Our jeep continues to stall while being driven, making it very unsafe as the power steering and power assisted brakes stop working when the engine stalls. This is the subject of several recalls, most recently v62/the federal safety agency 19v‑813 issued a year ago. What is happening to correct this dangerous fault with our jeep. We have experienced multiple stalls since 2015 failed recall and they continue to this date, always while braking and mostly while also turning to the right. *ln
2011 Jeep Grand Cherokee fuel system complaints
Page 3 of 11: complaints 41 to 70 of 283, newest first, as owners wrote them.
Vehicle stalled while driving in highway traffic at about 40 MPH. Lost ability to steer as power steering quit working. There is a year-old recall to fix fuel pump relay problems but fca, the manufacturer, has yet to provide dealers with the parts needed to fix this problem. This is totally unacceptable as we have continued to drive this vehicle since we do not have, nor can we afford, another vehicle. Please pressure fca/jeep to provide parts to dealers immediately. Recall # v62/the federal safety agency 19v‑813.
When driving my vehicle I lost all engine power, I no longer had control of the vehicle.luckily I was driving in a parking lot at the time and going at a relatively slow rate of speed so I was able to pull over and shut the car down. I tried to start the car again and it did start on it's own. The car continually stalls during start up and has now started to stall and shut down while driving. I brought it to an auto body shop where they informed me I had a faulty fuel pump which I then discovered was recalled by jeep. When I tried to bring the jeep to an authorized dealer to have it repaired they informed me that they did not have the part, it had not been made available to them. This was the same with 2 other dealerships I called. I also called the corporate number and was told the part was not yet available and they would not assist me with a rental or loaner vehicle while waiting for the part. (recallrelated incident) ts
The vehicle was traveling at approximately 40 MPH on a traditional two lane country road. As I approached a left handed turn, I pressed the break pedal and instantaneously lost power steering and power breaks. The vehicle became difficult to control and drove off the road into a small grass field. After coming to a stop, I looked at the dash and realized the tachometer showed 0 RPM indicating the engine had stalled. At first, I was unable to restart the vehicle because the shifter was still in drive. The vehicle restarted with no hesitation once the shifter was moved to park. The p54 recall has previously been completed. Fca has been informed and the vehicle was inspected by a jeep dealer. The recall for v62 is still in development and the vehicle has since received the temporary interim repair. I have decided to park the vehicle until fca can reassure the vehicle is safe to drive.
2011 jeep grand cherokee has a recall (fca# v62) the federal safety agency recall # 19v‑813 for a fuel pump relay. Per the recall, failure of the relay can result in a stall and a no-start condition. Jeep (fca) does not have a fix for this problem and because of this my jeep either will not start or stalls without warning. Jeep dealer and fca are not offering any resolution. What options does the consumer have in this case. Please advise.
The leather covering on the dashboard shrank, crumpled and wrinkled popping the air vent coverings out. The problem not only restricts air flow (defrosting, etc) it also may prevent the deployment of airbags. It looks horrible and decreases the value of my car, but it presents safety issues. The company has acknowledged the problem and approved my vehicle for repair, but they have also restricted the number or repair kits available and I have been waiting for months and am told it could be months more. They will not give a date.this was a manufacturing defect. I need it to be fixed and they have deliberately restricted the number of parts available to customers with defective automobiles. In addition, my vehicle has a fuel pump relay recall. This part has also not been available for months and has no predicted delivery date. I don't believe it is acceptable to acknowledge the issues, then deliberately slow production of the parts required for repairs. Both the dealership and fca customer service say that there is nothing they can do for me. Obviously this issue needs to be addressed at a higher level, but there is not an option for that in the phone tree. I need my car fixed.
This complaint is in regards to safety recall v62 where the fuel pump relay causes a stall while the vehicle is in motion. My car has regularly been stalling whiling I'm driving in traffic for well over a year. I have been in touch with fca several times telling them of the risk I am in on a daily basis and asking about when parts will become available for this recall. It has been almost a year since the recall has come out with no progress. The stalling has almost caused several accidents and has put me in harms way every time I drive; I am constantly maneuvering to avoid a collision and the only reason an accident hasn't happened yet is because of how over defensive I have to be while operating the vehicle. Fca even tried doing a temporary fix but the car stalled within 24 hours of this attempt. I am very concerned for the safety of my family and others whenever I'm operating this vehicle. Note, below you asked for a date of when this happened; it happens almost daily for well over a year. I put today's date because this is the most current date that the vehicle stalled while I was driving in traffic and nearly missed being hit by a car coming up behind me at a very high rate of speed. I am still shaking from the near miss of being hit and seriously injured.
For the last month the vehicle has stalled while driving and in some cases would not start. I recently discovered that there is a safety recall v62 fuel pump relay problem in the model. I have been told that the fix for this problem will not be available until december. I use the car daily and for long trip and fear it is a safety hazard. Chrysler recommends bring the car in for a temporary fix which is worrisome.
