2020 Nissan Murano: sunroof shattered

Filed Oct 5, 2026 · Visibility · TX

January 4, 2024 the front portion of our panoramic sunroof shattered spontaneously. We thought we were struck by something so took care of it through our insurance. On April 27, 2026 the back portion of our panoramic sunroof shattered spontaneously. This time we were driving on the freeway on an overpass and there was no one around. This was also taken care of through our insurance. The repair shop checked for a recall and there wasn't one. We checked on the internet about this issue and saw that this has been a problem. We tried to be included in a class action suit and it had been closed. The attorney said we should report both instances to the federal safety agency so that's what we are doing.

Filed Oct 17, 2024 · Visibility · CO

My sunroof exploded but I don't know why. There was no warning. Might have been a rock but I didn't see one. I had the sunroof closed but the fabric cover was open for light. I heard an explosive noise and then glass started raining in. I closed the fabric cover to keep the glass out of the passenger compartment. No real injuries other than a couple of glass shards being sharp. Mostly just got some skin irritation. Some areas on my car have scratched paint and plastic parts. I had my Nissan dealer look at it. They will clean up the glass and replace the sunroof for about $2000. I feel like it should be replaced for free as a warranty item. I also got an estimate from a collision shop for about $7500. There is scratched paint and plastic as well as the headliner certainly has glass in it. Their estimate was much more detailed. Filed an insurance claim today, so hope to have it all fixed up soon.

Filed Nov 7, 2023 · WA

I was driving my vehicle on the freeway at a speed of 60 mph when all of a sudden the sun roof part of my panoramic roof shattered all over my interior of my car and myself. It blew up all over me and was quite disturbing let alone could of caused an accident or glass could of cut my eyes. I was quite shaken up. I contacted my insurance and working a claim to have it replaced. Then I find out this has been common in Nissan vehicles for a long time and law suits because of it, too. These sunroofs allegedly exploded because of their design. Instead of laminating the glass in the sunroofs, the lawsuits claimed, Nissan used thin pieces of tempered glass instead of thicker pieces. The reason why Nissan allegedly did this, according to the suits, is so that the sunroof could be lighter and, thus, the vehicle could get better fuel economy. The lawsuits also alleged the Japanese automaker applied ceramic enamel around the edges of the sunroofs, weakening the strength of the glass. I also sent an email to Nissan but doubt if I will hear from them. What is being done by the Safety Commission in regard to this matter so this doesn't happen to other customers of these vehicles?

Filed Mar 12, 2022 · 287,000 miles · GA

On Feb 26, 2022; my wife and I were driving down a Hwy in SW Georgia at approximately 60 mph and our 2020 Nissan Murano Sunroof literally exploded. The roof was fully closed at the time and the sun shade was also closed. It was like a shot gun blast. Was a good thing I was driving, had my wife been driving I suspect she would have reacted in a manner that would have wrecked us. We were both shook up. Hearing wind blowing into car, I slightly opened the sun shade and could tell the center portion of the sun roof had blown out and shivers of glass came down onto us, I closed the shade and pulled over at next available opportunity. At the time the sun roof exploded, there were no other vehicles within approx 1/4 mile in front of us, we had not just passed any vehicle, there were no overpasses, and nothing we recall to have hit the roof. At the time, We were traveling out of our home town, a significant way from home; as soon as I stopped, I took Photos of the roof from the exterior above the shattered sunroof with the center section blown out. I was able to purchase a heavy duct tape and tapped the shattered sunroof from the top, with several layers of tap to secure the remaining shattered glass/sun roof. We were able to travel on home. I immediately contacted the dealership (Greenway Nissan Brunswick Ga) were we had purchased the 2020 Nissan Murano vehicle and explained what happened. I was told they had never heard of that happening. We had purchased the Platnum Extended warranty with our New Murano. I scheduled an appointment and took my vehicle to the Greenway dealership on Mar 8, 2022; and the sun roof was replaced under warranted, and my vehicle was returned to me on Mar 10, 2022 with a new Sun Roof (ref: Greenway Invoice 48890). The sun shade had a scratch approximately 18”, but was not replaced because the adjuster could not determine it was caused by the roof explosion, which I don’t see how it could not have been.

Filed Sep 7, 2021 · MD

Sunroof exploded while driving.