I work at a dealership washing cars. We just sold a 2002 jeep grand cherokee. I was running the jeep through the carwash. My foot was on the brake, and suddenly the vehicle accelerated propelling me into a wall, and the airbag deployed. I was injured in the accident and went to an urgent care.
2002 Jeep Grand Cherokee brakes complaints
Page 2 of 7: complaints 11 to 40 of 179, newest first, as owners wrote them.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she received the federal safety agency recall campaign number: 12v527000 (air bags) over a year ago. The dealer was notified several times but the parts were not available which she considered to be a major safety issue especially since her air bag warning lamp was illuminated. The manufacturer was made aware of the problem. The vehicle was not repaired. The failure mileage was 86,000. The current mileage was 91,000. The transmission, windows, fan relay switch, and emergency brake. Also, the radiator was leaking and all of the shocks for the tail gate lift, failed. Updated 02/24/14 *jb updated 3/12/14
J'ai un probleme de feinag a faible vites les rous qui bloque voiture pique a lavan derap veillez expliquer merci.
Tl* the contact owns a 2002 jeep grand cherokee laredo. The contact was driving 30 MPH when the front brakes began smoking. The contact took the vehicle to the dealer and was told that the brake rotors, calibers and pads needed to be replaced. The vehicle was repaired. The failure mileage was 190,000.
Chrysler has issued over 10 recalls on my 2002 jeep grand cherokee and have failed to complete any of the required recall service. They have not received any parts from their suppliers to replace the defective parts covered under the recall. The amount of affected vehicles are over 950.000 chrysler has still failed to resolve any of the outstanding recalls on my vehicle, and has not offered substitute transportation after 9 months that the numerous recalls were issued, and not resolved due to zero availability of replacement parts. This is a major safety liability that chrysler is conveniently ignoring updated 06/4/13*lj
Driving my 2002 jeep grand cherokee on 4/15/2012, I approached a stop sign and proceeded to apply the brakes. As I applied the brake pedal, it functioned as normal for maybe 2-3 seconds. The brake pedal then lost it's pressure and dropped to the floorboard. I pulled the vehicle to the side of the road and opened the hood. No evidence of brake fluid was visually apparent at the master cylinder, though the fluid was approx. 1/2" low in the reservoir. Looking under the vehicle at each wheel to see if brake fluid leakage was evident at any of the caliper(s), I noticed brake fluid leaking from the stainless steel brake line fastened along the frame rail on the driver's side of the vehicle. There was no evidence of corrosion or damage of any kind, the brake lines were still bright and shiney, the way stainless appears, and there was no evidence of rust or corrosion on the frame of the vehicle either. I cannot verify that the leak was indeed coming from the brake line, as the vehicle was not on a lift for a better visual inspection. I'm questioning if the brake system has been a problem with other jeep vehicles and if anything has been documented information concerning this issue.
2002 jeep grand cherokee. Consumer writes in regards to several expenses related to vehicle and requests reimbursement *tgw the consumer stated the front brakes which included the rotors master cylinder, left rear seal axle, bearing, snap ring had to be replaced more than once on different occasions. Also, the vehicle broke down on several occasions and smoke was emitting from the vehicle on one of those occasions. It was discovered the relay fan radiator fan needed to be replaced. The transduce pressure sensor, solenoid, transmission gov and gasket were replaced at a cost of $ 530.50. *jb the consumer stated the horn began blaring for no apparent reason and then stopped working/ two days later, all the gauges in the vehicle went to zero and all the interior lights illuminated and the windows did not work. The vehicle was towed to the dealer and a diagnostics test revealed an electrical problem. Updated 11/10/11*jb updated 11/22/11.
Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 30 MPH, the contact applied pressure to the brake pedal yet the vehicle would not stop. The contact was able to change lanes to avoid a crash and the vehicle came to a stop after he continuously applied pressure to the brake pedal. The vehicle was taken to a dealer where the technician was unable to diagnose a failure. The vehicle was not repaired. The approximate failure mileage was unknown. The current mileage was 44,000. Updated 3/21/11 *cn updated 03/31/11
Potential brake failure. The rear brake line & hose are severely rusted. Why aren't they designed not to compromise safety.
