The front brake rotors are not built strong enough. They will warp within 12,000 to 14,000 miles, causing the front end to shake violently when the brakes are applied. This happens well before the brake pads are worn enough to be replaced. My jeep has 32,000 miles and has already gone through two sets of rotors, and will be needing another set soon.
2002 Jeep Grand Cherokee brakes complaints
Page 4 of 7: complaints 71 to 100 of 179, newest first, as owners wrote them.
Dt: the consumer's front rotors and brakes warped. They seemed to be replaced every 5000 to 7000 miles. The brake pedal pulsated and finally gave out. The consumer has had the brakes and calipers replaced once and rotors 3 times, and now the brakes and rotors are being replaced again. The consumer has replaced brakes and rotors at 7913, 1906, 24654, 32334 miles.*ak front brake caliper were replaced at 7913 miles.*sb
Dt: consumer had to replace brakes, pads, and rotors 4 times in 9,000 miles. When applying brakes car will shake violently.
Dt: contact states the brakes pulsate which causes the vehicle to shake. The brakes have been replaced once, but repaired 3 times. The problem continues.
Dt: contact states the rotors on the vehicle warp and cause the vehicle to shake. The rotors have been replaced 4 times, they need to be replaced for the 5th time.
2002 jeep grand cherokee experienced problems with the rotor and pads.*mr the dealer replaced the rotors and pads at 20000 miles and 29000 at 35000 the rotors had to be resurfaced. At 37000 the rotors had to be replaced again. Now at 39000 miles the brakes are becoming a problem again.
Was stopped at a service station, when I placed the car into gear it lurched back as it passed through reverse ,and then went forward at full throttle. The jeep cannot be put into gear without depressing the brakes. The brakes did not hold when the vehicle was a full throttle. If I had not driven it into a pole I would have hit numerous other cars. The jeep dealer was unable to find any problem with the vehicle. I am very certain that I had my foot on the brake and not on the accelerator.
Warped brake rotors . . . Jeep has a major problem with this potential safety issue and refuses to acknowledge or correct the problem. Shame on them for not replacing their faulty parts.
Vibration of the steering wheel, floor, seat, instrument panel & fminor pedal pulsation (brake roughess) under light to moderate pedal application. This condition may be casued by thickness variation of the brake rotor system. To correct this problem brakes & calipers must be replaced. I feel that anything having to do with the brakes on a vehicle should be the responsibility of the vehicle manufacture to correct. I consider brakes a life/death situation. There is a technical service bulletin from jeep # 05-0036-02 rev. B, date 12/16/2002.
At 15000 miles the rotors warped. As a result, when applying the brakes the front end shook violently. The part was replaced three times. However, problem recurred. *ak consumer was told by jeep that this is a problem in all grand cherokee since 1999 and that there is no fix (after market rotor will not fix the problem). *bf
The rotors in my grand cherokee have failed early on my 2002. I had to have them replaced--under 5000 miles--then at 22000 they failed again and this time they cut them down--now at 35000, I have to have them replaced. These are chrysler / mopar parts--this is a jeep--like a truck--so why is this a problem--not only I have had this problem--when speaking with fullerton, in somerville nj, I was told by the service manager that it has been a problem and even his wife's jeep did it--however since he replaced with a non chrysler/mopar part, he has not seen any continuing problems. I feel that these parts are defective and since this is the 3rd time of this happening, I am annoyed. I called the chrysler consumer line and I was told that if I had called before the vehicle was repaired, that maybe some of the cost could have been adjusted--this is after the fact- can anything be done?
Consumer complained about a front rotors. Problem. They had to be replaced every 15,000 miles. Owner contacted the dealer and the manufacturer, who stated that the wear time was normal.
Steering column pulses while applying the brakes and has since the purchase of the automobile. I am told this is not covered by the warrenty and will cost $ 200.00 to correct. I feel this should be covered by the warrenty.
Bad rotors. My rotors were warped at 13,000 miles, dealer didn't fix, I had resurfaced at my cost. Now 28,000 miles and same problem. I have had many other vehicles and have never once had warped rotors. I'm the only person who drives the jeep and the claim its bad driving. This hasn't caused an accident yet, but with the violent shaking of the car when braking it very well could.
19,000 miles brakes pulsating and car shaking at all speeds, rotors and pads replaced. At 30,000 miles brakes again pulsating and car shaking.
Brake rotors warp every 10,000 - 12,000 miles making stopping the vehicle and controlling the vehicle difficult when applying the brakes.
The brake rotors were serviced three times because the vehicle shook when driving or when engaging the brakes. Dealer and manufacturer refused to make the repairs again.
