Tl* the contact owns a 2019 ram 1500. The contact received recall notifications for the federal safety agency campaign numbers: 19v020000 (steering) and 19v067000 (service brakes, hydraulic). Apple chrysler dodge jeep ram of hanover (200 eisenhower dr, hanover, pa 17331, 717‑637‑1101) was unable to schedule an appointment within a reasonable time frame due to the part being on a nation-wide backorder. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
2019 Ram 1500 steering complaints
Page 12 of 12: complaints 311 to 340 of 340, newest first, as owners wrote them.
Tl* the contact owns a 2019 ram 1500. While driving 50 MPH, the power steering failed without warning. The failure occurred intermittently. The contact regained control and took the vehicle to boniface-hiers chrysler dodge jeep (1775 e merritt island causeway, merritt island, fl 32952, (321) 452-8181) to be diagnosed, but they were not able to duplicate the failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 1,350. *dt
While driving for about half hour at 50mph or more the steering seems to stick when I make slight left or right turns to switch lanes or make small turns. Been to the dealer 4 times for the issue and they can't find anything wrong. Other owners are having the same issue.https://www.carcomplaints.com/ram/1500/2019/steering/steering.shtml#27
While driving at highway speeds, initiating a sweeping left hand turn, like an on-ramp, the steering wheel 'sticks' to the left wanting to continue a sweeping left turn and requiring a significant pull to force recentering the truck. (describes like breaking a bolt loose). Intermittent replication requiring highway speeds means dealership is writing it off as 'normal operation'.
I took my truck into the dealership for problems with the fuel economy being severely below the epa rating. While at the dealership, I found out that the dealership sold me a brand new truck with two open recalls that were unrepaired. I believe this is illegal.
Safety recall for steering ground cable was fixed by dealer and my power steering is still intermittently going away causing steering to lock up temporarily. Taking back to dealer for second time to see if they can fix it. It is not safe and almost caused me to cross the center line at 55 MPH and hit a car head on.
Vehicle steering sticks during left turns at highway speeds. After vehicle has been driven for approx 1 hour, during left turns at highway speeds, 65+ MPH, the steering will hold at approximately the 10 o'clock position resulting in unpredictable and unsafe driving conditions. Due to the requirement of highway speeds and approx 1 hr drive time, dealerships won't take the effort to be able to replicate this safety issue. Without replication both the dealership and ram customer service consider it a non issue. This issue is not related to the ground recall already issued for the 2019 rams. This safety issue is also reported by numerous other 2019 ram owners in online forums. Efforts to get this issue resolved through the dealership and ram customer support have been unsatisfactory. This is not a minor problem and could result in serious damage or loss of life on the road. Just because a problem cannot be replicated in a short test drive does not equate to their not being a major safety concern on these vehicles.*dt consumer had the recall performed and the steering problem is still present. When the steering wheel sticks you have to apply some extra force to get it to return to center as well as sometimes it will hold momentarily and jerk back on its own. The concern is the unpredictability of it and the potential over/under steer at higher speeds. Once the problem presents itself after longer periods of driving it will also then do it occasionally at slower speeds as well. There have not been any chimes or messages that appear on the instrument panel. It has been in to service but they have been unable to replicate. Unfortunately this issue has only appeared during longer road trips at interstate speeds with long left turns so it is unlikely a dealer would be able to replicate it on a short test drive. I know from the forums that people with similar issues have had it resolved with the replacement of the steering rack.
Steering is stiff when coming out of a left turn. Very reluctant to come back to zero almost as if there is a dead spot in the steering rack itself.
Tl* the contact owns a 2019 ram 1500. While driving approximately 10 MPH and making a left turn, the vehicle jolted forward and crashed into a second vehicle. After the collision, the front driver's side wheel was damaged and pointed to the left of the vehicle. When turning the steering wheel, the front wheels did not turn in either direction. A police report was filed and there were no injuries. The vehicle was towed to a collision center for repairs. Approximately three months later, the failure recurred while driving approximately 10 MPH and making a left turn. The vehicle was towed back to the collision center. Upon inspection, it was discovered that the steering mechanism knuckle fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 3,000.
While driving, power steering unavailable caution followed by service suspension immediately. Power steering is lost while driving and intermittently comes back or is lost. I have taken to the dealership twice and they 'can't find anything wrong'. This is extremely dangerous while driving at 50-70 MPH on the highways and interstate.
While driving 40 MPH vehicle indicated power steering failure. Power steering service needed. I was driving and could not run steering wheel approaching turn. Almost died unable to turn wheel. Vehicle only has 10024 miles and purchased brand new. A catastrophic accident involving my family and others could have occurred. I have looked into this via forums for 2019 ram 1500 and there seems to been multiple issues reported with similar issues. Please please please follow up with fca to address power steering failure issues as deadly consequences can happen. Please do not wait on this.
Lost power sterring twice. Took to dealer with a recall I saw about 12 volt battery ground fastener may be loose. Had it checked out and about 5 days later loss power sterring again. Power sterring did not come back.had truck flatbeded to dealer. They said power sterring rack was shot.have to wait about 2 to3 wks. For parts and repair.the truck has about 1600 miles on it (sucks). Was in parking lot first time,thank god.in driveway sec. Time
Power steering went out multiple times. Would work after restarting truck then go out again. Took it to the dealership to fix then went back out again after servicing. Also have other service messages for suspension and lane control. Check engine light came in after being serviced twice. Truck is now in the shop for the 4th time with more electrical issues. It throws new codes everytime. Lastest codes: implausible data received from TCM, calibration mismatch, implausible data received from rf hud and from radio, battery voltage circuit voltage below threshold, implausible data received from cruise control switch, edu not initialized, implausible/missing transmission message.