Tl*the contact owns a 2002 jeep grand cherokee. While driving approximately 60 MPH on normal road conditions, the vehicle vibrated excessively when the brake pedal was depressed. The failure was continuous and occurred without warning. The vehicle was taken to an authorized dealer and they replaced both front brake pads under warranty. The vehicle was taken to the authorized dealer and independent mechanic on separate occasions for replacement of both front brake pads and rotors at the contact's expense. There has been no resolution and the vehicle has not been properly repaired. The VIN was unknown. The failure mileage was 12,000 and current mileage was 55,000.
Tl*the contacts owns a 2002 jeep grand cherokee. Ever since the vehicle was purchased, the contact has experienced brake failure. While driving at various speeds, the brake pedal will extend to the floor as if there were pressure loss. The contact must literally stand on the brake pedal in order to stop the vehicle. Also, the wiring on the instrument panel that controls the air conditioning fan has failed. The dealer stated that the vehicle was not included in any recalls. The failure mileage was unknown.
Front brake rotors ware constantly.
Disc brakes tends to lock up ever since we bought the car.
Car shutters when applying brakes. Jeep has know about this problem since the middle of 2002 and even sent out tsb's to it's dealers. The calipers were defective causing the pads to wear uneven thus causing the rotors to warp. Chrysler says your problem not ours , pay to have it fixed.
Tl*the contact owns a 2002 jeep grand cherokee. When the contact depresses the brake pedal to stop the vehicle, the front end shakes. While driving during the winter months and depressing the brake pedal, the front end shaking causes the contact to lose control of the vehicle. He examined the brakes and noticed that the rotors were warped. The vehicle was taken to the dealer, but was not serviced. The failure occurred at various speeds. The current mileage was 42,340 and failure mileage was 15,000.
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the steering wheel, floor, seat, and instrument panel vibrated. There was also a minor pedal pulsation (brake roughness) under light to moderate pedal application. He took the vehicle to the dealer and they stated that the brake calipers were covered under warranty; however, the rotors and pads would have to be replaced at his own expense. The manufacturer would not provide any assistance. The powertrain was unknown. The failure and current mileages were 44,700.
Tl*the contact owns a 2002 jeep grand cherokee. Since the day the vehicle was purchased, the contact feels a vibration when driving 30-45 MPH. The failure occurs when the brakes are applied. The dealer stated that the brakes were 50% worn. The manufacturer stated that nothing could be done. The vehicle has yet to be repaired. The failure mileage was 2 and current mileage was 20,000. Updated 01-15-08. *kb the dealer stated installed intake debre shield. Updated 01/15/08
2002 jeep grand cherokee with defective brake rotors. Customer states that she has had the brakes repaired and replaced on 2 separate occasions. Consumer wants reimbursement for the repairs.
Tl*the contact owns a 2002 jeep grand cherokee. While driving 40 MPH, the brake pedal and steering wheel pulsated when the brakes were applied. The rotors were previously regrounded at the dealer, however, the failure continued. The dealer replaced the brake pads and rotors. The failure mileage was 14,131 and current mileage is 32,899. Updated 01-15-08. *kb updated 12/12/07.
Tl*the contact owns a 2002 jeep grand cherokee. While driving 60 MPH, the steering wheel would vibrate when the brake pedal was depressed. The dealer stated that the rotors were warped and they replaced the rotors and brake pads. Approximately eight months later, the failure recurred. The dealer stated again that the rotors were warped. The contact stated that the failure occurred every eight months. The VIN was unknown. The failure was mileage 12,000 and current mileage was 25,000.
