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2018 Jeep Compass: key fob or push-button start problems

12 of the 951 complaints about the 2018 Jeep Compass describe key fob or push-button start problems.

owner complaints
12
of this car's complaints
1%
typical mileage
25,000
recalls
2
Is there a fix? There are 2 recalls and 97 service bulletins for this area of the car. See below

Key fob or push-button start problems by model year

  • 2023
    1
  • 2022
    2
  • 2020
    1
  • 2019
    1
  • 2018
    12
  • 2017
    4
  • 2016
    1
  • 2012
    1

What owners say

Filed Oct 16, 2026 · Electrical · 104,000 miles · FL

The contact owns a 2018 Jeep Compass. The contact stated that on multiple occasions, while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a service center, where the battery was replaced; however, the failure persisted. The contact stated that when the failure occurred, multiple warning lights illuminated, including the start/stop warning light. The contact stated that multiple attempts using the key fob were required to start the vehicle. Additionally, the contact stated that the infotainment system displayed a blank screen due to the failure. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 104,000.

Filed Jan 5, 2026 · Electrical, Engine · MA

When I first purchased my car, for some reason it kept starting, and then the engine would turn off in the middle of driving. As of lately the Key fob has been undetected in the car or battery is low. I have replaced my key fob twice. I have also replaced my batteries in both of the key fobs. After I replace the key fob, the check engine light came on in the car is stalling not starting properly. Sometimes I have to press the multiple times for it to start up. Recently I was driving and my car just stalled and I could not get it to start again. I have had this happen to me over 10 times. There was a recall for exactly what was happening to my car. the federal safety agency Recall 18v-524 just that my car was not recalled. I am now without a car and it clearly is experiencing EXACTLY what the recall says. over 5 times I was on the road when the car stalled / stopped while I was driving. It just stopped in the middle of the road. Now my car will not start at all. I have not even had the car for two years. The car has 40,000 miles on it. I got the car at 20,000 miles. They have been 6 recalls for cars like mine however my specific VIN was not included. The recalls that I am most concerned with. u87 and w20.

Filed Jul 22, 2025 · Electrical, Engine · AL

Key fob not found, tpms not reading but sensors are good, backup camera beeping when things are not behind and continues to beep in drive, engine stalling, worn motor mounts due to no reason

Filed Jun 29, 2023 · Electrical, Engine · IN

Key fob not detected since I bought certified pre-used. There’s an oil consumption issue. There’s a stall issue that completely cut my Jeep off in the middle of rush hour traffic almost causing an accident. I’ve replaced batteries 2x and had to dealer 3x with them unable to reproduce symptoms. They didn’t do the oil consumption test. Just changed oil. This Jeep is a serious hazard!!

Filed Mar 23, 2021 · Electrical, Engine · 44,000 miles · IN

Car dies while driving for no reason. Intermittently. Transmission intermittently jerks into gear. Instrument panel intermittently does not come on until restart. Key fobs (main fob and spare) intermittently do not function. (batteries are not the issue)

Filed Jan 12, 2021 · Electrical · 18,000 miles · AK

My 2018 jeep compass has had both key fobs die within 2 years of purchase of the vehicle. The most concerning thing is that my vehicle will start and I can drive and then my car will say 'key fob not detected' and I can no longer drive my vehicle. This is a great feature if someone where trying to drive away with my car, however I am driving my car and I have they keys inside. This happens more frequently in the winter months than the summer. It appears as though the winter cold causes the battery of the key fob to drain or not work properly. My car will not start or unlock, then once I am able to unlock the vehicle it has a difficult time detecting the key fob (even when following instruction manual shot a dead fob). The vehicle will eventually detect the fob and start. Then on my drive the key fob needs to be on the dash next to the start engine button so I can drive and even then it can result in not being detected and stalling the vehicle. I find this a very concerning issue.

Filed Sep 16, 2020 · Electrical · 25,000 miles · NC

While driving, entertainment display cuts out without any input by user. Usually ends up coming back on minutes later. While vehicle is off and stationary, car does not register lock button being pressed on inside of the vehicle or from the key fob. If it does, there is always one door that stays unlocked.

Filed Aug 27, 2020 · Body · 34,500 miles · NY

I believed I had locked my doors on 2 occasions using my electronic key fob. The car beeped and lights flashed indicating that the doors were locked. Twice after thinking doors were locked I was robbed of approximately 55.00 hidden in my glove box and center console. After 2nd time, upon investigation of the locking procedure I was able to determine that all doors except driver's would lock but not driver's even though upon walking away the indicators showed that all doors had locked. Even when in car hitting the lock button on inside of door locked all doors but driver's. I had to use key on outside to finally lock door and manually move button on inside of door to get it to lock. I believe this to be a safety issue because believing vehicle is locked when in fact it is not allows for assault or car jacking of me while stopped. It has already cost me money and time and it makes the door unsafe if ever hit on the side where that door is located because of less strength in the door. Car under warranty but upon fixing it dealer states that window motor for that door also needs attention but no parts available at this time. I will be leaving on a 500 mi. Trip tomorrow without the ability to lower my window another possible safety issue.

