My 2011 overland began hesitating while driving on friday 9/6. Was able to return home safely. Turned off the engine and then was unable to restart the vehicle. Had the vehicle taken to a local dealership and was told that the tipm module had failed which chrysler is aware of the faulty part and has already changed manufacturers. I was told due to a back order the dealerships are limited to ordering only one module per week and therefore no eta could be given for my vehicle's repairs. I called the chrysler corporate offices and was told that they would attempt to expedite the part and I could rent a car and submit my bill for "possible" reimbursement. This is a failure on a number of levels that a company that is now flush with cash again due to a gov't bailout has the parts to crank out new vehicles but will leave paying customers with no information other than to "be patient". I will not attempt to buy american again. Back to acura I go!
2011 Jeep Grand Cherokee fuel system complaints
Page 11 of 11: complaints 281 to 283 of 283, newest first, as owners wrote them.
Went to start my jeep after it sat for a few hours and noticed extended cranking. It did fire up and I drove 65 miles to the gym. Same extended cranking issue when I got out the gym an hour later, but eventually, started and I made it home. Did this one more time few days later and the first monday in august it wouldn't start when I went to leave for work in the morning. Took my wife's vehicle o work and she tried it a few hours later and it fired right up. Brought to local shop to have them look at it since they can service my extended warranty. After a few days there I was notified that it was he tipm and the part we on order, but was on national back order from jeep and I was number 141 in line waiting for one. As of today, 9/3/14, still no part and still no estimated delivery of said tipm. I have not been able to drive the jeep since then because it is unreliable transportation and my job requires me to travel up to 300 miles per day. Have now made two payments on a vehicle I can't use.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that at engine start-up. The check engine warning light illuminated, causing the vehicle to hesitate to start. The failure was experienced numerous times. The vehicle was taken to the dealer numerous for the failure and a diagnostic was performed that was unable to locate a failure. The dealer replaced the starter cylinder however, the failure was not corrected. The check engine warning light continued to illuminate and flash sporadically. The failure mileage was 16,000 and the current mileage was 25,000. Updated 12/06/12*lj the dealer replaced the cam sensor, fuel pump, cylinder head and ignition switch. The replacement of the fuel pump, did not resolve the issue. Updated 12/06/12
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