Consumer applied the brakes and the vehicle suddenly took off through the garage before coming to a stop. Cause was unknown. Ph
2002 Jeep Grand Cherokee brakes complaints
Page 7 of 7: complaints 161 to 179 of 179, newest first, as owners wrote them.
Car shakes when brakes are applied, steering wheel visably shaking. When I took the car to the dealer to ahve this fixed they responded by telling me that I needed new brakes. This is a car that is barely a year old and has 23,000 miles on it. I expect brakes to last longer on this and was told that I would have to pay for new brakes. When I refused, and through much hassle, the dealer replaced them at no charge. Most of the miles on this car are highway miles and I would expect jeep to make a better product. This is after I had it towed to the dealer twice in one day for the car completely turing off while driving. This problem happened after having the car for about two months.
Gas pedal depressed during braking when wearing boots or larger size shoes resulting in acceleration instead of braking. Several times I have pressed on the brake only to have my right portion of the tread on my size 11 construction boot was also pressing gas pedal causing the truck to accelerate. Gas pedal and brake pedal seem too close together. This is my third grand cherokee('93, '96, recent '02) and only this '02 seem to have this problem. This is probably the cause of others reporting accelerating symptoms.
Rotors and brakes. I have resurfaced my rotors once and now I am replacing them. I purchased the car new and it is now 12 months and 2 weeks old, much too soon for either of these repairs and replacements. The dealer tells me its my problem, not theirs. I am also having to replace the brake pads for the second time.
Consumer called complaining while driving the vehicle at any speed and applied the brake, vehicle is shaking front and rear. Dealer has been notified and will replace rotors, brake pads, and caliper. Please provide further information. Ts
The vehicle has been in the shop, 3 times for grinning-growling noises from the front-end, rough ride and brake problems. The tires was balanced twice and one brake calipers was replaced on 14 oct. 2002.(several prior visits before for brake related noises and vibration in front floor-pan of vehicle) I was informed that jeep was coming out with a new power steering gear box to resolve the problems with the existing gear box. Todate, this problem with the grinning-growling-howling noises still exist. No resolution with servicing dealer. Dt
Car vibrates when brakes applied at highway speeds, is also causing uneven feathering/wear on front tires. I contacted murphy motor service dept and was advised that chrysler knows the caliper warp in this model of cherokee and both the calipers and rotors will need to be replaced. There is no recall on this as yet but parts are backed ordered country wide 6000 parts in all. This should be a recall and chrysler needs to get this part availabe now to avoid further damage or accidents due to this failure. I have been reading other complaints on this model of jeep and since 1995 they have had repeated brake problems which go unaddressed and costing owners a lot of money to fix or get to the problems. Chrysler obviously is not responding delibertly. Someone needs to investigate the brake problems with jeep grand cherokee over the past 7 years and find out why they can not be fixed once and for all. The consumer is not being informed of the potential brake problems and thus can not make and informed decision when purchasing a new vehicle . In the end money out of consumers pocekts and no protection from fraud by the manufacturer. Dt
Warped brake rotors.
When driving down a hillsteering wheel will vibrate when brakes are applied.contacted dealer.
While driving and applying brakes, steering wheel would vibrate. Dealership replaced front rotors and pads due to rotors warping. *ak jlg
The brake light came on and they said it was a sensor. When I went to get it replaced the brake light still was on. My service advisor advised me that his technician was on the phone with "star" trying to find out what is the problem. I was told it could be the body compute, but they want know for sure unitl a week or so. This was on 07/16/02.
When applying brakes on a down hill position it causes vehicle to severely vibrate uncontrollable. Dealer contacted. Feel free to provide any further information.
4-11-02 while attempting to stop for left turning vehicle , car accelerated while brake applied, neccessitating driver to run onto shoulder to avoid collision with left turning vehicle.5-01-02 while stopping to enter roadway from parkinglot car accererated while brake applied, causing car to move into oncoming traffic. 6-6-02 while going through drive-thru at mcdonald's, car accelerated while brake applied, stopping within inches of preceding vehicle. 5-1-02 adam's installed co-pilot. 6-6-02 co-pilot activated and car taken in for 3rd time. Again told could not find anything. Requested call from chrysler rep. Steve grimwood phoned on 6-13-02 said cannot duplicate what was reported wrong with vehicle, so cannot repair. Have seen atty. Since, but do not want to drag this out and am afraid of vehicle harming someone. Please advise.
While driving lost control of vehicle and hit another vehicle. Upon impact, none of the airbags deployed. *ak consumer also states that the ABS failed, three people were injured in the accident.
Prior to the accident I had noticed on a couple of occasions that when I tried to park at a slow speed, pressed the brake, the car continued to move forward. I took my foot off the brake and reapplied it, which stopped the forward movement. Then I was able to park the car without incident. On the day of the accident (5/22/02), I noticed a car 40-50 yards in front of me half way into a right turn. I applied the brakes and the car slowed down and within 10-15 yards of the vehicle in front of me, I realized that the car was moving forward even though my foot was on the brake. In order to avoid hitting the other car flush from the rear, I swerved the jeep to the left and struch his left rear light a glancing blow. At that point I stopped the car by reapplying my foot to the brake. I was traveling approximately 5 MPH. I took the car in to buerge chrysler jeep, the brakes system was examined by my service man who agreed with me that the brake pedal is very soft and went all the way to the floor. I asked him to see if the brake fluid was low. He said that chrysler would bring in an independant investigator. On wed. 5/29/02, I received a call from the investigator who said that his report would be submitted in 10 days. I was told that the special investigator said the car could be released to me and that, in fact, there were no problems that he could find. I asked the service manager to reexamine the car and drive with me, and he said that the biggest problem in these situations were a defect is intermittant and is not always obvious. One other incident occurred when I depressed the brake, it made an unusual wooshing sound which I had not heard before and the brake pedal depressed to the floor.
Brake rotors warp every 2000 thousand miles. When applying brakes vehicle will vibrate uncontrollably.
Vehicle has 7500 miles and already has warped rotors. There is a pulsating feeling on the steering wheel when brake is applied. It is still under warranty but chances of it re-occuring are very good because of the rotors that chrysler uses. Very disappointed.
Consumer states that while driving vehicle start to vibrate causing the brake rotor to snap. Nlm
I am concerned that jeep has under engineered the brake system for this model of car. I have three colleagues in my office who have the same model and all of them have had to have rotors re-surfaced or replaced more than once. They warp repeatedly. I have read consumer groups forums on the internet and it is happening a lot. This is my first time to have all four rotors resurfaced as they were all warped. I have spoken to a jeep service person and they know of the problem. However, jeep washes its hands of the problem after one year or 12, 000 miles. This is a design fault of a vital safety component and needs to be addressed.
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