2011 Nissan Murano: sunroof shattered

Filed Feb 23, 2022 · RI

driving vehicle on regular road not a highway approx 35mph clear sunny day temp in the 50's. With no warning a huge bang and a sound like the whole roof slid off the back of my car i couldn't stop immediately so I slid the shade cover for the sunroof back about an inch, saw that the whole sunroof had exploded took pictures of it. It is totally clear that the glass blew up from the inside out as all lg pcs around the gaping hole were all curved outward Not one m ark on the thin shade cover so nothing fell on the roof, I tried contacting everyone from the local Nissan dealer to the Nissan consumer affairs in TN I was laughed at, they completely denied that this could happen and did not offer to pay for any of it. I am disabled and on a fixed income and I cannot afford to repair it, I have no vehicle to use now and have a medical crisis in my family one member is on hospice and is expected to pass very soon. I need my vehicle desperately. This could have been a deadly tragedy if my 2yr old grandson was in the back seat and the shade cover was open or if a vehicle right behind me was hit by the flying glass and they swerved and got into a terrible accident or killed I need help and dont know where to turn

Filed Jul 3, 2020 · Visibility · MD

The sunroof exploded today while I was driving on the highway. It made a loud bang noise and shattered. It scared me. Thank goodness I had the cover closed so none of the glass came in the car.

Filed Jun 25, 2019 · 112,000 miles · SC

While driving about 60 MPH on the interstate I heard a loud sound like a gunshot. There weren't any cars in front of me and I didn't just go under an overpass. Upon inspection I discovered that my sunroof had exploded and no foreign objects were visible that may have caused it. Seems like this is a common problem and should be recalled.

Filed May 17, 2018 · Visibility · 100,000 miles · PA

Tl* the contact owns a 2011 nissan murano. While driving 70 MPH, the contact heard an abnormal noise and noticed that the sun roof was shattered. There were no injuries. The dealer (kelly nissan, 610‑258‑8600) was called and stated that nothing could be done. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

Filed May 3, 2018 · 103,000 miles · CA

Glass sunroof exploded (sounded like gunshot went off inside care) while driving down highway at 55mph. No other cars, trees, overhead hazards were present.

Filed Jan 16, 2018 · 104,400 miles · CO

At approximately 8:30 am on 12/18/17, I was driving on I-70 in denver, co, going about 60 MPH. Weather was a partly cloudy day, 45-50 degrees, road conditions were dry. As I was driving, I suddenly heard a loud pop or explosion, looked in rear view mirror and saw glass flying behind me, coming from my car. I slowed down immediately and exited the highly, pulling into a gas station to see what had happened. I exited the car and looked from the outside and the sunroof had completed shattered, leaving a huge hole. Fortunately, the inside shade was closed so all the glass blew out of the car and not into the interior. There were no other vehicles involved, nor was the police contacted. I had the sunroof replaced at safelite autoglass for a cost of $885.03. After the repair, it was noted that the interior shade would not open completely and seemed to be off track and the manager at safelite suggested I take it to the dealer. Took the vehicle to anissan dealer, who charged $99.95 just to look at and diagnose the problem with the shade. Diagnosis was the shattered glass had damaged the track and shade and both would need to be replaced at an estimated cost of $1600.00 (more detailed diagnosis could be provided after removing the headliner). We declined this repair at this time. So far we have paid out-of-pocket for the repairs at a total of approximately $985. If we choose to repair the shade and track, total cost estimates would be $2,584.

Filed Jul 5, 2017 · OK

My sunroof just shattered, I have no clue as to what happen

Filed Feb 28, 2017 · 61,000 miles · AZ

While driving on the 202 w freeway diamond lane on sunday feb. 19 2017 a loud noise sounding like a gun shot in the vehicle scared the hell out of me my wife and son. There were no cars in directly in front of us or behind or on the side. Nothing hit the car. The sunroof exploded. Lucky no-one was behind us so the exploding glass did not hit another vehicle. Call nissan the next morning they told me to have the car toed into autonation nissan tempe . After 2 days I call to find out when the auto would be repaired and they told me to come and get the car because they were not going to repair it. I then brought it to a auto glass repair shop and they repaired the car. Nissan corporation called me and asked me questions but would not answer any of my questions and did nothing to repair there faulty sunroof glass.

Filed Oct 3, 2014 · Body, Visibility · 50,000 miles · TX

Sunroof of my 2011 nissan murano exploded suddenly while driving down the highway on a clear day and no other cars in the area. The malfunction of the sunroof exploding caused the center of the sunroof glass to protrude outward into a dome shape while glass pieces shattered into the cabin of the murano. Upon contacting the nissan dealer, they referred me to the national nissan customer service number, but after 4 days I am still waiting on a call back from the regional nissan office. This is a major safety issue that nissan must take responsibility for correcting as soon as possible.

Filed Jul 19, 2013 · Visibility · 27,500 miles · RI

While traveling approx 65 MPH on the highway with no trucks or overpasses around my sunroof glass literally exploded! I thought I had a tire blowout until I heard wind coming from the roof and saw bright light from the sunshade cracks. When I opened the visor a crack you could see the glass had exploded upward. I had a large chunk of glass missing from the sunroof. I saw another complaint on the federal safety agency for the same situation and I an very concerned about the safety of the glass. Thank you for you consideration! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Nov 25, 2012 · Visibility · 25,000 miles · FL

While I was driving down the road at about 45 MPH no other vehicles around me and no overpass or trees above me , my sunroof exploded (it sounded like a gunshot went off) and then I heard a crackling noise which as soon as I pulled over I found it had exploded upwards and shattered. I have pictures to show the sunroof exploded upwards.

Filed Mar 13, 2012 · Visibility · 13,100 miles · IL

Tl* the contact owns a 2011 nissan murano. The contact stated that the sunroof shattered while driving 70 MPH. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was awaiting a response as to whether the failure was covered under warranty. The failure mileage was 13,100.