Jeep stalls while driving down the road and huge safety concern for my daughter. It also does not start all the time until you try it 3 times. It stalls when vehicle is in motion and I understand there is a recall for the fuel relay that is causing this but no fix. I was sent to dealer who put new part on for the time being until fix is available but it did not make a difference. Stalled the next day while turning off of busy road and a truck was behind me and coming to the corner I lost use of power steering which almost caused a crash. This recall has been unrepaired for an unacceptable amount of time.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 55 the vehicle suddenly stalled and loss automotive power causing the vehicle to crash into a ditch. The vehicle was towed away and no injuries were reported. The cause of the failure was not determined. An unknown local dealer and the manufacturer was notified of the failure. The contact indicated that the failure was related to the federal safety agency campaign number: 19v813000 (electrical system) but the parts were not available. The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 191,000. *bf*as - (recall related incident) ts
Vehicle died while driving 8/21/2020 on hwy 68 and at hwy 74 at 27265 nc while driving 45 MPH through a construction zone. Had it towed off the road to me house then towed to the dealer. Could not get it off the road due to construction. Had to leave it in the road until flat bed showed up. Engine began to shutter then stopped. Would not re-start at all. Sometimes would start like it was only running on 1 or 2 cylinders but then would not cut off all of this happened during 5 o"clock traffic.filled a complaint earlier on this vehicle about starting issues exactly like this. The recall on this issue has not been resolved by jeep been way to long for them to resolve this issue. It is at the dealer and I assume it will cost me a pretty penny by the time it is done. They seem to always find a way to generate a bill even on a recall. I am so tired of dealing with jeep. This oem should not be able to let this go this long. I work for volvo another oem company and when we have a mqr (quality issue) it is the top of the list to be resolved and delivered to the customer. I quess it takes inury or loss of life and a law suit to get it to happen.
Vehicle has stalled a number of times also has failed to start many many times. Vehicle has stalled on city road below 50 MPH had to pull off and attempt to re-start. Has stumbled on highway a number of times. Hard start setting still is a common issue under many conditions. The so called first recall placing an external fuel relay has been done did not fix anything. This vehicle is a hazard in many ways. If it fails in a bad location it could lead to los of life or injury. Also if the need to start the vehicle at a moments notice is needed, it would be an issue in most cases. I find it unacceptable that jeep has not repaired this issue. Will it take lose of life or injury to force them to repair the issue??? I have received notice of the recall many many month ago, solution is still listed as no solution.
I am just writing to complain that 8 months after recall 19v‑813 was released there is still no fix. My wife's car randomly stalls on her and it's not safe. We know have our first child due in september and she's terrified to have to drive her anywhere as her jeep is her only means of transportation.
My vehicle has randomly turned off on me twice during moderate to heavy braking. The first time was on 8/20/2019 and the second time was on 12/3/2019. I believe my issue is related to recall v62 and I am voicing my displeasure in the amount of time it is taking fiat chrysler to design a remedy. This recall is actually recalling a prior recall, so I would scrutinize the engineering team that they can actually come up with a sufficient remedy, but I suppose that's not my point. My point is my vehicle and over 500,000 additional vehicles are on the road with a problem that is extremely hazardous with no eta in sight. (recall related incident) ts
For the last couple of months I have experienced hard starting. I believe this is due to the recalled fuel relay.the recall is from nov 14,2019 manufacturer recall numberv62 the federal safety agency recall number19v-813. Last night the vehicle just stopped after starting it while sitting at a gas station. It appears that the problem is getting worst. Up until now, this has always been a reliable vehicle. Which is really needed because of the shift I work, (2nd) , and the distance of my commute. Any help would be appreciated. Thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Manufacturer has failed to remedy recall v62 (the federal safety agency recall number19v-813) for over a year. My car has stalled upon coming to a stop dozens of times since then. Almost causing an accident on multiple of those occasions.
July 2019--car refused to start while 600 miles away from home--stationary november 2019 fuel pump failed on the interstate--driving 70mph 2020 car fails to start intermittently while stationary. Issues likely caused by a fuel pump relay. Fits symptoms of recall for which there is yet no remedy: ov 14,2019 manufacturer recall numberv62 the federal safety agency recall number19v-813 recall statusrecall incomplete, remedy not yet available summary a fuel pump relay failure can result in a stall condition if the vehicle is running or a no-start condition if not running. Safety risk a vehicle stall while driving can cause a vehicle crash without prior warning
Fca records indicate that your vehicle VIN # [xxx] was included in previous safety recall p54 (agency14v-530) or safety recall r09 (the federal safety agency 15v‑115). My 2011 jeep grand cherokee is now experiencing the issues that are discussed in the safety recall v62 fuel pump relay failure. This safety concern can cause the vehicle to not start due to the fuel pump stoppage, an engine stall while stopped and/or while moving, which can cause the vehicle to crash without prior warning. This is a huge safety concern for my family and I. We have taken the vehicle to the dealership on 3 occasions concerning this issue with the fuel pump relay stoppage with no long term fixes. I have no one else to turn to and asking for your help to resolve this issue. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
The safety recall re the defective fuel pump is a serious safety issue, vehicle stalling at any speed without warning. The recall was issued several months ago and the manufacturer still has not been able to correct the issue, nor given a time when the parts are available.