Filed Sep 16, 2019 · Electrical, Engine · 28,213 miles · FL

Buyers please be aware. Aesthetically this vehicle is awesome. However, it is highly concerning when a vehicle a little over a year old has massive system failures.. My issues with the jeep compass trailhawk is recently while driving the vehicle would automatically shut down in the midst of driving. All systems would be completely dead. When I press the button to start the car it would nod never start back up. What makes matters worse is that when the system is dead there is no power no lights and I am unable to even steer the vehicle off the road. Yesterday was the final straw for me . I almost lost my life on the highway when the car made a funny jerking sound and then all of a sudden it went dead in the middle of the road with other vehicle traveling at least 60 to 75 MPH. I really thought I was going to die. I had to come out of the car instinctively I used the key fob to close the door and used the valet key to open the car and quickly went back in the vehicle to try to restart one the first try I was not successful. It took me 4 tries to finally get the vehicle started. This was again in the middle of the highway with my amber lights on. Eventually, when the vehicle started up again and I continued to drive home once again when I exited the highway and this time came to a complete stop the vehicle went dead again!! This time went I put it in park it started back up again but when I put it in drive to move off the vehicle lost power again and was barely moving . This issue needs to be addressed by the manufacturer as lives will be lost if similar situations are being reported as I have seen. Nice looking compact SUV but I do not trust this vehicle anymore hence why I will be switching.

Filed Aug 1, 2019 · 1,800 miles · OK

Vehicle turns off and says key fob has left. Vehicle. Chrysler unable to fix issues or address it. Major safety concern

Filed Apr 22, 2019 · Electrical, Engine · 7,500 miles · PA

Tl* the contact owns a 2018 jeep compass. The contact stated that the vehicle failed to start when the remote start feature was pressed on the key fob. Also, the auto stop indicator remained illuminated even when the feature was set to off. The contact also stated that there was a coolant leak and the emergency brake warning indicator was illuminated while the vehicle was being driven. In addition, the automatic headlamps were illuminated and, when using the remote start feature in cold weather, the heated seats would not operate and the defroster would not activate. The contact was concerned that cold air from the air conditioning unit would be activated instead. The vehicle was taken to griffin motor company (located at 11031 perry hwy, meadville, pa 16335, (814) 336-2161) to be diagnosed. The contact was informed that there was no evidence of a coolant leak. The mechanic was also able to use the remote start feature to start the vehicle. There were no repairs performed on the vehicle. The manufacturer was not contacted. The approximate failure mileage was 7,500. *bf consumer stated rear wiper,door lock and remote sporadically works. Also, fluid release just under engine area and auto stop (engine) function as well as emergency brake and electrical system malfuction.

Filed Nov 27, 2017 · Electrical · 420 miles · NC

Vehicle unintentionally 'remote' started in my closed garage. Vehicle was stationary.there is no option, either by software interface or mechanical means to disable the 'remote start' feature. I suspect the key fob was inadvertently pressed while in my pants pocket. I am aware that the remote start function times out & the engine stops after 15 min but in a closed garage the carbon monoxide levels could become hazardous. This is a convenient feature but owners should have the ability to disable it or possibly a third fob button press would make it safer.

Service bulletins that may apply

Related recalls

Electrical system: wiring: front underhoodReported August 9, 2018 · 12,779 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.

Recall number 18V524000 · Recall details

Electrical system: instrument cluster/panelReported November 21, 2017 · 25,823 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk
An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T70.

Recall number 17V740000 · Recall details

Questions about the 2018 Jeep Compass key fob

Is key fob or push-button start problems a common problem on the 2018 Jeep Compass?

12 of 951 owner complaints about the 2018 Jeep Compass (1%) mention key fob or push-button start problems. The model year with the most reports is 2018.

Is there a recall or service bulletin for this on the 2018 Jeep Compass?

There are 2 recalls and 97 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2018 Jeep Compass

Stalling 280Check engine light 118Oil consumption 116Backup camera 64Start-stop 57Won't start 57Headlights 45Engine failure 38Jerking 38Loss of power 30Overheating 21Warning lights 19Screen failure 18Won't shift 18Power steering loss 15ABS 12Hesitation 12Ball joint 11Harsh shifting 11Misfire 8Adaptive cruise 7Grinding brakes 7Steering lock-up 7Battery drain 6Wipers 6No deployment 5Door locks 5

All model years of the Jeep Compass

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