2012 Nissan Murano: sunroof shattered

Filed Jan 23, 2023 · Visibility · PA

Driver sunroof exploded while driving. Nothing impacted the glass to my knowledge. Occurred on 1/21/23, 54xxx miles on the vehicle, no previous accidents. Gloomy day approx 30F, heat on and drivers window opened about an inch. No injuries.

Filed Jan 28, 2020 · Visibility · 140,000 miles · TX

While driving down the highway I heard a loud bang and I then realized that my sunroof had shattered. Glass shards were sliding around on the sunroof cover. I contacted nissan after seeing numerous reports and even a lawsuit about this, but they denied my claim forcing me to pay for the repairs of a fault that nissan admitted to in the lawsuit.

Filed Dec 11, 2019 · 75,400 miles · CT

While driving approximately 50 MPH in good weather and light traffic our closed sun roof spontaneously exploded with intense force. When we got out to look at it, it was clear that it exploded from within as the edges of the hole (about 2 ft x 1.5 ft) were pushing upward. All of the glass within that area blew out with no damage below it nor were there any remaining glass fragments below it even though what was left of the sunroof was completely full of small shatter lines. We've always maintained our vehicle and have rarely used the sunroof. Our extended warranty carrier refused to pay because it was glass. Our insurance company denied our claim because there was no evidence of an exterior impact. Nissan (corporate) refused to compensate us because they said there was no proof as to how it happened. After looking on the web, it appears that this is a known issue. The experience was very jarring as it sounded like something blew up just above our heads. We thought a plane dropped something from above or someone shot at our car but then realized nothing came into the car. Fortunately, we were not injured, did not veer into another car, and thank god it didn't happen near any pedestrians. We paid to have it fixed, but for all we know, it could happen again at any time.

Filed Oct 15, 2019 · 90,000 miles · MI

My husband and I were driving on the highway when my sunroof exploded without provocation. There were no rocks, rapid temperature extremes, or no other visible reason for the explosion. Luckily the sun shade was closed and all of the glass was contained in the shade and we were able to safely pull over. I contacted the local nissan dealer who told me that they did not handle that and that I should contact a collision center because they did not fix sunroofs. I called my insurance provider who did assist with the replacement roof, however, it took over ten days to fix. In addition this is counting as a claim which will make my rates increase.

Filed Aug 27, 2019 · Visibility · 104,000 miles · NJ

My moonroof suddenly exploded while driving on the garden state parkway. It does not appear to have been struck by an object. There were no overpasses or other vehicles nearby at the time. I was not injured as I was protected by the sunshade. The glass shattered and apparently dispersed onto the road.

Filed Aug 9, 2018 · 74,000 miles · NJ

While driving on a paved road, a loud explosion consumed the car. The closed sunroof/closed shade exploded sending shattered glass airborne and on top of the closed shade. This caused a horrible noise as the glass bounced on the shade as I slowly made my way back home and to the dealership! During the return route, you could hear the glass cracking as it broke free and flew off while driving at a slow speed.

Filed Jun 4, 2018 · 82,000 miles · TX

While driving in my neighborhood, having just backed out of my driveway, the sunroof of my 2012 nissan murano spontaneously shattered. I keep my car inside a garage and has never been in any major accidents. Per my auto manual, I called nissan consumer affairs after the incident and was told to take my car into the dealership. The service person stated it was the 2nd call that morning related to the exact same problem. After researching online I found many others had experienced the same problem. However after a week of them giving me the runaround, I was told they would not be offering any assistance to repair the vehicle. The repair has been quoted to be around $1500. I will never buy from nissan again.

Filed Jan 20, 2018 · 108,000 miles · AL

Sunroof exploded while slowly driving on city streets. No bumps in the road or other vehicles close around. Traffic was low. Speed approximately 25 MPH. This incident happened at approximately 4:00 p.m. Temperature was about 50 degrees fahrenheit. Glass looked bubbled out. We had to cover the broken sunroof before we could drive home 40 miles out of town. There were no injuries because the sunroof cover was closed. Exploding glass sounding like a gunfire. Photos can be sent when uncovered before sunroof is replaced by a technician.

Filed Apr 13, 2017 · Body · 52,000 miles · GA

I was driving approximately 70 miles per hour on the highway when we heard an explosion and then saw pieces of the sunroof flying back behind us. After stopping the car, we looked at the sunroof to determine it had shattered and blown off. After contacting nissan consumer affairs, we were told since the car was out of warranty, they had no intention of doing anything about it.

Filed Jan 16, 2017 · Body, Visibility · 48,000 miles · OK

While driving, my murano 2012 sunroof exploded without any reason. It was a loud noise and did not knew what happened. After pulling over I saw that sunroof exploded upwards. Thank god that my sunroof was closed. So all the shards did not entered the vehicle and was safe but scared of this type of explosion.

Filed Nov 16, 2016 · MO

I was driving along I-44 east bound, and suddenly I heard a loud bang. Thought it was my tire, but on getting out of the car and checking I found my sunroof had exploded and there was a gaping hole in the middle.

Filed Oct 19, 2016 · Visibility · 65,095 miles · CO

The sunroof of my 2012 nissan murano exploded while driving approximately 65 MPH on a highway. I was in an isolated pocket of traffic with no other vehicle nearby. I heard the explosion, then a loud sound of wind as the sunroof was gone and the wind blowing through the cover. Some glass came through the edges of the cover. I saw chunks of glass blowing behind me in the rearview mirror. Nissan tried to claim the damage was caused by a rock. The local dealership said it was evident there was an outward explosion of the class caused by pressure. You can see where the explosion pushed the broken glass outward.