Power steering on the vehicle failed to work with only 1,000 miles since purchased.
While driving home on the highway approximately 20 mile commute when making left turns the power steering stops working at a specific area of the turns. Does not happen while making right turns. The longer you drive the more frequent the problem shows up. When you first start the trip does not show up right away ten after 18-20 miles will start to show the problem at lower speeds between 35-40 MPH. Due to what I consider an unsafe condition in the steering I put the vehicle into the dealership before an accident or worse occurs. The service manger took the vehicle out for a test drive for 20 miles and did experience the issue with steering. The dealership has not found anything after 3 days and is in contact with chrysler.
After driving for about 10min in town (30-50mphs) the power steering warning went off and power steering failed in traffic for about 90 sec before returning.
The vehicle initially had a reported steering failure twice on december 19th. This was reported to the federal safety agency under file 1162423. The vehicle was taken to the dealer the same day. The dealer was unable to determine why this occurred. Then, again on december 30th this occurred again at highway speed, almost causing a collision. Immediately contacted the dealer again and the dealer was concerned over safety issue and offered a rental vehicle while inspecting the vehicle. On the way to the dealer this morning, the power steering turn off and again the message center displayed in red " power steering unavailable service required".. This was displayed on the prior occasions.... While driving slowly to the dealer this loss of steering occurred another 3 times intermittently with another warning "service air suspension immeditaley".... Keep in mind that when the power steering leaves with electronic steering very little control remains. Since this has been reported to the dealers and also to the federal safety agency numerous times from various geographic areas since august 2018 I am surprised that a recall has not been issued and or a remedy through the dealers.
Started truck in a parking lot and started to pull away, went to turn and truck went straight till it indicated to 'service power steering.' once I realized it had lost all power steering I was able to limp it home with much effort to make turns. Traffic was light so was able to use multiple lanes to make turns. While driving home however, about 65 MPH the power steering came back on pulled the truck hard to the right and centered back up, then quit again after three miles.
I was driving down interstate i95, when I got an alarm on my dashboard saying my power steering was unavailable, and I had no power steering, I took my truck to the dealer and they checked for loose wires and changed the PCM module and the battery sensor, my truck has been there 3 times as this last from anywhere from 10 seconds to 10 minutes, and has been doing this 6-10 times a day
Reported this yesterday and unable to update in the system. Brought vehicle to dealer after the 2 failures... Unable to replicate dealer process a recall and an update. Not certain if this steering issue is resolved. Filed under complaint number 11162423 dated 12/19/18
Today at 8:45 am my vehicle lost its steering while backing in a parking lot. Then again while entering state route 12 in clayton, ny. The steering returned after restarting the vehicle. Then while driving in traffic the steering again failed. I stopped and pulled very hard and the vehicle slowly turned onto the next road on my right. I drove for several miles with the steering returning occasionally. Dodge ram dealer was about 5 minutes away and slowly arrived at dealer. They are checking it now. The vehicle is a 2019 with slightly over 9000 miles. This event was extremely very close to serious accident.
Tl* the contact owns a 2019 ram 1500. While driving various speeds, the power steering inadvertently lost power for a few seconds and the power steering failure warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 7,000.
Truck make clunking noise throughout the chassis while turning.
Vehicle in a left hand turn over 30 MPH will not correct itself and has to be manually corrected or the vehicle continues turning left. Ram acknowledges the problem but no solution as of this date december 1, 2019. Ram rapid response team stated "if customer maintains contact with the steering wheel their is no safety issue."
While driving in dallas over the weekend, the trucks power steering became unavailable. Happening at slow speeds through a residential area. The truck was stopped, turned off then started again and it came back. For a 6 mile drive, this is how the truck acted. Once it was left parked for 3 hours, it started and ran fine. The following morning while driving down the interstate at 75 miles per hour, the power steering became unavailable yet again. This lasted for over 19 miles, but finally came back.
While driving cornering left or right steering wheel holds position when released will not straighten out you have to fight steering to straighten the vehicle out of the turn dealer said nothing is wrong they cannot do anything brown's chrysler dodge in medford new york this happens at any speeds
While driving my work today I was taking a left turn and my power steering stopped working. My car had the power steering light pop up and also my screen in my gauge clustered said, "power steering unavailable service required." I literally almost crashed into a huge electrical pole. Due to my steering while becoming extremely stiff. My current milage is 2270.6 miles. About a minute later my power steering came back and my truck was fine. While parking my truck at work in the parking lot about 5 min. After the first failure my power steering failed again but came back within seconds. On the way home from work tonight my power steering failed and didn't come back for about 8mins/several miles. My power steering continues to fail then come back to normal then fail again. The vehicle was in motion and on a city street. This occurs randomly while turning and or going straight.
The power steering stops working intermittently. It may be for a few seconds, or a few minutes. I may go a couple of days without a failure, when it does happen, it tends to happen several times in a short period of time. It has happened at all speeds on city streets and highways.
This truck has had power steering system cease to function 2 times in 3 weeks,on or about 9-1-18 warning lights came on power steering would not operate,vehicle very difficult to steer,dealership had truck for 1 week,said it was fixed.today,9-22-2019 while leaving home and attempting to make a turn,warning lights came on power steering failed and truck was very difficult to steer,while trying to make it to dealership,power steering would come back on and go right back off making curves and turns very difficult.
The steering went out due to a PCM failure. The dealer said that the PCM shut down the steering due to sensing too much voltage from generator to protect this unit. I was traveling on us highway 400 at 50mph when it would not steer left or right. It would only go straight. I feel that ram needs to put something else in line so that steering is not shut off if this happens again.
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