The contact owns a 2024 Lexus NX350H. The contact stated while driving at an undisclosed speed and parking the vehicle in the residential garage, the vehicle independently accelerated. The contact stated that the vehicle crashed into the wall, and the beam was damaged. In addition, the dryer and the door were damaged. The contact stated that the failure had previously occurred. The vehicle was towed to the Lexus body shop on January 26, 2024. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800.
The worst 2024 Lexus NX Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Acceleration1
- Seats1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Acceleration1
- Seats1
Recalls 4
Electrical system: instrument cluster/panel
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Lexus NX250, NX350, NX350 Hybrid, and NX450h+ vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- An instrument panel display that fails to show engine oil pressure, engine coolant temperature, or electrical charge increases the risk of a crash.
- Remedy
- Dealers will update the combination meter software, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 26LA10.
Recall number 26V687000 · Recall details
Back over prevention: display function
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Recall number 25V744000 · Recall details
Seats: front assembly: head restraint
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
- Risk
- A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
- Remedy
- Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Recall number 24V482000 · Recall details
Air bags: frontal: driver clockspring/spiral cassette
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Recall number 23V480000 · Recall details
Technical service bulletins for the 2024 Lexus NX Hybrid 85
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the...
- Obsolete notice
- Obsolete notice
- A new head unit software update (version 2300) is available via OTA or USB for 2022 – 2026 model year LX...
- Obsolete notice
- The subject vehicles are equipped with a GPS antenna wire harness that will not allow the GPS to operate...
- Technical instructions for 23LD04 GPS
- Consistent/repeatable tick/abnormal noise from the top of the B-pillar while driving
- Knocking from one or both rear brakes due to delamination of the rear disc brake pad material from the...
- Obsolete notice
What 2024 Lexus NX Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2024 Lexus NX Hybrid. The contact stated that the driver's side headrest was inoperable. The contact stated that she attempted to adjust the headrest however, the headrest failed to respond. The head rest had pushed the driver forward causing neck pain. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50. The VIN was unavailable.
Compare the 2024 Lexus NX Hybrid
Other model years
Questions about the 2024 Lexus NX Hybrid
Is the 2024 Lexus NX Hybrid reliable?
Owners have filed 2 complaints about the 2024 Lexus NX Hybrid, 2.0 times a typical NX Hybrid model year.
What is the most common problem with the 2024 Lexus NX Hybrid?
Acceleration and speed control, with 1 complaint. Next is seats (1).
How many recalls does the 2024 Lexus NX Hybrid have?
4 recalls, covering electrical system, back over prevention and seats.
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