Tl*the contact owns a 2002 jeep grand cherokee. While driving approximately 20 MPH, the contact was notified by another driver that his brake lights were out. The contact inspected the vehicle and discovered that when he depressed the brake pedal, the brake lights and parking lights failed. The failure was caused by an electrical defect. The manufacturer stated that they cannot help with the brake failure. The current mileage was 185,000 and failure mileage was 184,000. Updated 02/01/08. *lj updated 02/01/08
Tl*the contact owns a 2002 jeep grand cherokee. The contact depressed the brake pedal, but the vehicle failed to stop. The vehicle crashed into some benches. This failure has occurred twice. The dealer has not been notified. The vehicle is currently being repaired. The failure speed was unknown. The current mileage was 55,000 and failure mileage was 45,000.
Tl*the contact owns a 2002 jeep grand cherokee. While driving approximately 45 MPH, the front end of the vehicle shook when the brakes were depressed. The vehicle was taken to the dealer who stated that the front rotors were warped due to excessive heat. This failure has occurred previously. The correct VIN, # of cylinders, and engine size were unknown. The current mileage is 55,000 and failure mileage was 45,239.
Tl*the contact owns a 2002 jeep grand cherokee. The contact called pertaining to the class action suit against jeep for the brakes. She has been experiencing severe brake and rotor failure. She stated that when she depresses the brakes, the vehicle pulsates horribly and out of control, causing the steering wheel to shake. Every time the vehicle was taken to the dealer, they stated that she needed a front end alignment. The contact has had the alignment performed three times and the failure still occurs. She has contacted the manufacturer who stated that she does not qualify for the class action suit because her vehicle is an older model. The contact stated that the mechanics have continued to place the faulty part on her vehicle due to the date of the class action suit. New tires were also installed as suggested by the mechanic. Approximately 10,000 miles later, the brakes are needing to be replaced. The engine size was unknown. The current mileage is 80,655 and the failure mileage was unknown.
Tl*the contact owns a 2002 jeep grand cherokee limited. While driving 5 MPH, the contact attempted to brake but the vehicle lunged forward. The gear was shifted into neutral in order to stop the vehicle. While driving in reverse, the contact depressed the brake pedal and the vehicle lunged backwards. The driving conditions were favorable during both failures. Prior to these failures, the vehicle operated normally and had no previous repair work. The current and failure mileages were 77,000.
The brakes on 2002 grand cherokee are very suspect. The dealer replaced them under warranty at 24,000 miles due to warpage of rotors. At 54,000 miles the rotors were turned because of warpage and now at 62,000 they exhibit symptoms of being warped again - worse than before they were last turned. Jeep has obviously only replaced defective parts with defective parts. This creates cost, inconvenience and potential safety hazard to the consumer.
I experienced brake failure on my 2002 jeep grand cherokee (59,000 miles). After braking to turn a corner the brakes would not work. This occurred over several instances and became very un-nerving not knowing when the brakes would work. I took it to the jeep dealer and he stated that he replaced the master cylinder. He also said it was not covered by the brake recall so I had to pay several hundred dollars to get it repaired out of my own pocket. I contacted jeep and they were no help and wouldn't agree to pay anything.
Tl*- the contact received a safety recall notice about the fan in her 2002 jeep grand cherokee in november and called the dealer and they have not yet completed the repairs. The vehicle has been placed on a waiting list. Also, there was a brake failure while driving over 40 MPH. The steering wheel would vibrate so much that it felt as if it were about to come off. This incident happened over 300 times. The brakes were faulty since she bought the vehicle, but the dealer always told her that nothing was wrong, even though there was a safety bulletin in place. After the warranty expired the failure was diagnosed and the cost of the repair was $1500. The contact was charged for several front end alignments that never seem to alleviate the failure. Also, there was recurring problem with the motor of the rear windows. The contact had one motor replaced at a cost of $300 and will need to replace the second motor.
Sub standard materials used in front rotors for 2002 jeep grand cherokee. I believe it affects all from 1999 to 2004.
The front brake rotors have warped for the second time in 42,000 miles. Driving with these warped rotors causes the steering wheel to shake violently and brake application at the wheels to be uneven. The shaking is more pronounced when braking from speeds above 40 MPH. This is a very unsafe condition especially on wet or icy surfaces. The dealer refuses to replace the rotors under warranty.
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