2011 Mercedes-Benz C300: airbag warning light

Filed Feb 21, 2024 · Airbags, Electrical · PA

The sam box (electrical system fuze panel) located under the hood is in a spot where if the lid isn't on correctly water will drain from the windshield right into the sam box and cause the vehicles electrical system to deploy the steering wheel airbag. That's at least what happened to me. It was raining out that day and I guess I went over a bump that caused the lid of the sam to get out of place. I drove home and the car seat for a few hours. I went out upon unlocking the door as soon as I pulled the handle to open the driver side door the steering wheel airbag blew and the vehicle is now in srs mode. The dealership had told me that it's a design flaw but wants me to pay for the diagnostic. No lights were on and I did not file a police report.

Filed Aug 20, 2019 · Airbags · 173,000 miles · SC

Tl* the contact owns a 2011 mercedes-benz c300. The contact stated that the air bag warning indicator remained illuminated while driving. The contact was concerned that the air bag might not deploy in the event of a crash. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The VIN was included in the federal safety agency campaign numbers: 16v081000 and 16v363000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 173,000.

Filed Aug 9, 2019 · Airbags · CA

Tl* takata recall. The contact owns a 2011 mercedes-benz c300. The contact received a recall notification for the federal safety agency campaign numbers: 16v081000 (air bags) and 16v363000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-benz of fairfield (2950 auto mall pky, fairfield, ca 94533) confirmed that parts were not available to perform the recall repairs. The contact stated that the air bag warning indicator was illuminated and the dealer would not perform the recall repair without a diagnostic test first. The vehicle was not repaired. The manufacturer was notified. The failure mileage was unknown. Parts distribution disconnect.

Filed Jul 9, 2019 · Airbags, Seats · CA

Tl* the contact owns a 2011 mercedes-benz c300. While driving, the passenger side headrest air bag deployed without warning or impact. There were no injuries. The air bag indicator illuminated after the air bag deployed. The vehicle was driven to an independent mechanic, but the cause of the failure could not be diagnosed. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was unknown.

Filed Jun 19, 2019 · Airbags · 76,000 miles · RI

Takata recall : my c300 mercedes 2011 has been on recall for over 5 years every mercedes dealership says there are no airbags available. Why???? Everyone else I talk to has had them replaced already !! Now the light has come on saying l & r SRS malfunction (service required)

Filed Mar 11, 2019 · Airbags · 85,720 miles · TN

Tl* the contact owns a 2011 mercedes-benz c300. The contact stated that the air bag warning indicator remained illuminated. The contact took the vehicle to mercedes-benz of nashville (located at 630 bakers bridge ave, franklin, tn 37067, (800) 770-5582) where it was diagnosed that the air bag wiring needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was repaired four times for the same failure. The VIN was included in the federal safety agency campaign number: 16v081000 (air bags) and manufacturer recall number: 2019010001 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 85,720. *bf

Filed Feb 13, 2019 · Airbags, Engine · 47,000 miles · FL

Tl* takata recall. The contact owns a 2011 mercedes-benz c300w. The contact stated that the vehicle was included in the federal safety agency campaign numbers: 16v363000 (air bags) and 16v081000 (air bags). The contact also stated that the vehicle failed to start. The contact attempted to jumpstart the vehicle, but was unsuccessful. In addition, the air bag indicator illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 47,000.

Filed Jan 7, 2019 · Airbags · 122,000 miles · CA

Takata recall - I got a message on my car dash last night while driving that the right SRS airbag has malfunctioned and service is required. I called a local dealership today to learn parts for my make and model car are still not available for replacement. I am concerned about the safety of driving the car knowing there is an issue with the airbag.

Filed Oct 17, 2017 · Airbags · CA

My airbag warning light keeps coming on. My complaint involves 2 recall notices I received on the mercedes benz 300c class which has defective takata air bags on the passenger and the driver's sides that could potentially kill. Mercedes USA said it will not have airbags to replace in my car until late 2018 from the federal safety agency. Mercedes benz's response is that no one has yet died in one of its vehicles due to takata airbags. Mercedes has directed victims of these defective airbags to the federal safety agency national highway and says the bags will not be available to replace until late 2018 when the federal safety agency releases them. I've already waited and risked my life for more than a year, actually 4 years. Mercedes could care less. My request is that mercedes return this car for the simple fact this car is a 2011. It was widely reported in the wall street journal and other news outlets that honda and takata found out the bags were deadly and defective as far back at least as 2001, however, kept it under wraps. Mercedes knew when it made the decision to purchase these air bags and install them into later model vehicles, probably at drastic discounts, that the defective bags were no good and worse potentially deadly. Already people had died from these airbags. I don't want to be the first one to die in a mercedes due to these airbags. I just heard back from the national transportation safety board, who said that mercedes is misinforming consumers. It does not have airbags that will be released in 2018. I can send you the letter from mercedes declining to take the car back and from ntsb referring me to you. I want my money back. It's the biggest fleece of american consumers I have ever seen. All I have is a letter from mercedes declining to take its car back, a picture of the warning airbag light that comes on the dash board and a letter from ntsb. I can mail these to you if you need them.

Filed Sep 26, 2017 · Airbags · 104,000 miles · TX

Tl* takata recall. The contact owns a 2011 mercedes-benz c300. While driving 20 MPH, the air bag warning indicator illuminated and the "check air bags" message appeared. The vehicle stalled and lost power. The vehicle was unable to restart. The vehicle was towed back to the contact's residence. The local dealer (park place motorcars mercedes-benz dallas, 6113 lemmon ave, dallas, tx 75209, 214‑526‑8701) informed the contact that he could not schedule an appointment because they did not handle air bag repairs. The contact was informed that parts were unavailable and that he would receive a letter from the manufacturer when parts arrived for the two open the federal safety agency campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that they exceeded a reasonable amount of time for repair and received the recall notification in april of 2016. The manufacturer was not contacted. The failure mileage was approximately 104,000.

Filed Aug 3, 2017 · Airbags · MD

Tl* takata recall. The contact owns a 2011 mercedes-benz c300. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (alexandria mercedes in alexandria, va) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact stated that the air bag warning indicator illuminated. The failure mileage was unknown. Vin tool confirms parts not available.

Filed Feb 1, 2017 · Airbags · 66,000 miles · ME

Takata recall....I am concerned about the fact that my car is one of those under this recall and I have had for more than a year an alert on my display when starting the car indicating "SRS malfunction service required". I took the car back to mercedes once who told me it was a dummy light and was cleared. Several days later it came back on and my calls to the shop were not returned. I then learned of this recall and when finally reaching someone was told it may be related and that I will receive instructions when a repair was found. It's been at least a year and every day I start my vehicle I am reminded that I or any passengers in my car could be at risk in the event of an accident. I bought this car because the reviews were astounding about the safety features. Yet here I have a vehicle that I don't dare have passengers in. I basically use the car for work and only work. It's the quivelant of having a one seated car. This problem needs to be corrected asap. I have a grandson coming in may and would like to know that I am able to pick him and/or my daughter up and know that I can safely get them to doctors appointments and for visits.