The vehicle's front brakes have been replaced five times in under 24000 miles. *nm the consumer was informed that chrysler had no fix for the problem. The consumer requested a full refund for the money he spent on repairs. The front brake rotors were warped and the pads were low. *sc
2002 jeep grand cherokee 4wd 4dr taken in because of brake failure. Was told drums had warped and to permanently fix problem would be $800.00. To temporarily fix it was, $119.99, but the problem could come back. My claim is that there are problems with the vehicles' front brakes and that after as little as 5,000 miles, the steering wheel and front wheels "shake" and that drivers encounter severe vibrations through the steering wheel, floor, seat and pedals when the brakes are applied.
1999/2002 jeep grand cherokee laredo 4x4(both) same problem(s). Warped rotors/hub chrysler,south,milwaukee,wi replaced sets of rotors/pads on 1999 - twice/2002- twice so far. 2002 has 24,000, replaced when at 8500/18,000. Chrysler just won't admit to problem. Just replaced tires due to uneven front tire wear($300+) tired of it! Tried to say I hadn't rotated tires. That's a joke - religiously rotate tires no more than 5,000 mi prior to each rotation.
Bought jeep grand cherokee sept 2002 new in june 2003 rotors warped and had to be replaced 10000 miles on auto the brake pads were fine.nov 2004 rotors are warped again this is a known problem with chrysuler and they will not fix the problem.again the pads are fine.they are passing this defected rotor on the consumer I would like to know what are my options if I even have any to get this problem fixed. Thank you.
Tires had to be replaced, and when the technician changed the tires, there was rust tearing up the chrome on the brake pads. This was compared to salt, wearing down the chrome. It was a safety hazard, considering the vehilce was only two years old.
Concern regarding safety of brakes, shake very noticeably when brakes applied. Replaced front rotors and calipers. *bf there was continuing unresolved brake problems. The steering would also shake when the brakes were applied, the shaking and pulsation problem worsened, the cd changer had an internal fault, there was a fault in the transmission governor pressure sensor, the transmission leaked from the t casse adapter seals, the front pcv valve leaked at the front grommet on the valve cover, the front body seal was loose, there was a whine when the vehicle was driven up hill and upon acceleration, and the front rotors were out of round. *sc
The vehicle's front rotors and pads had to be replaced at 11,000 miles. *nm after numerous visits for the same problem the consumer was charged. The vehicle wiper blade were noisy and skipped, the dealer replaced the left wiper blade. *tc
Consumer complained about a brake problem. Consumer took vehicle to the dealer, and was told that the brakes were pulsating and whipped the steering wheel back and forth. Consumer talked to the service manager and the manufacturer, and was told that warranty expired, and they won't repair without charging the consumer. *ak there has been a front brake rotor problem since 3/06/02. Vehicle still has problem.
When applying the brakes, the brake pedal would pumped up and down and the steering wheel would shimmy up and down and to the left and right. The higher the speed the worse the problem. When I brought it to the dealership I insisted that the service manager take a ride with me. He only had to drive it a short distance before he knew exactly what the problem was. He said the rotors were warped. I asked if that was normal, especially with such low mileage. He told me that it was an ongoing problem that chrysler new about. When the rotors heated up they were not cooling down properly due to a defect which in turn causes the rotors to warp. He said they instructed to tell owners that the problem was due to wear and tear and that it was not covered by the warranty, therefore passing the expense on to the customer. He also told me that if the customer complained to chrysler, and only then, would chrysler fix the problem at no charge and would put the repairs under a "good will warranty". The service manager said he would not put me through the trouble and automatically put it under the "good will warranty". Especially since I have had numerouse other problems with the jeep since the first day I drove it off the lot. I've had the check engine light come on 4 times. Each time it was a different deffective part. I've also had electrical problems which caused the dome lights to flash on and off, all sorts of beeping noises and numerous other distractions in the interior. It's also left me stranded on the new jersey turnpike
Vehicle vibrated. Dealer stated that once the rotors get wet they cause the vehicle to vibrate.
At 14,000 miles dealer replaced front rotors and pads because the rotors warped. This caused the vehicle to grind and vibrate when applying the brakes. At the present time dealer had to turn the front rotors again because the rotors warped. Dealer believed that warping was due to the brakes being used on wet road. *ak rear oil leak.there is a noise in the transmission or drive line under drivers seat area.
While applying the brake pedal vehicle vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that the rotors needed to be replaced, and replaced it. However, the problem recurred. This information was provided by mr. Jerome wife karen jakubco.
While braking the vehicle shimmied. The dealership informed the consumer that the brake rotors were warped. *ak the consumer also experienced this same problem when driving on mountain curves. There was a clunk sound coming from the rear when the vehicle was stopped, as if something was moving forward. The driveshaft was removed along with the lube slip joint. *sc
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