When starting the car it won't turn on completely when you start you can her a noise near the fuel pump area this started about 2 months ago. When the engine was I complete parked and wanted to started wouldn't start after a couple tries would start without an issue, but today I have tried what I used to do and won't start, I've heard of a recall on this specific year but I have not received anything on the mail.
Notified on 12-24-19 that: "fuel pump relay safety recall" "silicon contamination on the relay contacts may cause the relay to fail. This can result in a no-start condition or an engine stall condition if the vehicle is running. A vehicle engine stall while driving can cause a vehicle crash with out prior warning." six months after notification resolution still not available due to "parts not available." one would think that chrysler could solve a critical situation like this within a six month time frame! I have basically left the vehicle parked. Do not dare to drive in 5 or 500 miles.
Engine stalls, wont start or dies right after starting, I think it is part of a recall with no fix available. If in motion it dies and losses power. Put in neutral to start while rolling! This happens more and more frequently lately.
Safety recall for fuel pump relay that can cause engine to stall while driving v62/the federal safety agency 19v‑813. The federal safety agency #19v‑813 reported in 11/2019. Complaint to chrysler jeep for no remedy as of june 2020.
The car was in the shop twice to rectify a fuel pump issue. As of right now, the check engine light is still on and the error continues to be the fuel pump. There was a second recall in november 2019 with no solution. The car failed to start multiple times due to the fuel pump and I feel unsafe driving the car with a history of fuel pump error since the car could stall mid driving.
My vehicle has had a service recall since 11/2019 with no remedy available yet as of 06/07/2020. The issue can leave a driver stranded or cause a crash and yet 6 months have passed with zero resolution. This is unacceptable.
I bought this car from liccardi chrysler dodge ram in green brook, nj in february, 2020. Immediately, the car engine stalled, turning off power steering, power brakes, and gas. I had the car towed to liccardi, they claimed it was the oil pan leak and I spent $2,000 on repairs. Since then, the car has stalled 4 times, coming to a stop. Still, liccardi refuses to admit the problem, saying they can not duplicate it and they are not aware of a recall or a remedy for a recall. I am out of options and desperately need help.
Received a recall notice in november 2019, and still no part available from chrysler. My jeep is having the issue related to the recall and they don't know when it will be available. There is temporary part available at the dealer that they can put in the meantime, but I have to pay for the diagnosis and the part and labor and if they agree, they may reimburse me for some of it. That is not okay, because if the original part was available by know, I wouldn't have to pay for anything! The recalled part, fuel relay issues, causes the engine to stall with out warning, while your running or not start at all. I shouldn't have to pay for an issue due to a recall. Six months to come up with a recalled part is a little long to make "minor fix" as I've been told 15 times!
My jeep has stalled at least 5 times with the power steering failing. 1) once while at an intersection turning left on a green arrow no steering. 2) traveling about 45 MPH and stalled again and no steering. 3) twice going from 55 MPH up to a stop sign and the car stalled again no steering. 4) just last friday, I was driving 55 MPH and slowing to make a left turn and again stalled and no power steering. This is getting serious and happens unexpectedly which makes driving dangerous. The stalling is happening more frequently now. I've contacted jeep and they say a recall has been issued but no fix has taken place and is to be determined with no idea when. The recall was issued late last year. So how long does it take to fix a relay issue? This has gone on far to long and getting scary. Please help me and get some kind of answer from jeep. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have a 2011 jeep grand cherokee. It stalls when I stop at a red light. I'm afraid it will shut down while I'm driving. I just had my oil change and filter what can I do is it a recall ? Thank you for your time.
On 4/10/2020 I was idling in gear in a fast food drive-thru lane. I could hear and feel the engine start to sputter. I put the car into park and tried applying gas to keep the engine at a higher rev. After about a minute the engine stopped. I tried multiple times to get the vehicle to start but all it did was to have an extended crank time without it starting. I was able to get some help to push it out of the way of other vehicles. After about 5 minutes of sitting I was able to start it and drive it home. I have had multiple occurrences of this issue. The last time was while I was entering and turning in a busy intersection. Another time was while I was 25 miles down a dirt road. I have had the tipm and/or the fuel pump(s) replaced at a jeep dealer at least three times. I do not feel comfortable driving this vehicle under any condition! I use it to tow my trailer and to go off-roading. What would happen if I was doing either one of these at the time of a failure!
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