Airbags did not deploy after rear-ending another car. Airbags had been recalled and repaired at the Mercedes dealership. There weren't any lights on the dashboard at the time.
2010 Mercedes-Benz C300: airbags did not deploy in a crash
7 of the 453 complaints about the 2010 Mercedes-Benz C300 describe airbags did not deploy in a crash.
- owner complaints
- 7
- of this car's complaints
- 2%
- typical mileage
- 50,000
- recalls
- 4
Is there a fix? There are 4 recalls and 4 service bulletins for this area of the car. See below
Airbags did not deploy in a crash by model year
What owners say
Tl* the contact owns a 2010 mercedes benz c300. The contact stated that while driving approximately 50 MPH, the vehicle crashed into a second vehicle causing severe damage to the front end. During the crash, the air bags did not deploy. The driver sustained head, neck and back injuries that required medical attention. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer was not notified. The VIN was not available the failure mileage was 50,000.
Tl* takata recall. The contact owned a 2010 mercedes-benz c300. While driving 65 MPH, the brake pedal was depressed, but the vehicle did not stop in time before rear ending another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the chest that required medical attention. The vehicle was destroyed and towed to a tow yard. A dealer and the manufacturer were not made aware of the failure. The contact received recall notifications for the federal safety agency campaign numbers: 16v363000 (air bags) and 16v081000 (air bags). The failure mileage was approximately 106,000.
"takata recall" I have made appointments and have discussed the situation with patterson in wichita falls tx about the airbag light saying there is a problem. I was told that they (pattersons) does not know what to do about the situation because they have contacted mercedes about this and they do not know what to do either. I have been driving the car. The light stays on. Have taken it in to be repaired and was told they do not know what to do. Stated when they are told what to do paterson's will contact me. I have never been contacted. I did however have an accident march 2015 and the airbags did not deploy!
Takata recall car was involved in an accident. Car was stationary at a stop sign, rear ended, pushed into cross traffic, hit another car, spun around and hit a light pole. Airbags did not deploy.
Tl* the contact owns a 2010 mercedes benz c300. The contact stated that the rear seat belts were extremely tight to the seats. The contact indicated that the seat belts in the front were loose and the seat belts in the rear were tight. The contact also indicated that the front driver side seat belt and the passenger side seat belt malfunctioned and did not work. While traveling at a highway rate of speed, another driver traveling at a high rate of speed crashed into the rear of the contact's vehicle. The other vehicle spun around and struck the front of the contact's vehicle. The contact stated that the driver was in the process of exiting the highway when the drunk driver impacted the vehicle from the rear. The air bags failed to deploy. Neither of the seat belts secured the driver nor the passenger, which caused severe impact to the head, neck, and back. The driver sustained major back and head injuries, but did not receive medical attention. The front passenger sustained major injuries to the head, neck, a cervical strain, a cat scan, and back pains. The front passenger received medical attention. The vehicle was towed to a repair shop. The contact asked that the vehicle be held until the manufacturer and the insurance company could further inspect the integrity of the seat belts and the air bags. The manufacturer was notified of the crash and the contact mentioned that they were to send an investigator and refer the contact to an authorized dealer for further inspection of the vehicle. The contact was still waiting on a response from the manufacturer. The vehicle was not repaired. The failure mileage was not available. Updated 01/21/15*cn updated 9/7/2017
Tl*the contact owns a 2010 mercedes benz c300. While the contact was driving approximately 30 MPH, when the accelerator pedal was applied there was a delayed response. A loud noise sounded and the front end of the vehicle collapsed. The air bags did not deploy but the warning indicator illuminated. The contact pulled over to the side of the road with caution and the vehicle was towed to an authorized dealer for diagnosis. The contact was waiting a response from the technician regarding the cause of failure. The failure mileage was 6,109.
Service bulletins that may apply
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 19V010000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 18V043000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 16V363000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1‑800‑367‑6372 and Chrysler owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V081000 · Recall details
Questions about the 2010 Mercedes-Benz C300 no deployment
Is airbags did not deploy in a crash a common problem on the 2010 Mercedes-Benz C300?
7 of 453 owner complaints about the 2010 Mercedes-Benz C300 (2%) mention airbags did not deploy in a crash. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2010 Mercedes-Benz C300?
There are 4 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Mercedes-Benz C300
Won't start 31Steering lock-up 30Door locks 27Fuel smell 18Airbag light 13Headlights 8Battery drain 7Ball joint 6Engine failure 6Fuel leak 6Overheating 5
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