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2011 Mercedes-Benz C300: airbags did not deploy in a crash

7 of the 480 complaints about the 2011 Mercedes-Benz C300 describe airbags did not deploy in a crash.

owner complaints
7
of this car's complaints
1%
typical mileage
50,000
recalls
3
Is there a fix? There are 3 recalls and 2 service bulletins for this area of the car. See below

Airbags did not deploy in a crash by model year

  • 2020
    1
  • 2019
    1
  • 2018
    1
  • 2017
    4
  • 2015
    1
  • 2014
    4
  • 2013
    6
  • 2012
    2
  • 2011
    7
  • 2010
    7

What owners say

Filed Apr 12, 2024 · Airbags · SC · crash · 1 injury

I was in a collision and the airbags did not deploy. There was a recall on airbags for the Mercedes C300 within the year my vehicle was made, however, the recall did not include my VIN. Also, the sunroof drain is faulty, which was also recalled on other Mercedes C300s within the same production year, again not my VIN, but upon inspection by a certified dealership, it appears to be the same issue as other recalled vehicles.

Filed Jun 24, 2019 · Airbags · SC · crash · 2 injuries

Airbags did not deploy. While driving on the highway, a deer ran across the opposite side lane of traffic and collided with the drivers side and windshield. The entire deer landed in drivers lap and passengers side seats. No airbags deployed. Statefarm and state trooper reports with photos taken. Both occupants were taken to er by ambulance and treated.

Filed Oct 29, 2018 · Airbags · 50,000 miles · FL · crash · 1 injury

Tl* takata recall. The contact owns a 2011 mercedes benz c300. The contact stated that the manufacturer had not included the vehicle in the recall repairs for the federal safety agency campaign numbers: 16v363000 (air bags) and 16v081000 (air bags) until after the vehicle had been purchased as well as the contact had experienced a crash. The contact was at a stop and a vehicle traveling at a high rate of speed over 50 MPH, crashed into the rear of the vehicle. A dealer was not contacted to inspect and diagnose why the air bags failed to deploy. A police report was filed. The driver sustained injuries to the neck, head, back and further medical treatment was required. The vehicle was able to be driven away from the crash. The insurance company covered the collision damages however, they had not inspected why the air bags failed to deploy. The manufacturer was notified of the crash years later. The approximate failure mileage was 50,000.

Filed May 18, 2018 · Airbags · 58,900 miles · PA · crash · 1 injury

Tl* the contact owned a 2011 mercedes-benz c300. While driving 30 MPH, the contact's vehicle was struck on the driver's side above the front tire by another vehicle. The air bags did not deploy. A police report was filed. The contact sustained neck and back pains, and headaches, which required medical attention. The vehicle was destroyed and towed. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,900.

Filed Feb 7, 2018 · Airbags · 91,000 miles · CA · crash

I was involved in a car accident an air bag never deployed I bumped my head an wife injured her arm. Car ran the street to the other side an manage to him the in the right rear tire an had a front end collision. Street collision I was on a main street an had the right of way.

Filed Oct 19, 2017 · Airbags · 46,754 miles · FL · crash

"takata recall" I received a letter from mercedes dated august 2016 regarding this recall. Since then I have contacted the fort myers dealership requesting free replacement. Each time including today I was told they do not have the parts or the instructions from corporate to replace the air bags. Today I received a post card regarding tk holdings filing chapter 11. Last year my daughter was involved in an accident causing 19k of damage and the air bag did not go off. I do not know if that is a good thing or a bad thing. She was traveling east when I stationary truck pulled into her lane causing passenger front end damage.

Filed Sep 9, 2015 · Body, Steering · 47,000 miles · CA · crash · 1 injury

This is a well documented accident as it involved a police chase of a felon who ran a red light at approximately 50 MPH. My car was hit on the left front side and is deemed totaled. No air bags deployed in my vehicle and I required emergency transport to the local hospital emergency room. This also involved a police shooting incident with the death of the other driver. The vehicle is pending towing to a salvage yard.the primary concern is a question of defective air bag deployment and future potential injury to others.

Service bulletins that may apply

Related recalls

Air bags: frontal: passenger side: inflator moduleReported January 9, 2019 · 288,779 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 19V010000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported May 26, 2016 · 258,163 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Recall number 16V363000 · Recall details

Air bags: frontal: driver side: inflator moduleReported February 11, 2016 · 711,159 vehicles affected
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1‑800‑367‑6372 and Chrysler owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.

Recall number 16V081000 · Recall details

Questions about the 2011 Mercedes-Benz C300 no deployment

Is airbags did not deploy in a crash a common problem on the 2011 Mercedes-Benz C300?

7 of 480 owner complaints about the 2011 Mercedes-Benz C300 (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2011 Mercedes-Benz C300?

There are 3 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Mercedes-Benz C300

Fuel smell 26Steering lock-up 20Ball joint 17Won't start 17Fuel leak 15Airbag light 12Check engine light 8Pulling 6Fuel pump 5Headlights 5

All model years of the Mercedes-Benz C300

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