While accelerating to merge onto the highway, the check engine light came on and I could not accelerate above approximately 45 MPH or 3000 rpms. I let off the gas thinking the jeep would slow, but it didn't slow down. I was able to decelerate by braking (obviously). However, I was still unable to go faster than approximately 45 MPH or 3000 rpms. I took it into the shop twice before because the check engine light came on, and I was told the oil pump was stuck on low (?) this has been an ongoing issue for the past four months. There has always been something wrong with this vehicle despite regular service maintenance visits.
2011 Jeep Grand Cherokee fuel system complaints
Page 5 of 11: complaints 101 to 130 of 283, newest first, as owners wrote them.
Cranks but will not start. After a few tries it will start. Stalls while underway stopping at light. This has happened on and off for about 2 months. The latest was this morning.
Three instances where two stationary and one in motion full acceleration with out touching the gas pedal. The dealer told me that there was a transmission fluid leak. Caused my transmission oil to burn which lead to a faulty transmission. Pcim was flashed and caused transmission to decelerate at 40mph loosing all function.
Jeep was parked in driveway. Went to start up and jeep intermittently starts & then cuts off or will not start at all. Now being serviced at dealership. Luckily, I was not driving on the highway at the time of the occurrence. However, had to have the vehicle towed to dealership. The symptoms appear to be the same as your fuel pump relay recall back in 2014 for 2011 jeep/grand cherokee. However, I have been the sole owner of this vehicle and never received a recall notification. Is this still covered under the recall?
For the last several months my jeep will not start all the time. It has shut down twice in the middle of the road while I was in 45 and 60 miles a hour traffic.I was able to turn my wheel to get into the far right lane. It is very unsafe and jeep doesn't seen to care to correct the problem.
The jeep is having trouble starting, the starter is running for several seconds but it wonts start until the second or third try. On several occasions the vehicle stall while running.
My vehicle have been shutting off on me numerous times while I'm driving mostly when I come off the highways few times when I first start it in the morning and recently it shut down and completely died and wouldn't start back up. The battery compartment was full of water and the fuel pump doesn't cut off. I had the alternator and battery replaced thinking that's why it died but it's still not running. I've only had this vehicle for a month.
Car doesn't start. It was jump started and still did not turn over. The radio, lights air doors all still work but the engine won't turn over. I saw there was a recall for this issue and the dealership stated that the issue was repaired back in 2014. Why am I still having this problem?
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 15 MPH, the vehicle suddenly stalled in the middle of an intersection. The contact indicated that the failure occurred on a previous occasion. The vehicle was taken to napleton's river oaks chrysler dodge jeep ram (17225 torrence ave, lansing il) where it was diagnosed that the fuel pump and fuel pump relay were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no assistance was offered. The contact was informed that the vehicle had been previously repaired per the federal safety agency campaign number: 14v530000 (electrical system). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 122,435.
When the right turn signal is on the fog lights flash and the turn signal does not blink. When I turn the fog light button on my turn signal lights up but does not blink. Took it to the dealer and they said it was the tipm that was faulty. Now after I got it back both front turn signals do not work and the back flashes fast and sometimes flashes normally. Also back when I bought the car a year ago in june 2017 the car would start and I would let the engine warm up but about 20 seconds in, it would stall. When driving it would usually stall when I was breaking at stop lights and stop signs. I replaced the camshaft positioning sensor about 3 times so far and still feel the engine losing power at times.
My car does not start at least 10 times a week, I believe its due to a faulty fuel pump relay and my VIN isnt part of the recall for this and it should be. Ive read many other people complaining of the same exact issue and I took it to fairfield jeep where they told me one thing over the phone and then upon arrival it was something different and then the papers stated something else different!
Safety issue- fire/explosion: gasoline fumes outside of jeep at 63k miles. Dealer completed smoke test and reported smoke emitted from top of gas tank indicates leak from one of several access ports (filler pipe access, fuel pump access). Dealer cannot confirm without $1,600 fee to drop tank to confirm diagnosis. Dealer felt leak due to faulty design/manufacture/assembly/installation of parts (o-rings/seals/etc.). I am original owner, retired,on fixed income and have completed all recalls and meticulously maintained vehicle. Dealer suggested I call jeep corporate (800‑992‑1997) and ask for "goodwill" repair. After 17 phone calls to jeep corporate I continue to get: 1) no reply, 2) no callbacks 3) catch 22 stating I must pay for tank removal to confirm diagnosis, repair and determine if parts are defective. Jeep corporate (kenisha -operator kb805) told me today (2-20-18) that decisions was made not to grant goodwill repair due to dealer report that leak probably (not confirmed) due to corrosion around access ports on top of gasoline and warranty has expired. Leaks due to corrosion by "wear and tear" and not faulty design/ manufacture/assembly or installation at factory. I was told I was responsible for full cost of repair, irrespective of potential fires or explosions due to gasoline fumes emitting from corrosion on top of plastic gas talk. I disagree. The design (inaccessibility to top of gas tank0), parts (non-corrosive stainless steel metal retainers, and o-rings), and questionable assembly have resulted in this potential fire and explosion trap. With safety being in the name of the federal safety agency, I am hopeful investigation and recall address this issue. Thank you
2011 jeep grand cherokee. Consumer writes in regards to fuel pump relay safety recall. *ld the consumer requested to be reimbursed for installing the fuel pump relay.
