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2011 Mercedes-Benz C300: gas smell in the cabin

26 of the 480 complaints about the 2011 Mercedes-Benz C300 describe gas smell in the cabin.

owner complaints
26
of this car's complaints
5%
typical mileage
82,000
recalls
1
Is there a fix? There is 1 recall and 2 service bulletins for this area of the car. See below

Gas smell in the cabin by model year

What owners say

Filed Oct 30, 2023 · Fuel system · WA

The contact owns a 2011 Mercedes-Benz C300. The contact stated after adding more than 3 gallons of fuel to the vehicle, there was a strong fuel odor inside the cabin of the vehicle. The contact stated that the failure had been recurring and was making him unwell. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to the federal safety agency Campaign Number: 12V557000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.

Filed Sep 7, 2023 · Fuel system · CA

On 8/3/2023 we could smell a strong gasoline smell inside and outside our 2011 Mercedes C300. We towed the car to a Mercedes specialty repair shop for inspection. The found that the passenger side fuel pump cover (which is a large cylinder assembly actually) was leaking due to cracked plastic. Gas vapors could be detected outside the car, in the trunk, and in the car as the gas tank is right under the back seat. Our mechanic said he had just fixed another Mercedes with the exact same problem. Apparently this is a well known defect and I understand that Mercedes has an extended warranty for later models. We believe the extended warranty should be extended to our 2011 C300 which has only 55,000 miles.

Filed Jul 21, 2023 · Fuel system · SC

I suspect a failure in the fuel tank / system seal, which is allowing gas fumes into the cabin. There is a strong smell of gasoline inside the cabin especially after a full tank refill. This issue was also a problem for my 2008 Mercedes Benz E350. It has not been inspected but since my E350 had a similar extended warranty repair, I assume this would be similar. The strong fumes and odor in the cabin is a health risk of breathing the fumes or explosion. There are no warning lamp to indicate this failure. No recalls or extended warranty currently to fix this problem.

Filed Jul 21, 2023 · Engine, Fuel system · VA

There is a crack in the flange causing a fuel leak in my C300 2011 Mercedes-Benz built March 2011. A strong gas smell fills the car. This situation is extremely dangerous and should be included in the recall that was approved for vehicles C300 manufactured from April 2011-July 2011. Please include my vehicle in this recall. There is only a one month difference.

Filed Oct 5, 2022 · Fuel system · PA

When fuel tank is greater than approximately 3/4 full there is a strong fuel odor that seems to emanate from the rear passenger side of the vehicle; at lesser fuel quantities the odor is not noticeable. On one occasion I detected what appeared to be fuel dripping from underneath the vehicle. Took vehicle to dealership for troubleshooting and was informed "fuel leaks at the fuel pump" and it was recommended that the fuel pump and fuel sender be replaced. Additionally, the leak apparently damaged the electrical wiring harness to the fuel pump and that also needs to be repaired. There were no warning lamps or messages displayed that alerted me to this problem. Obviously, this is a hazard to safety.

Filed Aug 25, 2022 · Fuel system · 142,000 miles · OK

The contact's client owns a 2011 Mercedes-Benz C300. The contact stated that the vehicle's owner had complained of an abnormal fuel odor coming from the vehicle. There was no warning light illuminated. Upon inspecting the vehicle, the contact discovered that fuel was spraying out of the fuel pump onto the exhaust. The contact was able to replace the fuel pump and correct the failure. Upon investigation, the contact discovered the federal safety agency Campaign Number: 12V557000 (Fuel System, Gasoline) which he linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 142,000.

Filed Sep 19, 2021 · Fuel system · CA

When the fuel tank is full, there is a strong smell of gasoline at the rear of the car. The gasoline odor is extremely strong on the outside, and very strong on the inside. (This is NOT due to overfill or spillage). I searched some Mercedes-Benz blog sites, and discovered others are experiencing similar problems since 2019 to now. The strong gasoline odor can likely pose a health risk. There is also real concern about potential fire or explosion risks.

Filed Aug 23, 2021 · Fuel system · 82,000 miles · NC

The contact owns a 2011 Mercedes-Benz C300. The contact stated he started to smell an abnormal fuel odor and noticed a spot where fuel had leaked onto the garage floor. The contact stated that the check engine warning light was illuminated. The contact stated that while inspecting the vehicle, he noticed both fuel tank covers were cracked. The contact drove another vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 12V557000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.

Filed Aug 23, 2021 · Fuel system · NC

07/31/2021 Fuel smell in the cabin, and in the garage, and a small paddle of gas formed under the car, but at that time I wasn't sure if it was the A/C condense, or gas. Took car out of the garage and left it there overnight. Drove the car next day and the smell was less noticeable, and it disappeared in about two days. Next two weeks did not ill up the tank completely, and there was no smell or leak. Yesterday, Sunday, Aug 22nd, I filled the car with gas again until the pump stopped, and the smell came back instantly, as I was driving home. Parked the car in the driveway and immediately noticed a large paddle of gas forming under the left rear wheel. Removed back seat and both fuel tank pump metal covers, and both plastic fittings/covers were leaking gas, more so on the driver's side. There are hairline fractures in both covers, and both are leaking gas. Removed both covers and siphoned gas out of the car until the leak stopped. I went to Hendrick's MB of Durham and asked about the recall, they denied that my car qualifies. The parts alone were quoted at $1229.12, without labor, and I was told fuel tank worth about $1,000.00 (without labor) may need to be changed as well. the federal safety agency recall campaign 2013020002 mentions my car. My defect is worse than most because both sides leak gas, not just the pump, and both have visible with naked eye fractures that leak gas. I cannot understand how is my risk of fire and death while driving less than that of other MB's with exactly the same failure, in the same class, and the same C300, for the same year. I expect the cost of repair with labor to be more than $3,500 .

Filed May 6, 2021 · Fuel system · MI

A strong smell of gas is coming from back seat (passenger side)

Filed Dec 28, 2020 · Fuel system · FL

Car interior smells of fuel after filling up the tank. The smell is also noticeable when parked in the garage. My mercedes e350 also had the same issue and it was determined that it was a defective fuel cell sending unit.

Filed Nov 5, 2020 · Fuel system · 150,000 miles · TX

Car will smell like fuel after filling up on full tank. I took the car into mercedes of greenway in downtown houston. They discovered a leak in fuel system, it's causing the check engine light to come on because of the inadequate pressure. When I had the car parked in my garage, my whole house smelled like fuel ! It's a big safety issue/fire hazard. I've seen other 2011 c300 are experiencing same issues.

Service bulletins that may apply

Related recalls

Fuel system, gasolineReported December 3, 2012 · 5,800 vehicles affected
What is wrong
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Risk
If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1‑800‑367‑6372.

Recall number 12V557000 · Recall details

Questions about the 2011 Mercedes-Benz C300 fuel smell

Is gas smell in the cabin a common problem on the 2011 Mercedes-Benz C300?

26 of 480 owner complaints about the 2011 Mercedes-Benz C300 (5%) mention gas smell in the cabin. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2011 Mercedes-Benz C300?

There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Mercedes-Benz C300

Steering lock-up 20Ball joint 17Won't start 17Fuel leak 15Airbag light 12Check engine light 8No deployment 7Pulling 6Fuel pump 5Headlights 5

All model years of the Mercedes-Benz C300

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