The dash has started melting after being in hot weather. Despite ceramic window tint which reduces heat (and likely slowed the melting) the dah continues to melt. This results in significant shining and reduction in visibility. While there was an enhanced warranty program from Lexus in which they would repair the dash, the melting occurred shortly after that expired. They will not take responsibility and fix it as they should, given this is a KNOWN issue with serious safety concerns.
The worst 2011 Lexus IS problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags7
- Visibility4
- Body3
- Engine2
- Fuel system1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags7
- Visibility4
- Body3
- Engine2
- Fuel system1
- Seats1
- Steering1
- Transmission1
Recalls
No recalls on record for this model year.
Technical service bulletins for the 2011 Lexus IS 38
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a...
- Some 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025...
- Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The...
- Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a...
- Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a...
- Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad...
- Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
- Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical...
- The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix...
- To prevent brake rotor rust from forming during transportation and storage, wheel film will be used...
2011 Lexus IS fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.5L 6‑cyl | RWD | 19-21 | 27-29 | 22-24 |
| 2.5L 6‑cyl | AWD | 20 | 26 | 22 |
| 3.5L 6‑cyl | RWD | 20 | 27 | 22 |
| 3.5L 6‑cyl | AWD | 18 | 25 | 20 |
What 2011 Lexus IS owners say
Most recent owner complaints, unedited.
The dashboard of our 2011 Lexus IS has begun to "melt," for lack of better words. We have owned the car since 2011 and it has approximately 162000 miles now. The problem has arisen over the last two years or so and is a known issue for cars of that period. Lexus claims they had an enhanced warranty program for this issue, but we were never contacted and the issue was not an issue then, but clearly this is a known defect in their materials. Replacing the dash on our own would be very costly. The glare resulting from this is terrible. I have reached out to Lexus and they will not take responsibility for the faulty material and I am concerned this is a serious safety issue as visibililty is affected. Rather than a warranty enhancement, I urge a recall to prevent accidents.
The dashboard on our vehicle has started to "melt." While there was a warranty enhancement program in the past (we did not receive notice), the problem has developed after the window for repair closed. This is a true safety issue now as visibility from the front windshield is hindered due to reflection. The dealer has asked us to contact Lexus and Lexus will not help us anymore, stating this is an out of pocket repair. Given that this is a known defect and a potentially serious safety issue, I urge you to initiate a true recall.
The dashboard is defective in that it melts when exposed to heat and becomes sticky. Although initially it started off as a cosmetic issue, the melting of the dashboard causes it to be very glossy to the point where it reflects onto the front windshield and creates a blind spot on the front windshield when driving. This poses an immediate safety hazard when driving as it's sometimes difficult to see objects that are right in front of the car while driving. The defective dashboard has been confirmed by the dealer and manufacturer. Although the manufacturer issued a customer support program to replace the dashboard, it was not a mandatory recall and the support program has since expired. Additionally, the support program initially described the malfunction as only a cosmetic issue. However, over time, this cosmetic issue has started to impact drivability in certain conditions while putting the driver and others at risk.
Valley Plate Leak. The Valley Plate Leaks are notorious on this vehicle. There have been several forums about it.
Takata airbag has been recalled for this model. Attempts have been made to contact via instructions on recall letter from manufacturer. Was informed someone would be out to repair it and no one showed up.
First started with steering getting stuck a bit while changing lanes now the electric rack and pinion makes noise steering left and right while parking in and out also while driving.
Fuel is not delivered to firing chamber due to failure of fuel pressure sensor. This will cause engine to shut off when on the road. No obd-ii code is present since the failure of the fuel pressure sensor will put the car in protected mode, no code can be read. When engine is shut off, it will have no power to steering or brake system, put driver in a very dangerous situation. I was lucky enough to find out after arriving home. The problem appeared the next morning.
The door panels and dash board gets sticky and melt over the years and the seats starts to tear and become loose
Takata recall - my car is supposedly affected by the recall, but the recall will not actually show up in the system- it sounds like it only happens in 2019 - which is greater than 6 years after the car was put in service. I am concerned about the safety of my passengers and loss of value to the car. Additionally, the car is currently in pa but will be moving to warmer weather climate and this will cause the degradation to happen more rapidly. Lexus reports there are no issues, which is not true according to their own website.
Compare the 2011 Lexus IS
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Questions about the 2011 Lexus IS
Is the 2011 Lexus IS reliable?
Owners have filed 15 complaints about the 2011 Lexus IS, 1.4 times a typical IS model year.
What is the 2011 Lexus IS year score?
The 2011 Lexus IS scores 64 out of 100 (average). The score compares it with the other model years of the Lexus IS: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2011 Lexus IS?
Airbags, with 7 complaints. Next is visibility (4).
How many recalls does the 2011 Lexus IS have?
No recalls on record.
What gas mileage does the 2011 Lexus IS get?
Official estimates for the 2011 Lexus IS range from 20 to 24 mpg combined. The most efficient version (2.5L 6-cyl, RWD) gets 19-21 city and 27-29 highway.
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