Safety complaint - fire/explosion: gasoline fumes outside of car and occasionally inside of car. Jeep dealer states faulty design/manufacture/assembly of gas tank and/or parts resulted in o-ring failure causing engine light to go on with codes for evac failure. Fumes at minimum when air temp below freezing as seals freeze shut and engine light stops going on. When air temperature is above freezing, fumes resume, engine light goes on with same evac codes and gasoline fumes can be detected outside and inside of car. Jeep dealer stated parts are minimum costs but labor to remove/replace tank and parts - `$2,500. Safety issue. Called chrysler a dozen times and no follow up. Case #s 32808988, 32840898, 33072326 filed, no follow up. Requesting chrysler-jeep for "good will" repair or share cost repair for faulty manufacture leading to extreme safety issue. Filed odi with the federal safety agency # 11048089 on 11/22/17 - spoke to dawn
Safety recall p54/nhts 14v‑530 the problem that I am having is the totally integrated power module tipm. It says that it has been repaired at the jeep dealership, however I am still having issues with this car shutting down in the middle of the highway or turning off the main roads and I am afraid I will get into a car accident.
Tl* the contact owns a 2011 jeep grand cherokee. On several occasions, while driving, the vehicle stalled and lost power while decelerating from highway speeds. As a result, the steering wheel seized. There were no warning indicators illuminated. The vehicle was taken to covert chrysler dodge jeep ram (8107 research blvd, austin, tx 78758) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to nyle maxwell chrysler dodge jeep of austin (13401 ranch rd 620 n, austin, tx 78717) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The contact took the vehicle to mac haik dodge chrysler jeep ram (3207 s general bruce dr, temple, tx 76504) where it was diagnosed that the fuel pump and the fuel pump relays needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified and a case was opened. No further assistance was provided. The approximate failure mileage was 56,000. *bf *bf
Vehicle engine shuts off randomly while driving. This problem has happened multiple times. The engine is not running so there is no power steering or power brakes putting my wife, child, and others around them in danger when this happens. There are numerous and numerous amounts of complaints about this issue all over the web. Chrysler has a recall fix for this issue but their fix is not working, as we have had this "fix" done twice, still having the stalling while driving issue. There are 188,000 other vehicles affected by this. These vehicles are a danger to everyone on the road.
Our 2011 jeep grand cherokee stalls without warning. The issue usually occurs when slowing down and turning to exit the highway. We have had all recalls taken care of, and have had the jeep in to the dealer several times for this issue with no resolution. The drivers ability to control the vehicle after the loss of power is significantly diminished. This has happened several times over the past year.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that there was a progressing fuel odor coming from the rear of the vehicle. The dealer (acton chrysler dodge jeep ram, 196 great rd, acton, ma 01720, (978) 263-7300) diagnosed that there was an internal leak on the top of the tank. The dealer stated that the o ring and retainer needed to be replaced. In addition, the vehicle was also inspected and diagnosed by an independent mechanic. The manufacturer was notified of the failure and stated that they would follow-up to determine if they would provide a solution. The approximate failure mileage was 61,000. *bf
Fuel tank fill line (neck) required replacement due to fuel vapor system leakage. This caused the check engine light to illuminate. Dealer indicated no gross corrosion but some evidence of corrosion on the neck, and system identified loss of vapor recovery.
Travelling 50-60 miles an hour then decelerating cause engine to stall/shut off making it a 3 ton problem.
When I went in to waconia jeep (905 strong dr, waconia, mn 55387) they told me I need a new fuel pump. Did not do recall work. My call often stalled but I was able to get back to my home in colorado. Dealers in denver metro area don't have any "openings" for 3 weeks.
While in motion put on turn signal and started turn and engine stopped cold. It could be started again after coming to a stop. During failure had no power steering or power brakes. Has happened three times two while turning right once while turning left.
Jeep gc2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (the federal safety agency #17v435).
Jeep gc2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (the federal safety agency #17v435).
Jeep gc2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (the federal safety agency #17v435).
Jeep gc2011 engine stalls while driving! Current recall under chrysler #t36 and the federal safety agency #17v435 only covers year 2012-2014. Chrysler needs to be notified to include year 2011. Ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall. If anyone has experienced staling please document and send the complaint or if you know someone who has died from this please file to save others!
Beginning in august of 2016, the car will stall sporadically upon rapid deceleration. Last time in march the car stalled when brakes were applied to avoid an accident on the freeway. Dealer cannot recreate or diagnose the problem and returns the car 'operating as designed.' car has not been driven since. Problem has occurred 10-12 times and more recently with greater frequency. Rapid declaration usually occurs to avoid a problem, this is the worst time for the car to stall out.
When I come to a stop/slow down the engine intermittently stalls - typically this is when I'm driving on city streets when I'm stopping. It has happened while turning both left and right, going up hill and down hill, and more often when the engine is cool. The fuel level can be full or low and it still happens. Friday may 19, 2017 it happened four times in a 20 mile trip on roads with speed limits ranging from 30mph to 55mph, once at a stop light, once at a round about, once at a stop sign, and once at a left hand turn. P54 recall was already addressed.
I will be driving the jeep & it will stall just turn off lose power steering. It happened twice on freeway & 10 times on street. It stalls when am turning. I took it to chrysler jeep dealership in monrovia ca they did a diagnostic didn't find anything they kept it overnight drove it nothing they didn't fix anything & it keeps stalling. There was a recall for fuel pump relay I don't know if the work was really done since it keeps stalling. Am afraid to drive the car on fwy only driving on street. Afraid of it stalling again.
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