Vehicle while in motion , suddenly cuts off , no power , no brakes , dashboard lights all come on indicating all cautions I.e., engine light , airbags seat belts . Radio goes out and comes back on. This happens while driving and once while backing out of a parking space.
2011 Jeep Grand Cherokee fuel system complaints
Page 6 of 11: complaints 131 to 160 of 283, newest first, as owners wrote them.
Today, monday, march 6th, 2017; I was driving to work; a couple of miles from my house my vehicle stalled without warning. Luckily for me, it was a low-speed area and I was able to stop on the side of the road. My truck did not turn on again despite several attempts. I called a tow and it took it to a shop. I left the truck the entire day. At the end of the day they gave it back to me saying it worked again and that apparently there was a mal-function with the relay system. They said the gas-pump was not working and suddenly when they were checking the tpim it worked by itself. They could only recommend to take it to the dealer for a more profound check. I recalled I got a carfax not so long ago and going back to it I found out about the tpim failures... This is a very serious issue and with a very high risk of serious injury to the vehicle occupants. I work in manufacturing supplying parts to different oem's and in the pfmea (potential failure mode and effects analysis) this would have a severity of 10!!! I will file all the complaints and will call the nhts to get my tpim replaced asap! I really hope they can make this quickly. If I can get another car I will do but I will not take my family on the truck for sure.
Camshaft lifters break and need to be replaced. Cylinder 8 misfire when driving.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start without warning. The vehicle was serviced per the federal safety agency campaign number: 14v530000 (fuel system), but the remedy failed to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
Vehicle has shut off while driving a number of times. Two incidents were while I was sitting idle at a stop light. Two other incidents happened while in motion, slowing down, approaching a stop light or stop sign. There is a recall for a fuel pump relay describing similar situations but my VIN shows no such recall.
My car has been in and out of the shop for the past year. Two years ago my fuel pump went out and that was replaced at that time and was also a recall situation. Since then the same fuel pump has been replaced 5 times and the same problem keeps occurring. My car will stall and not start. After the fifth fuel pump I called the company and opened a case and was told they couldn't duplicate the problem. Two separate dealerships have looked at my vehicle and were unable to detect the problem. Since then the same problem has happened twice and I can't seem to get any help. Please help!
Vehicle stalled while driving on city street then locked up and wouldnt start or move from park, dash reading said it was in drive.
Jeep will only start with remote starter. Push button start does not work. I had the fuel pump replaced however, am just learning of a tipm recall for this model. Vehicle was in stationary position in my garage when it would not start.
Vehicle had external fuel relay installed over a year ago by dealer. This vehicle had not experienced an issue with the fuel relay. Now vehicle is having the same issues - engine stopping for no reason, even while driving - as described in the complaints about the tipm. Very dangerous and the "fix" by fca, appears to not be a permanent fix.
I was approaching a stop sign and had my foot on the brake, the vehicle accelerated and it felt as if I had no pressure in the gas pedal. I was able to stop and pulled over. At first, thinking this was a scary, isolated incidence, I drove on the three blocks to the grocery store. At the grocery store, I stopped in the parking lot to let another vehicle pull out and a woman cross from her car to the store. The engine revved up and the vehicle accelerated forward from a dead stop. I threw it in neutral and used my e-brake to stop the car. I was terrified that I could have run over a pedestrian. I walked from the store to the dealership and they picked up my vehicle. I told them to keep it until they solve this issue. I do not feel safe to drive it and am seriously afraid that someone could be seriously injured or killed. The first time, my foot was on the brake and the car was still moving very slowly forward when the acceleration occurred. The second time, I was at a dead stop with the foot on the brake when the acceleration occurred. My vehicle remains in the shop at this time but I will follow up with whatever they find.
Issue: intermittent stalling started after completion of tipm fuel relay recall repair. Stalls while driving, de-accelerating from highway speed (60mph+) between 30-40mph when braking preparing to make a turn, causing loss of vehicle control. Has never happened with in town driving. Intermittent. No stutter or shutter. All engine power ceases with no power brakes or steering. All electronic stay on. No cel or stored codes. Always restarts by placing transmission in neutral and pushing the start button. Recall performed: crowe auto group, 1-21-15 90,578mi began: march 2015 32 days at a dealer, 5 dealer visits, 2 dealers. Still no fix. Dealer has experienced stalling. Have full list of time line and service paperwork.
Engine shut off while decelerating from 40mph at aprox. 15mph while coming to a stop sign. This has happened as recently as last month. All instruments, radio etc. Remained powered. No warning lights. Dealer can't seem to identify issue. Previous recall for fuel relay was completed in 2014. Previous the federal safety agency id number: 10783730
Car stalls with no warning while driving. Has happened twice. Lose power steering. Able to re-start.
Tipm failed causing car to stall while in motion during rush hour traffic. Power steering, power brakes also failed. Lastly, power door locks also failed with one year old in the car.
