The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.
2016 Nissan Murano: sunroof shattered
6 of the 108 complaints about the 2016 Nissan Murano describe sunroof shattered.
- owner complaints
- 6
- of this car's complaints
- 6%
- typical mileage
- 11,000
- recalls
- 0
Sunroof shattered by model year
What owners say
I was driving down the road, state highway 78 in Alabama, while going roughly 55 mph, when I heard what sounded like a gunshot or explosion. I stopped to assess the situation, thinking I hit something or a tire exploded. Upon further investigation I discovered that the sunroof had actually exploded. As you can see from the pictures the glass pushed upward and out instead of in and down.
Warm day, driving with the sunroof open on the hwy in stop in go traffic. All of sudden hear this loud boom and the panoramic roof shatters. Traffic was going about five to ten miles an hour so I know it wasn't a rock that hit it. Plus my location was not under anything thing, no trees, no bypasses. Dealership is saying a rock hit. Geico is calling it comprehensive damage (higher deductible, instead of glass repair ($50 deductible)). I was able to continue driving, glass fell in the back seat.
Murano was traveling approx 40 MPH down the road when the sunroof shattered. I have a dash cam video of the incident. You can see in the video there wasn't a car in front or to the side to claim a rock caused this. Dealership would not replace under warranty car is less than a year old when purchased.
Moon roof exploded/shattered while driving on highway. We drove it immediately to the dealership we purchased it from 12 days earlier. Sounded like a gun going off in my ear. Very dangerous event to take place while driving. The moon roof then started falling into the vehicle immediately.
Sunroof exploded while driving. No objects fell onto the car. We had no idea what the loud bang/exploding sound was until we were able to safely pull off the road and evaluate. The hole was not inward, like something fell into it, but the glass was pushed upwards. We were on a 4-lane straightaway going maybe 35 or 40 MPH and not under any bridges, trees, etc. No vehicles around us, etc. It was about 8:30pm in july in south carolina. The noise was very loud and very startling!
Service bulletins that may apply
- Certification label and VIN plate replacement service information
- Removing foreign material from the window glass
- Back door warning chime operates constantly with ignition on
- Automatic back door does not operate and related dtcs
- Back door warning chime operates constantly with ignition on
- Automatic back door does not operate and related dtcs
- Power back door calibration
- Summary to be provided on a future date.
Related recalls
No recalls on record for this model year.
Questions about the 2016 Nissan Murano sunroof shattered
Is sunroof shattered a common problem on the 2016 Nissan Murano?
6 of 108 owner complaints about the 2016 Nissan Murano (6%) mention sunroof shattered. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2016 Nissan Murano?
There are 0 recalls and 10 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Nissan Murano
Adaptive cruise 9ABS 7Airbag light 6Check engine light 5CVT failure 5Stalling 5
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