2002 Lexus IS problems

Filed Dec 9, 2020 · Suspension · 116,000 miles · CA

Problem started when car was in for repair of wheel alignment wheels got stolen from dealer collision center lexus not car goes out of alignment while driving on a rough road wearing out tires compliantly about 3 set of tires replaced

Filed Feb 3, 2018 · Brakes, Driver assistance · 203,000 miles · CO

Car runs great until check engine light comes on followed by vsc and then brake light. When those lights come on it runs rough and brakes make gear noise under driver's side hood area. Brake is very sluggish and almost non existent when it fails. Let it set, clear fault and runs fine until warm again. Have had all brakes checked and in good condition by mechanic today and problem persists. Appears to be an ecu or other electrical and not mechanical problem. Is extremely dangerous and should be addressed by manufacturer.

Filed Mar 13, 2015 · Body · 120,000 miles · MN

Dashboard is melting.

Filed Jan 14, 2015 · Body · AL

Over the years my dashboard has deteriorated, the rubber has become sticky and nasty just like all the other lexus vehicles in complaints. I understand there is a recall regarding this matter but not my year. I do not understand why this wouldn't apply to all the 2002 models that are experiencing the exact same issue! Please, could someone enlighten me? Me vehicle has 120,000 miles on it and is in immaculate condition other than the dashboard and sides of console. Help, I love my car and I deserve to be a part of this recall also!! Thank you in advance for your help.

Filed Nov 21, 2014 · Visibility · 50,999 miles · NE

Something on windshield that makes it hard to see, it impairs my vision. Dashboard is literally melting! It's sticky! Now I don't understand why lexus doesn't take care of their customers and send out a recall. Fix their mistakes and do it right. I understand they tried to pass some cheaper products off on their vehicles but that only bought them some time. Word of mouth is their worst enemy right now.

Filed Aug 18, 2014 · Body · FL

As I'm driving the dashboard starts to melt and it's very sticky,paid good money for this car and there's no recall or warrantee for this defect.

Filed Jul 30, 2014 · Body · 40,000 miles · FL

My lexus dashboard is melting away. The dash has already been replaced once by the dealer but it is again melting away.

Filed May 19, 2014 · Steering, Wheels · 60,000 miles · TX

I would like to report a problem with my lexus is300 models 2002. There is some type of defect in the frame or front arm bushings that cause excessive wear on the front inner tires. Despite the car being regularly aligned, uneven and excessive tire wear continues to occur on the inner portion of the tires. Tires will sometimes last less than 5,000 miles and have worn down to the steel in the inner sides of the front tires! This is a common occurrence and complaint among is 300 owners. As far as I know, there has been no fix from lexus and will lead to potential blowouts on the freeway due to tire failures. This condition is unacceptable. Therefore I am requesting an investigation and recall to fix the problem before a fatality occurs due to the resulting tire failure because of the front suspension defect.

Filed May 1, 2014 · FL

Shortly after I purchased my new car (lexus is300 2002), the dashboard, cover to air bag (on dash) and console began to melt/soften and become sticky. When I first reported to lexus, they did not do anything. After a while, I continued to complain and they replaced the cover panel on dash to the air bag but not the entire dashboard/console. In all the years of service at lexus of palm beach, they never offered to repair, even though this did not seem right. After hearing recent story on wptv news (consumer watchdog, [xxx] ), I have now learned that I am not alone and there are countless stories similar to mine. Http://www.wptv.com/money/consumer/sticky-shiny-safety-issue-drivers-complain-of-sun-glare-from-melting-dashboards because my car is not under warranty anymore, lexus is still dismissive ---- but I do have record of this issue for years (including when they replaced the air bag dash cover, under warranty, several years ago). I just received email response today from lexus of palm beach, parts manager, [xxx] as follows: "thank you for your email inquiry. I understand your concern and as of right now lexus hasn't come out with anything for your matter. If anything does arise, seeing you purchased your vehicle new, all your information is in the data base and you will be contacted first. I wish I had an answer for you right now but we haven't heard anything yet." given that I had reported this issue while car was previously under warranty (and that lexus had acknowledged issue and replaced portion), I feel that lexus should honor this product and replace the defective dashboard and console at their expense, for both parts and labor. Hope you can help me to resolve this matter, thank you very much! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Apr 29, 2007 · Body, Engine · MD

Vehicle stalls, bucks and sways onto other drivers not an alignment problem when braking the vehicle sways left or right. It is missing a spare tire and jack, I asked on 3 different occasions for this safety equipment and was denied. Also, missing weather strips on all 4 doors the wind enters the car and one day it is going to swing it directly off the road .