Prior to receiving the current recall on my 2011 jeep grand cherokee, I was merging onto the freeway and my jeep lost complete power. I started to panic because there was nothing I could do to control my jeep. Luckily, I was on the outside lane and just coasted to a stop. Then, I sat there for about 10 minutes while I called my wife to let her know she would need to come get me. Then, I went to see if my jeep would drive one more time and it drove off just fine. Then, when I received this notice I called the jeep dealership to ask them to fix my jeep due tot he recall and they told me that they were waiting on parts and would let me know when they come in. However, now my air bag lights are on as well as my traction control light is on. I also intermittently when I push on my brakes it will feel as if I have been rear-ended. When I look behind me there is nothing there that would indicate I have been rear-ended.
Tl* the contact owns a 2011 jeep grand cherokee. While driving 50 MPH, the engine stalled without warning. After several attempts, the vehicle restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000. Updated 11/19/15*lj
My 2011 jeep grand cherokee began stalling while driving in december 2014. These occurrences have been documented by the dealership four times. It has always stalled while driving at speeds higher than 50 MPH. It has stalled on the freeway 2 times and I have been spared a serious traffic collision due to light traffic conditions. The vehicle never throws a code when it stalls. There is nothing the service department can do for these "phantom" occurrences. The tipm has been replaced since that can sometimes be the issue. However, the stalling continues. I have researched this stalling issue and there are others with the similar problem. What will it take before chrysler addresses this life threatening problem? Currently, my vehicle is back at the dealership for this problem. I am not looking forward to picking up my vehicle since the problem is always looming like a black cloud over my head.
Jeep was taken in for the p54 fuel pump relay recall on 6/12/15. Next morning after returning from dealer, the engine would crank but not start. This problem was intermittent, and the engine would sometimes start after 15-30 minutes of trying. Eventually on 6/15/15 it wouldn't start all morning so was towed back to dealer. They couldn't replicate problem and released car back to me doing nothing. Intermittent no start continued for weeks, car taken back to dealer on 7/6/15 and they replaced win module, another component of ignition system. Next morning, 7/7/15, car would not start again. Intermittent crank/no start condition continued to occur for weeks, car taken back to dealer on 7/22/15. This time dealer spent almost 3 weeks working on the problem. First, the fuel pump relay (the recall part already replaced once) was determined to be faulty and was replaced. This didn't solve the problem, and the tipm was said to be causing the condition, and was replaced on 8/10/15. Jeep worked for a week until today, 8/15/15, while driving down a busy long island road car stalled out while driving ~30 MPH. My wife and our 4 month old baby were in the car, and I was somewhat terrified. There was traffic surrounding us, and I was left with no power to the brakes or steering. Luckily I was already in the right lane and was able to put hazards on and pull over slowly without incident. If there had been a red light or sudden braking in front of me however, the situation would have been much different. After pulling over, car cranked/no start as it has previously for the past months, and did so for 20 minutes until finally started and drove it home. I have had our jeep in the shop 4 times for what seems to be the issue described in the fuel pump relay recall, but we are still experiencing the same problem! I am at my wits end, and no longer feel safe in this vehicle.
I was knocked unconscious and have no memory of crash jeep was totaled I never saw it again took 4 months to recover.
After getting my fuel pump replaced, my fuel pump light still comes on. What is going to be done to correct this? I read that a bad fuel pump from the dealership could have been put on my vehicle.
Vehicle stalled, will not start from time to time, I notice several complainants online on the same. The complainants had taken vehicle in for repair add met with negative results each time the consistent fix was fuel pump & fuel relay but this did not repair vehicle these were dealer fixes.
On or about april 20, 2015 I had just driven my jeep about 20 miles to get groceries came home unloaded and went back to start jeep to go pick up grand daughter at school and the jeep would not start. It would crank for about 30 seconds and then stop. Tried to start 5 or 6 times. Took my truck to get grand daughter. Called chrysler and they sent dealer to get jeep. About an hour later jeep started then but they took it to check it out. After 5 days they told me I need a new battery. They wanted $355.31 for new battery. Took jeep to 2 parts stores and they checked the battery and said it was stronger than what was posted on battery. On may 7, 2015 I was out at store and jeep would not start. Tried about 6 or 7 times and then it started without my foot on brake but would not go into gear. Restarted and was fine. Called dealer and took back on may 8, 2015. Dealer kept jeep over night and told me I needed a new battery. Bought a new battery through my son in laws shop cost me $122.14. The dealer charged me $90.00 for the test. So I am out of $212.14 as of now. Today june 13,2015 I went to start my jeep and it would not start. Same as both times before. I know the problem is with the tipm and no test will show that there is a problem with it. Called jeep hot line and they said there is no recall on this and no reports. To take it to the dealer and have them test it again that they could not help me with this problem because my jeep was out of factory warranty. I only have 32989 miles on my jeep. It only had 32627 on the second visit to dealer. I have extended warranty on the jeep but they charge $50.00 if the test don't show up a problem. So I am between a rock and a hard place. Where do I go from here. I know there are a lot of reports on here about the same problem I am having. Thank you for your time.
