Melting dash board to include passenger side airbag cover, leaves residue on your hand when you touch it regardless of where the vehicle is parked in cool or hot areas.
The worst 2004 Lexus IS problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags3
- Body3
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags3
- Body3
- Wheels1
Recalls
No recalls on record for this model year.
Technical service bulletins for the 2004 Lexus IS 30
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad...
- Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
- Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical...
- The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix...
- To prevent brake rotor rust from forming during transportation and storage, wheel film will be used...
- Lexus Safety Recall and Service Campaign
- POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground...
- Vehicles may display evidence of a fluid leak or fluid seep from powertrain components
- Supersession notice
- Safety Recall and Service Campaign
What 2004 Lexus IS owners say
Most recent owner complaints, unedited.
Dashboard has been melting since I bought the car brand new in 2005. It had 300 miles on it. It has had a stuck vent since 8 bought it on to of the dash and the repaint that now looks like crap. Back to the original issue of the melting dashboard. I have been burnt by the melting whatever it is make of. It has stuck to my hand and left a blister. Would like to know why others models were recalled and not the 2004 is300???? Odviously there are a lot out there that are having this same issue. If you are researching to buy a lexus save your money!
I have a 2004 lexus is300 and have the same dash melting issue that other people is having. Starting from 2007 the dash started to melt and took to deal back then and they refuse to do anything. Recently got a letter for warranty enhancement notice for my other 2007 lexus es350 with same issue of melting dash. I think lexus should also do a replacement for all 2004 is300 for dash problem.
2004 lexus is300 purchased from the original owner in 2008. As evidenced by many claims on different lexus/toyota vehicles the dashboard and center console is "melting." 2006 and up lexus is models have an existing recall. 2002-2005 lexus is models do not have this recall although the issue is exactly the same. Being a father of a 5-year old daughter who rides in this vehicle my safety concerns are threefold... 1. Fumes and/or vapors being released into the air and being inhaled by myself and/or daughter. 2. Airbag panel is affected and worries me that deployment might be affected. 3. Glare on the inside of my windshield from melting plastic.
The dashboard is melting. When touched it leaves prints and feels sticky. It's been on going for a few years and has gotten worse. I'm concerned it may be toxic.
The dashboard on my 2004 lexus is300 is melting; feels sticky to the tough, fingerprints can occur, scratches very easily, as time goes by it becomes less and less attractive, have to be extremely careful with it, and while cleaning it. I contacted lexus and there is no remediation on their part.
My 2004 is300 was involved in an accident at approximately 30 MPH and no air bags deployed. The other vehicle (saturn) hit my car on the front driver side, damaging the suspension, fender, bumper, and surrounding parts. After impact my car went up the curb, over some large rocks and rested on an incline. I suffered neck, shoulder, and back pain and was treated by a chiropractor. No air bags deployed at any time. My car was repaired and I am currently driving it.
My dashboard is melting. The plastic is sticky and leaves a black film on anything that touches it including fingers and clothing. The black residue is very difficult to get off once it is on something. Just washing hands multiple times with soap and water is not enough to remove it.
Dashboard has been deteriorating for several years. Contacted dealer and lexus headquarters and was told they did not have to do anything as car was no longer under warranty. I expect better from a so-called luxury vehicle. My daughter's 1998 acura's dashboard is still pristine. Not only does the melting material leave black marks on anything it touches, but I am concerned about toxicity.
There is a dangerous pothole eastbound on lie near fresh meadows exit. Due to heavy traffic, the pothole was unavoidable as we were less than 20 feet between the car ahead of us. The pothole was on the middle lane. It resulted in a flat, a tow, and a brand new tire replacement.
Compare the 2004 Lexus IS
Other model years
199920012002200320042005200620072008200920102011201220132014201520162017201820192020202120222023202420252026
Questions about the 2004 Lexus IS
Is the 2004 Lexus IS reliable?
Owners have filed 10 complaints about the 2004 Lexus IS, close to a typical IS model year.
What is the 2004 Lexus IS year score?
The 2004 Lexus IS scores 71 out of 100 (average). The score compares it with the other model years of the Lexus IS: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2004 Lexus IS?
Airbags, with 3 complaints. Next is body (3).
How many recalls does the 2004 Lexus IS have?
No recalls on record.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Lexus IS?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history