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Nissan Murano sunroof shattered problems

117 of the 5,970 owner complaints about the Nissan Murano describe sunroof shattered, most of them for the 2012 model year.

owner complaints
117
worst model year
2012
typical repair cost reported
$1,500
typical mileage
45,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

Often reported together

Tire blowout 3

What owners say

Filed Oct 5, 2026 · Visibility · TX

January 4, 2024 the front portion of our panoramic sunroof shattered spontaneously. We thought we were struck by something so took care of it through our insurance. On April 27, 2026 the back portion of our panoramic sunroof shattered spontaneously. This time we were driving on the freeway on an overpass and there was no one around. This was also taken care of through our insurance. The repair shop checked for a recall and there wasn't one. We checked on the internet about this issue and saw that this has been a problem. We tried to be included in a class action suit and it had been closed. The attorney said we should report both instances to the federal safety agency so that's what we are doing.

Filed Aug 30, 2026 · Electrical · NJ

My car is currently in the dealership due to excessive water damage after a rainstorm this month. I noticed the issue when I opened the door and the car smelled of mildew. When I inspected the vehicle, there was a large puddle in the spare tire compartment and the carpets in the back of the car and back passenger areas are soaked. The padding under the spare tire was soaked. I noticed water coming out of the seatbelt area and back vents. I am extremely frustrated because I noticed some dampness in the back carpet two weeks ago and since the car was under warranty, I asked the dealer to check it out (they were already repairing the AC which was also faulty) They said they cleared the drains but it obviously wasn't effective. This appears to be an issue with the Nissan Murano design as THE SAME EXACT issue occurred with my 2019 Murano which was totaled by the insurance company due to concerns that the water caused damage to the wiring. In looking at the federal safety agency site it appears that there have been numerous issues with the moonroof including water damage and spontaneous shattering. I am shocked that there has not been a recall of these vehicles

Filed Jan 5, 2026 · Visibility · 116,000 miles · IN · 1 injury

The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

Filed Nov 30, 2025 · NC

The panoramic sunroof front glass on my 2018 Nissan Murano shattered unexpectedly while I was driving on the highway. Fortunately, I had the interior sliding sunshade closed, which prevented the shattered glass from falling directly onto me. The explosion sound was extremely loud — at first, I thought there had been a collision nearby or that a tire had blown out. However, I immediately felt heat and airflow inside the car, and I could hear the shattered glass movement on top of the closed interior shade. That’s when I realized something happened to my sunroof. I immediately took the next exit and pulled over to inspect the damage. There was a large hole in the sunroof and shattered glass sitting right on the interior sliding sunshade. If the sliding interior shade had been open, the glass could have caused me serious injuries. Additionally, the shock from the explosion could easily have caused me to swerve and create a dangerous accident on the highway. I also have no way of knowing whether glass fell onto the highway or struck other vehicles, which is hazardous to others. There were no construction zones, trucks, or any visible road hazards at the time of the incident. I later learned that there is a class-action lawsuit involving Nissan panoramic sunroofs for this same issue — catastrophic glass shattering allegedly caused by the use of tempered glass — and my model and year appear to be included. I filed a claim with my insurance company, brought the vehicle to Nissan dealership, and had the sunroof replaced. Since this incident, I no longer feel safe opening the sliding sunshade at all.

Filed Feb 5, 2025 · AZ

I was on Interstate traveling 65 MPH. sounded like gunshot or explosion. I pulled over as soon as I could. Walked around vehicle saw nothing, I stepped on side of car to look at roof. The sunroof was shattered. I drove back home and noticed very fine glass falling into the car while I was driving

Filed Oct 17, 2024 · Visibility · CO

My sunroof exploded but I don't know why. There was no warning. Might have been a rock but I didn't see one. I had the sunroof closed but the fabric cover was open for light. I heard an explosive noise and then glass started raining in. I closed the fabric cover to keep the glass out of the passenger compartment. No real injuries other than a couple of glass shards being sharp. Mostly just got some skin irritation. Some areas on my car have scratched paint and plastic parts. I had my Nissan dealer look at it. They will clean up the glass and replace the sunroof for about $2000. I feel like it should be replaced for free as a warranty item. I also got an estimate from a collision shop for about $7500. There is scratched paint and plastic as well as the headliner certainly has glass in it. Their estimate was much more detailed. Filed an insurance claim today, so hope to have it all fixed up soon.

Filed Nov 7, 2023 · WA

I was driving my vehicle on the freeway at a speed of 60 mph when all of a sudden the sun roof part of my panoramic roof shattered all over my interior of my car and myself. It blew up all over me and was quite disturbing let alone could of caused an accident or glass could of cut my eyes. I was quite shaken up. I contacted my insurance and working a claim to have it replaced. Then I find out this has been common in Nissan vehicles for a long time and law suits because of it, too. These sunroofs allegedly exploded because of their design. Instead of laminating the glass in the sunroofs, the lawsuits claimed, Nissan used thin pieces of tempered glass instead of thicker pieces. The reason why Nissan allegedly did this, according to the suits, is so that the sunroof could be lighter and, thus, the vehicle could get better fuel economy. The lawsuits also alleged the Japanese automaker applied ceramic enamel around the edges of the sunroofs, weakening the strength of the glass. I also sent an email to Nissan but doubt if I will hear from them. What is being done by the Safety Commission in regard to this matter so this doesn't happen to other customers of these vehicles?

Filed Oct 3, 2023 · Visibility · 50,000 miles · TX

The contact owns a 2017 Nissan Murano. The contact stated that while the daughter was driving approximately 40 MPH, the glass sunroof suddenly shattered without impact. During the failure, glass shards entered the cabin of the vehicle and projected from the vehicle. No injuries were sustained. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.

Filed Apr 2, 2023 · AZ

Sunroof exploded while driving down the highway. There was a loud explosion sound. Nothing struck the vehicle. I wasn't sure what had caused the sound, but when I pulled off the road, I noticed that sunroof was shattered and had exploded.

Filed Mar 17, 2023 · NM

Sunroof shattered while driving with no warning. Very dangerous for passengers and vehicles behind vehicle as the glass broke into countless pieces.

Related recalls

No recalls on record for this model year.

Questions about the Nissan Murano sunroof shattered

Which Nissan Murano years have sunroof shattered problems?

The model years with the most reports are 2012 (20 complaints), 2011 (14 complaints) and 2014 (11 complaints).

How much does it cost to fix sunroof shattered on the Nissan Murano?

Owners who mentioned a price put the repair at about $1,500 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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