On 5/25 approximately 2:30 pm while merging onto the highway vehicle stopped accelerating and steering locked up and engine stalled out while in the right lane of the highway. Had to drift over to shoulder on left hand side on highway where speed limit 65 MPH but drivers often do 75-80 MPH. Vehicle would not restart and had to be towed.
I had the tipm fuel pump relay bypass "fix" done last fall after failing to start a number of times. It has been recalled since I had the repair done. I am now experiencing the exact same problem. It fails to start a few times each week, eventually starting after several attempts. I've taken my vehicle to a local dealership a number of times and they can't find anything wrong (no error codes). This is an intermittent starting issue and apparently difficult to diagnose. It's almost certainly related to the tipm. I continue to pay diagnostic charges since no "codes" are registering anywhere. ($150.00) until they get a "error code", they claim there's nothing they can do and it's not covered by my extended warranty. The internet is full of similar complaints for this make and model year. I just want my car to start and run well!
First incident was: ~11/24/2014 took to mother lode motors, sonora, ca second incident was: 3-09-2015 took to motor lode motors for recall p54/ the federal safety agency 14v‑530 ( tipm); took to central valley motors in modesto, ca my jeep would not start. The starting motor continued to turn over even when I stopped pressing it. Because there is not a jeep dealer within 70 miles, I took it to a local dealer (dodge) who claimed to be able to mechanically work on jeeps. They used to be a jeep dealer. I told them of the problem. I left it over night. They told me they had to reset the computer. ($300). No parts replaced. Four months later (3/9/2015) , the same problem occurred, only it was worse. So I took it back to the same garage, and left it over night. This time they told me the whole computer had to be replaced. ($1507). I finally was able to take it to a real jeep dealer to get a recall item fixed. (p54/the federal safety agency 14v‑530, tipm). When I mentioned the above incident, they told me that the recall item was the cause of the above incident, and what the dodge dealer did was not necessary. Fixing the recall item would have fixed it, at no cost. The dealer that did the "unnecessary" work that cost me $1807, was "mother lode motors" in sonora, ca 95370. I went back to them and told a supervisor about the incident, and he just looked at me, didn't say a word, didn't even ask my name or apologize. I called the owner of mother lode motors to let him know of my complaint, and he basically accused me of making excuses and said, ?how did I know that they didn't fix the problem?? Again no apology.
While driving my 2011 grand cherokee and my speed was 50mph the car start losing power,start dropping from 50mph to 45pmh to 40mph to 35mph and I was not able to accelerate at all, and I realized that the car going to stop ,so I was lucky to enter to parking lot area were my car stalled. I tried to start the car on but the car wont start. After being towed to the dealer and tell them about the including the dealer called me after couple hours and told me that the fuel pump is not good and I need to replace it. Three months ago I had my car in the same dealer for the p54 recall were my car was inspected and installed external fuel pump relay were the mileage were 54,224. When the incident happen the mileage were 57,626 . My car never lost power before, I think this happen after performed the p54 recall into my car. The dealer is asking for $ 823 to replace the fuel pump. I thank god cause I was lucky to enter the parking lot area cause otherwise my car would stall in the middle of a busy road and lead to risk of crash.
2011 jeep grand cherokee. Consumer states intermittently vehicle will crank and not start and fuel pump signal issues. *smd the dealer traced the problem to a fuel pump relay losing signal at the tipm module.
2011 jeep grand cherokee. Consumer writes in regards to fuel pump and brake recall notice. *smd the consumer stated he didn't have any problems with his vehicle prior to the recall notice, he made an appointment, to comply with the recall. However, on january 4, 2015, while driving on the highway the consumer almost had an accident. The vehicle was towed to the repair shop. It was determined the fuel pump needed to be replaced. The consumer believed the new overlay wiring had caused the original fuel pump to fail.
The recall for the tipm was issued in october 2014 (p54/the federal safety agency 14v‑530) and the parts are still not available as of march 3, 2015. I need more of an update than, sorry we know your car has a safety issue, but we don't have the parts. If it's enough of a safety concern that they notify me each month of the failure to have inventory, perhaps they should save the postage and focus on purchasing the parts. I am tired of waiting.
In october 2014, my jeep grand cherokee stalled without warning three time. There was complete loss of power, no warning lights. I have a push button start and had to come to a complete start, place it in park, and restart. Each time was on a busy street with many unhappy drivers slamming on their brakes. I left the car at the jeep dealership for two days and they found nothing. The next week, I got the recall. I took it back and they checked with the regional service guy. They changed the tipm pending the "final fix." no more stalls occurred. They then did the "final fix" in january. I had another stall on january 26! I'll take it back with the next recall for god knows what and see what they suggest. I'm not optimistic.
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