Bought a new 2002 jeep grand cherokee [xxx] the ft. Brake rotors have warped for the second time in 30,000 miles. Driving with these warped rotors causes the steering wheel to shake violently and brake application at the wheels to be uneven. This is a very unsafe condition especially on wet or icy surfaces. The dealer refuses to replace the rotors under warranty. A call to chrysler customer service produced the same result, no warranty replacement. The dealer & manufacturer insist on calling this a "worn brake" problem when in fact it is the result of defective brake rotors. It should be noted that the ft pads & rotors were replace once already under warranty at 11,000 miles due to warped rotors, the pads at this time show less than 50% wear. This is the same problem that effected 1996 grand cherokees, that defect resulted in an official recall and reimbursement for those who have paid to have the defective rotors replaced. I feel this series of grand cherokee warrants the same recall. This is a serious safety issue. *ak updated 07/25/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
2002 Jeep Grand Cherokee brakes complaints
Page 5 of 7: complaints 101 to 130 of 179, newest first, as owners wrote them.
Dealer replaced at 14,000 miles the front rotors and pads. At 20,000 miles fronts rotors were resurfaced, and at 26,000 miles rotors were resurfaced once again.
Applying brakes lightly at speeds in excess of 45 MPH causes vehicle to vibrate excessively and pull off a straight line. The vibration has been increasing for sometime but the pulling caused me to have a mechanic inspect the vehicle due to safety concerns if the brakes were required in an emergency situation. The jeep service center claimed warping of the rotors as they have for all other cases. This seems to be a defective part.
There is a pulsation in the brake pedal upon depression pulsation occurred because the brake rotors warped due to a design flaw in the brakes, per the dealership. The brake rotors and calipers were replaced but the problem recurred. *ak
The consumer was driving the vehicle when the brakes began to pulsate when pumped. The vehicle was taken to the dealer the pads were replaced the pads and the rotors because of a seal leak. They also indicated that the brakes were not put on properly. The same problem exists again and they said that the rotors need to be replaced again. The manufacture has been contacted.
Vehicle front wheels shimmied violently at highway speeds when brakes are applied. Vehicle has only 20,000 miles and is a 2002. Dealer says not under warranty even though it has a 3yr, 36,000 bumper to bumper warranty. Dealer stated front rotors are warped and need replaced at my cost.
Calipers, rotors, pads. This is at least the 3rd time I have had to have my brakes totally repaired since I purchased my 2002 jeep grand cherokee larado new in 9/2001. I am a "highway" driver so I use my brakes very little. I have had warped, scored, blue rotors several times, glazed pads and sticking calipers. I am not the only person with this problem. Many, many others have listed the same problems with their similiar vehicles. My service department say "it is the nature of the beast". This is not a good reason for these failures. There has been no recall on this subject and I feel it is time that there is one. I have had several "near wrecks" while braking due to one or the other side "grabbing" or taking forever to stop. (not speeding) I want and need results! I have an extended warranty but that takes care of the calipers but not the rotors or pads that have been damaged by the calipers. Duh! Does that sound right? Help!!!!
Pulsation sensation while braking. First noticed between 6000 -8000 miles and less than 12 months. Dealership said nothing wrong. Approx 10000 miles and over 12 months dealership replaced warped front rotors. No charge this time. Approx 15700 miles and 16 months dealership again repllaced warped front rotors. Charged for 12 months/12000 mile warranty. Dealership admitted this was a common problem on vehicle. No permanent solution offered.
The brakes have always been weak, however at 26,000 miles I had to have the brakes resurfaced. My mechanic has the same vehicle and he told me that this was a defect with the brake system, and that eventually the brake system would have to be replaced. Now at 33,000 I need to have the rotors replaced. I have been told every few thousand miles I would have the same problem.
Vibration in brakes...weak brakes. I have had them resurfaced at 26,000 and now need to have the rotors replaced at 32,000. I have already been told that this will not correct the problem and that my brakes will need to be completely replaced.
At approximately 30,000 miles, the vehicle developed a vibration/pulsation during moderate braking. The dealer said there was a service bulletin on this problem and replaced calipers, pads and rotors. At 50,000 miles the problem returned. This time, the dealer said it was my problem, and they could do nothing about it other than turning the rotors. The problem dissipated somewhat after having the rotors turned, but has returned and is more pronounced at 53,000 miles. The vehicle can be somewhat difficult to control at highway speeds during moderate to hard braking.
2002 jeep grand cherokee front rotor problems.*mr the vehicles rotors have been replaced three times in 25 months due to rotor degradation.
Front rotors failing, 2002 jeep grand cherokee, 35,000 miles,3rd set rotors, there is recall on jeeps prior to 2000 for same(see below),not fixed, vibration of front end on downhill when brakes applied, vehicle hard to slow/ vibration. Rotors, calipers & brakes replaced 3/5/2003 @ 18,500 miles. Replaced again may 2004 @ 35,000 miles. Recall should apply until problem is resolved, there is no resolution to date. My jeep was mfg in jan 2002, before a service bulletin authorizing replacement of rotors, calipers & brakes. Since there is no fix at this time, it would seem the company is responsible for all repairs connected to the above problem until a resolution is achieved. Daimlerchrysler corporation models: jeep cherokee years: 1996-1999 jeep grand cherokee years: 1996-1998 number involved: 637,973 dates of manufacture: july 1995 - october 1998 defect: on certain multipurpose vehicles, the front disc brake rotors could experience severe corrosion if operated for an extensive period in certain "salt belt" states. If the rotors are not replaced before this occurs, the corrosion could eventually compromise the structural integrity of the hub section of the rotor. The reduced strength of this rotor could allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle. Vehicles included in the recall were originally sold in, or are currently registered in, the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. Remedy: dealers will replace the rotors with rotors that utilize a stainless steel hub section.the manufacturer has reported that owner notification began june 5, 2000. *ak .
