Kia Soul backup camera problems

Filed Aug 24, 2026 · Driver assistance, Electrical · KS

2023 Kia soul purchased brand new. Vehicle does not display speedometer, blinkers don't work, reverse camera doesn't work, nothing displays on dash, continuous alarm sound while vehicle is on. Having no indication of speed traveling or ability to signal turns is a safety concern. failure at approximately 1 year after purchase. Has been in the dealership for repair multiple times without success. Currently been at the dealership for 10 months with no offer of a loaner vehicle and refusal to buy back vehicle or replace vehicle. Dealer is unable to repair and claims it doesn't qualify for lemon law.

Filed Jul 21, 2026 · TX

At 63387 miles my backup camera on my 2020 KIA Soul EX stopped working without warning. It will blink on and off occasionally but is generally just a black screen when placed in reverse. All of the other screens work fine. This is concerning to me as it is an important safety feature. It seems like KIA would repair such an item at no charge. I called my local KIA outside of Dallas about the issue and I was told the repair would cost at least $800. I’ve gotten used to using my mirrors again but it’s concerning I no longer have a backup screen.

Filed Jun 25, 2026 · NC

Backup camera intermittently glitches and cuts to a black screen. Display will also occasionally appear darker than normal. Concern began suddenly with no known cause. It first occurred after vehicle was parked for 10-11 hours.

Filed Aug 5, 2025 · Visibility · WA

Backup camera no longer works; when in reverse, the screen is totally blank, no image and no guide lines.

Filed Jun 27, 2025 · Visibility · NH

Purchased 2018 KIA Soul from KIA dealer [XXX] in New Hampshire. There was 57,100 miles on the car at time of purchase. The vehicle was manufactured in South Korea in May 1, 2017. There is a potential safety issue concerning the absence of the rear view camera. The U.S. Government provided automobile manufacturer's beginning in 2014 a time limit for the installation of these safety devices to be completed by May 2018. Having owned vehicles with the rear view camera installed the last ten years, I would like the federal safety agency to investigate this issue which poses a serious hazard in so far as reverse driving and pedestrians are concerned. I believe that is why the rear view camera was ordered by the U.S. Government in the first place. I would like the camera installed or a refund equal to the cost of the installation, labor and price of the instrument. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 22, 2023 · Electrical, Engine · ID

On wednesday July 19th, at approximately 1745 (5:45 pm) I got into my car and started it. I attempted to back out of the driveway and noticed my steering wheel was locked. I pulled forward, and put the car in park. I tried to turn the car off. It then restarted itself, revved the engine, turned the heater on, rolled down the windows and engaged the back up camera. The check engine light came on, the low oil light, and the battery light were all on. The car would not turn off, every time I pressed the off button it would idle strangely and turn itself back on. I had to remove the key fobs, and my phone from the vehicle (i have a remote start app) to get it to turn off. I had it towed to the dealership, who returned the car the next day and told me nothing was wrong and that it was in auxiliary mode. They showed me auxiliary mode and it did not do what had happened. I told them I would film it if the vehicle did it again. Yesterday July 21, 2023 the vehicle did it again, at approximately 2110 (9:10 pm). The dealership advised me to bring it back up today. While driving it up there the engine shut off while driving I was doing approximately 43mph with the keys located in the storage space near the gear shift. The entire car shut down, instrument cluster and all, my steering wheel locked, and i had to coast to the side of a road. The car then restarted itself and picked up where the cruise control had previously been set. It did this twice and I was almost hit by a large pick up truck the second time. Had the truck not braked in time I could have been killed, and had my daughter been with me she could have been seriously wounded. The dealership told me to limp it to them as a tow truck would not be avalible for hours. During the short drive the instrument cluster continued to fade in and out. The dealers only solution was to let them hold the car and drive it for the weekend while trying to replicate the problem. I have filmed it restarting, but not dying on the road

Filed Feb 2, 2021 · Electrical · 70,000 miles · NJ

The uvo system which includes the backup camera has failed. Kia should be required to replace as a safety item at no charge, just like tesla is required to do for their failed screens.

Filed Jan 7, 2020 · 157,000 miles · MO

My uvo radio is fine 1 day and the next day it no longer has sound and the clock doesn't work, I have done a hard reset with no results. When researching how to fix, I find out this is a common problem with the kia souls, why isn't there a recall for so ,any complaints ? I just got in it 1 day to leave home and it no longer will work.. The back up camera hasn't worked forever and I bought this kia brand new and in 2019 when I was washing the kia at the car wash the cover of the backup camera fell off and their is corrosion all over it, I would think from a faulty seal

Filed Aug 15, 2019 · Acceleration, Body · 600 miles · CA

The front door on the drivers side doesn't latch or lock completely when the door is closed/shut from inside. Many times when exiting the vehicle from the drivers seat I discover the door hadn't been latched at all because I can open the door without using the door handle, it will open with a slight push from my arm. I worry the door will open when it's moving causing an accident and injuries from falling out of the vehicle. A second safety issue with my kia soul is the hesitation and slowness of acceleration when entering the freeway and merging into traffic. With the gas pedal pressed to the floor, a safe speed can't be attained for 2-3 minutes causing other vehicles to slam on their brakes, reduce speed or change lanes to avoid hitting the back or side of my vehicle. This is the reason I no longer drive on the freeway and take the long route instead. Thirdly, when backing out of a parking spot, the backup camera fails to engage about a quarter of the time and I must rely solely on sideview and rearview mirrors. Incidents occurred from a dead stop up to 50 miles per hour.

Filed Feb 21, 2019 · 1,000 miles · FL

The kia backup camera does not work properly when its dark. You cannot see anything you cant distinguish a garbage can from a person. I went to the dealer with this problem and they said this the way they are. I believe this problem is a safety issue. I checked other kia souls and they had the same problem. When in total darkness the problem gets even worst.