The contact owns a 2010 Mercury Mariner. The contact stated that while driving approximately 20 MPH, an alarm sounded, and the steering wheel locked up. The message "Power Steering Assist Fault" was displayed. The contact was able to drive to the residence nearby. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under recall. The failure mileage was approximately 190,000.
2010 Mercury Mariner: steering wheel locks up
7 of the 270 complaints about the 2010 Mercury Mariner describe steering wheel locks up.
- owner complaints
- 7
- of this car's complaints
- 3%
- typical mileage
- 148,000
- recalls
- 1
Is there a fix? There is 1 recall and 3 service bulletins for this area of the car. See below
Steering wheel locks up by model year
What owners say
Has my grandma was driving down the highway going 60 MPH the steering wheel locked on here and wasn?t able to move it. Luckily she was at the last lane and able to get on the emergency lane and not car hit here. I did research on this and it said that many other year make and models had a recall. For some reason they didn?t do a recall on all of them just some done at some parts of the state when they are all made for the same company. If you can let me know how or why her SUV ain't under the recall. If she didn't have that bit of luck that day she could've be injured very bad and injured others as well for the steering wheel just to lock while driving. This happen in san antonio tx on highway 35.
Tl* the contact owns a 2010 mercury mariner. While driving various speeds, the steering wheel seized without warning. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 137,000.
Tl* the contact owns a 2010 mercury mariner. While reversing out of the driveway, the steering wheel seized and the vehicle became difficult to steer in addition, the electrical power steering assist warning indicator illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 14v284000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Updated 04/19/17 *lj updated 09/25/2017
Tl* the contact owns a 2010 mercury mariner. The contact stated that the steering wheel seized the vehicle had to be turned off and restarted to reset the computer. The dealer was notified the VIN was excluded from the federal safety agency campaign number: 14v284000 (steering). The contact was uncertain of when the vehicle would be repaired. In addition, the contact was included in the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The manufacturer was notified. The failure mileage was not available. Updated 02/22/17*lj
Tl* the contact owns a 2010 mercury mariner. While attempting to make a u turn at approximately 5 MPH, the steering wheel seized without warning. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The contact mentioned that the failure occurred after the vehicle was serviced under the federal safety agency campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The failure mileage was 201,000.
Tl* the contact owns a 2010 mercury mariner. The contact stated while driving approximately 30 MPH, the steering wheel locked without warning on multiple occasions upon making a turn. The contact had to apply excessive force in order to fully turn the steering wheel left or right on multiple occasions. The vehicle was taken to an authorized dealer for diagnostic testing. The vehicle will be repaired. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Service bulletins that may apply
Related recalls
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
- Risk
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S05.
Recall number 14V284000 · Recall details
Questions about the 2010 Mercury Mariner steering lock-up
Is steering wheel locks up a common problem on the 2010 Mercury Mariner?
7 of 270 owner complaints about the 2010 Mercury Mariner (3%) mention steering wheel locks up. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2010 Mercury Mariner?
There is 1 recall and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Mercury Mariner
Stalling 44Loss of power 37Power steering loss 34Check engine light 30Jerking 19Won't shift 11
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