Front brake rotors warped prematurely. As a result, when applying brakes extended stopping distance occurred.
I recently had my 2002 jeep grand cherokee rotors replaced at about 20,000 miles due to severe shimmers in my steering column when the brakes were applied.t all started at about 12,000 miles. Now I have 25,000 miles and the shim is starting once again jeep must install the lowest quality rotors on the market and its not safe.
I first bought a 2000 jeep gc. Excessive and violent vibration when braking almost caused an accident. Dealer replaced rotors at 5k miles at no charge and said it was a known defect in gcs. Later I bought a 2002 jeep from same dealer. I asked if problem was corrected and dealer said yes. At 15k miles, same excessive vibration caused an accident. Dealer acknowledged it was the same defect and replaced rotors at no charge. Same problem occurred again at 38k miles. Dealer resurfaced rotors but charged full price. He asked me to complain to chrysler directly. I sent a complaint to chrysler in every instance but never heard back. Chrysler should correct this problem and make these repairs at no charge.
For the past month, my steering shimmies and vibrates while braking.I almost have to floor the brakes to slow down or stop. I feel a major difference in my brakes over the past month. I have contacted a jeep dealorship and am taking it there on may 28, 04 to have it looked at.
Replaced defective brake pads and rotors due to pulsation in the brake pedal. *ph
The brake rotors on the jeep grand cherokee go bad anywhere from 6000 to 15000 miles. My first set lasted 9500 miles and were replaced free of charge by the dealer because they told me they were defective. The second set only lasted about 6700 miles, and they had to be resurfaced. After complaining to diamler chrysler directly, I only had to pay a 50 dollar deductible, which I shouldn't have had to pay at all, being that jeep rotors and defective, and they seem to admit to the problem, but won't do anything to fix it. I don't think it is right that the costurmer should have to pay for a problem they refuse to fix. I only have 16000 miles on my grand cherokee, and I have had rotor problems twice already. Something should be done about this.
Electrical problems, check engine light, beep under dash, dome lights coming on, radio goes off, all dash lights(ABS, brake,etc.). Transmission problems 3 times in shop for slipping and leaking seals. Leaking at pan, output seal and, drive train they changed seals and 1 month later output seal was leaking again. Govern assembly was replaced 8/3/03 along with solenoid, transduce. Faulty batteries. Shocks all leaking but they replaced 1 front 1 back.
When applying the brakes the driver heard a loud noise coming from the front of the vehicle. The vehicle was taken to the dealer for inspection. The mechanic informed the consumer that the rotors and brakes needed to be replaced. Please provide any additional information.
I have had the rotors on my 2002 jeep replaced 3 times. The vehicle has only 23,000 miles on it. Currently there is a service bulletin for rotor replacement. Any thoughts of a recall on these rotors??
Purchased new 2002 jeep grand cherokee,brakes began pulsating mildley at 15,000 mi,moderately at 20,000mi & severe at 25,000mi. Dealer refused to repair,said there had been no recalls reguarding brakes.*ak unless jeep or the dealership offers to fix I will buy toyota or honda for my next vehicle.
The rotors and brakes were replaced @ 9200 miles due to severe vibration and pulling of the steeling when braking. This reoccured at 16000 miles, the dealership that this would be the "last time" they replaced them. Now again at 23,000 the steeling is shaking and pulling. I have a difficult thinking that it is "driver error" that is causing the breakdown.
Car has 14,000m, the steering wheel shudders at 50mph when brakes are applied. At 5-10mph they can be felt grabbing an releasing.
At any speed when brake pedal is depressed consumer feels pulsation and vibration in the steering wheel and front wheels. Dealer replaced rotors and calipers, but problem still recurred.
Brakes pulsate and shake the entire vehicle under light braking pressure at highway speeds, dealer informed that vehicle missed build date to be covered under warranty by 25 days.
While my daughter was driving our 2002 jeep grand cherokee on slippery roads she slid into an intersection and was hit by another vehicle. My daughter claimed she was going slowly and when the brakes were applied felt a shudder and the car did not stop. To check her story we took the car to a brake shop. They told us the brakes were defective. They could tell by the very uneven wear. 75% warn on 1 side of both front brakes. 25% wear on the other side .
Rotor needs replacing every 7 months. Improper rotor was put on the vehicle to start with. I can pay to have the proper one put on now. The cherokee shakes all over when you apply the brakes and is more difficult to stop. I have had a different rotor put on twice and chrysler will not repair it again.
2002 jeep cherokee brakes pulsating hard after 12,500 miles. Dealer resurfaced rotors, changed pads. 24,500 miles severe pulsating, replacement of front rotors and supposedly caliper assemblies, 30,000 miles mild usating, dealer inspected, declared no problem, 38000 miles, severe pulsating, dealer refuses to fix. Provided chrysler service contact number.
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