Keystone Outback recalls

What is wrong

Keystone RV Company (Keystone) is recalling certain 2024-2025 Outback 330RL travel trailers. The side window was incorrectly labeled as an emergency exit, which can delay passengers from exiting in the event of an emergency.

Risk

A mislabeled window that will not allow passengers to exit in an emergency increases the risk of injury.

Remedy

Dealers will remove the emergency exit sticker from the side window, free of charge. Owner notification letters were mailed March 4, 2025. Owners may contact Keystone customer service at 866‑425‑4369. Keystone's number for this recall is 25-462.

Recall number 25V110000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk

An awning that drops or extends beyond normal operation can increase the risk of injury.

Remedy

Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 22-434.

Recall number 22V604000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain 2022 Bullet, Outback, and Passport travel trailers. The coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.

Risk

Trailer separation from a tow vehicle can increase the risk of a crash or injury.

Remedy

Dealers will inspect the welds, and replace the coupler if necessary, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 22-427.

Recall number 22V195000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk

Inoperable safety alarms increase the risk of injury.

Remedy

Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 22-423.

Recall number 22V144000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

Risk

A buckled frame may fail and increase the risk of a crash.

Remedy

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-391.

Recall number 20V715000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain 2021 Outback travel trailers. The Federal Identification Tag incorrectly states that the tire pressure should be 65 PSI, when the correct tire pressure is 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk

The incorrect label may lead to unintentionally underinflating the tires, possibly causing their failure, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will replace the Federal Identification Tag, free of charge. The recall began August 25, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-384.

Recall number 20V491000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk

If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-340.

Recall number 18V843000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:

Risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall number 17V755000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.

Risk

Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 17-290.

Recall number 17V439000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.

Risk

The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.

Remedy

Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 16-251.

Recall number 16V282000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk

If the room extends while vehicle is in motion, there is an increased risk of a crash.

Remedy

Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 15-225.

Recall number 15V317000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Risk

If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy

Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1‑866‑425‑4369. Keystone's campaign recall number is 13-193.

Recall number 13V155000 · Recall details

What is wrong

Keystone RV Company (Keystone) is recalling certain model year 2013 Outback and Sydney recreational vehicles manufactured from July 10, 2012, through July 17, 2012. These vehicles may have been manufactured with two carbon monoxide detectors and no smoke detector.

Risk

In the event of a fire, the lack of a fire detector can lead to an increased risk of personal injury and/or property damage.

Remedy

Keystone will notify owners, and dealers will inspect and install, as necessary, a fire detector, free of charge. The safety recall ibegan on August 10, 2012. Owners may contact Keystone at 1‑866‑425‑4369.

Recall number 12V361000 · Recall details

What is wrong

Keystone is recalling certain model year 2010-2011 cougar, laredo and outback travel trailers equipped with lippert component hitch couplers for lack of indentation on the forward edge of the coupler.

Risk

If the coupler is lacking the indent it will lead to an increased risk of trailer separation from the hitch ball while towing resulting in property damage and/or vehicle crash.

Remedy

Owners are asked to inspect the hitch coupler for the correct stamping. If the hitch coupler is not formed correctly arrangements will be made to replace it free of charge. The safety recall began on january 24, 2011. Owners may contact keystone customer service at 1‑866‑425‑4369.

Recall number 11V002000 · Recall details

What is wrong

Keystone is recalling certain model year 2011 travel trailers equipped with 15" x 6" white spoke or modular design steel wheels with a six hole bolt pattern. Some of the wheels may have inadequate weld penetration between the outer ring and the center plate due to improper plate alignment.

Risk

There could be a potential wheel failure and wheel loss increasing the risk of a crash, or personal injury.

Remedy

Keystone will replace the wheels free of charge. The safety recall began on december 15, 2010. Owners may contact keystone at 1‑866‑425‑4369.

Recall number 10V597000 · Recall details

What is wrong

Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.

Risk

A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.

Remedy

Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer service at 1‑866‑425‑4369.

Recall number 10V478000 · Recall details

What is wrong

Keystone rv is recalling certain model year 2010 recreational vehicles manufactured from may 12 through june 19, 2009. The glass may not be properly adhered to the door in certain michef brand model em925rzt microwave ovens. Only those vehicles with the following michef microwave serial number range 1363901000001 and 1353901000756 are included in the recall.

Risk

The microwave is installed in an overhead cabinet. The glass could fall out and injure a nearby person.

Remedy

Keystone rv will notify owners and replace the microwave free of charge. The safety recall began on august 17, 2009. Owners may contact keystone customer service at 1‑866‑425‑4369.

Recall number 09V311000 · Recall details

What is wrong

Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk

If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Remedy

Keystone is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1‑888‑446‑5157 or keystone at 1‑866‑425‑4369.

Recall number 08V325000 · Recall details

What is wrong

On certain travel trailers equipped with tekonsha emergency brake breakaway switches sold by cequent, an electrical switching component may cause the breakaway device to fail or to operate improperly.

Risk

In the case of a separation of the trailer from the towing vehicle, a failure of the breakaway switch may prevent the trailer brakes from activating possibly resulting in a vehicle crash.

Remedy

Dealers will replace the breakaway switches free of charge. These trailers are still located at the keystone rv manufacturing facility or in the possession of dealers.

Recall number 06V230000 · Recall details

What is wrong

On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.

Risk

An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.

Remedy

Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800‑932‑3837 or keystone at 574‑535‑2100.

Recall number 03V463000 · Recall details