify Reman part number availability
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Door speaker Inoperative or No Sound
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged...
- Decreased Remote Start And RKE Range
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Canister
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Throttle body
- Fuel vapor canister filter evap
- Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please...
- Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please...
- Flash: Drivetrain Control Module (DTCM) Updates Customers may experience the following: ● A moan noise or...
- Battery Drain Suspected or "Identified" From USB or Media Hub
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Switch - brake
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- Service 4wd Light On, AWD System Service Required Message Illuminated
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- Intermittently The Vehicle exhibits No Crank No Start
- Apple CarPlay Does Not Work Or Not Connecting
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Customer Satisfaction Notification ZD7
- Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
- Customer Satisfaction Notification ZD7
- Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up....
- Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL)...
- Water Quality When Mixed With Engine Coolant
- SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
- Mirror
- WiTECH Small Leak Verification Test (SLVT)
- Adapter
- Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
- Adapter
- Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the...
- Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10
- Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent.
- Passenger Front Carpet Is Wet or Damp
- Malfunction Indicator Lamp (MIL) Illuminated
- UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? Wi-Fi hotspot...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- U11E9 Lost Communication with AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
- Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
- Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
- Radio Enhancements Software Level 1848.34
- Flat Tow Or Recreational Towing KL Cherokee
- Approved Use of Weld Through Primers
- Flash: Heating Ventilation and Air Conditioning (HVAC) Updates
- Panasonic VP4R Wi-Fi New Enrollment Pause
- Headlamp Condensation Clearing Procedure
- A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.
- Rear Tail Lamp Condensation Clearing Procedure
- Flash: Powertrain Control Module (PCM) Updates
- If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
- No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- ?Device Not Supported? Message on the radio screen
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation...
- UAQ and UCQ Radio Enhancements
- Flash: Powertrain Control Module (PCM) Updates
- Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204"...
- Differential
- Differential
- Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
- U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
- Front Click Noise at Low Speed Turns
- Head unit button stuck DTC code B14DA-2A
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- Customer complaint includes a Mil-on condition
- Customer Complaint May Include Engine Oil Leak Or Consumption
- Error Code 20 Message On the Radio Screen
- Wiring
- Radio Screen Freeze, Blank Screen And Reset
- Bubbles Or Delamination On The Radio Display
- Radio Reboot Continually
- Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection,...
- Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates
- Radio Volume Uncontrollable Or Changing On Its Own
- Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
- ULQ Radio Enhancements
- Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
- Rear Tail Lamp Condensation Clearing Procedure
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Battery Tester Warranty Code Procedures, Medtronic Update Process
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
- Adapter
- Customer complaint may include engine oil leak/consumption.
- Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
- A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light...
- UGQ Radio Enhancements
- In Cold Temperatures The
- Relay
- Flash: Powertrain Control Module (PCM) Updates
- Favorite Song On-Air Alert List Empty
- Radio Enhancements
- In Extremely Cold Temperatures The
- Rear Tires Rubbing On Splash Shields/Wheel Liners
- Flash: Powertrain Control Module (PCM) Updates
- Windshield
- Customer Satisfaction Notification W43 Tire Rub & Chrome Exhaust
- Water Leak From A Pillar / Windshield Area
- Rear Tires Rubbing On Splash Shields/Wheel Liners
- Flash: Powertrain Control Module (PCM) Updates
- Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the...
- Flash: Powertrain Control Module (PCM) Updates
- (Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
- Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
- Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE...
- Rear Wheels Rubbing On Splash Shields/Wheel Liners
- Aluminum Body Panel Corrosion Repair
- Power Lift-gate Will Not Close From Power Lift-gate Button
- Heater Hoses Installed Incorrectly
- Hood Closing Effort
- CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps...
- (Revision C) Hood Flutter or Shake While Driving
- Navigation Shows Incorrect Location
- (Revision A) No Start, Check Engine Lamp On, Multiple Cluster Warning Lamps On
- Flash: Transmission Control Module (TCM) Updates
- Flash: Powertrain Control Module (PCM) Updates
- (Revision A) U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL)...
- Flash: Powertrain Control Module (PCM) Updates
- Radio UConnect GPS Based Trip Computer Missing
- A-Pillar Water Leak
- USB port
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- Drone, Pop, or Rattle Noise From The Passenger Side Floor Area
- Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
- Flash: Powertrain Control Module (PCM) Updates
- Uconnect Market Place APP Fatal Error Message
- Flash: Transmission Control Module (TCM) Updates
- Blind Spot Or Park Assist Warnings, False Activation
- Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
- Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The...
- Volume Uncontrollable Or Stuck On High
- Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
- Service 4wd Light On, Message AWD System Service Required
- VP2R Radio Clock Not Keeping Time
- Missing Chrome Exhaust Tips
- Drone Pop Noise From Passenger Side Floor Area
- VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
- Inspect Throttle Body Assembly
- Customer Satisfaction Notification U28 Uconnect App
- UAQ and UCQ Radio Enhancements
- Disinfectant Solution Recommended for COVID-19
- No Start, Check Engine Lamp On, Multiple Cluster Warning Lamps On
- Radio Issues With iPhone 11
- Phone Contacts Will Not Load
- Headlamp
- Cooler
- Charging System, Battery Diagnostic Tools and Warranty
- Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
- Hands On Steering Wheel Message In EVIC
- Water Leak On Floor Near A Pillar
- Window Slow To Raise Or Lower May Be Noisy
- Apps Or Icons Grayed Out
- Cruise Control Inoperative
- Customer complaint may include MIL/Check Engine lamp on. Upon further inspection, fault code P219A
- Hood Flutter or Shake While Driving
- Satellite Radio Inoperative Radio Has Code B156B-13.
- LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative
- Service 4WD Lamp On, 4WD System Unavailable Service Required Message Displayed On Cluster
- Flash: Radio Frequency Hub Module (RF-HUB) Updates
- Lane Departure and Park Assist Features Inoperable
- Water Leak In Area Of A Pillar Or On Passenger Floor
- Key Programming, Security Pin Request, Pin Invalid
- Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp...
- Camshaft Whining Noise
- Camshaft Whining Noise
- Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
- Radio Enhancements
- Instrument Panel Cluster (IPC) Message about Diesel Particulate Filter (DPF) Regeneration
- SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals
- Pentastar Upgrade Oil Fill Level after an Oil Change
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