This is a 2019 Ram 1500 Classic 4x4 with a hemi engine. the power steering suddenly and with no warning stopped working when my wife was on a winding country road. There was no warning lights on the dash at all. She was unable to turn the steering wheel because the power assist stopped working. This caused her to go into the ditch, where she called me to come help her out of the ditch. I had a very hard time steering it home. We took it to the Ram dealership we bought it from, after we thought we found a recall on it. The Dealership ran our vin, and our truck was not on the recall? But the recall said 2019 Ram 1500? This could have killed someone!!! The Dealership, Parkway Chrysler Doge, Jeep, Ram in Dover Ohio was the dealership we took it to. They informed us, that the steering was shot, and it would take three months to get the steering rack, because of so many steering issues on these trucks. Why have you not stepped in to get this situation corrected?
2019 Ram 1500 steering complaints
Page 2 of 12: complaints 11 to 40 of 340, newest first, as owners wrote them.
When driving the truck the power steering would go out and make the truck almost impossible to turn. This is dangerous when driving as you cannot turn, avoid a collision, etc. I've had vehicles without power steering, and this was like the truck is actively pulling against you when trying to turn. The dealership did a diagnostic and said the power steering rack (electronic) needs to be replaced completely as it's going out. I'm not sure if it's related, but I've had other issues before this where my lane assist and cruise control would flash while in use and all turn off while driving down the road as well. There was no obvious check engine light or codes for this, just the occasional shutting off of my systems and power steering while operating the vehicle.
For past nine months vehicle power steering intermittently stops working while operating vehicle. Inquired with dealer about the federal safety agency recall VB8 ... the federal safety agency 19V757000. Dealer indicates my vehicle VIN is not included in this recall. However, this is a manufacturing issue that has been identified in other 2019 RAM 1500. This problem is a serious safety risk--especially, not knowing the moment when the power steering will fail. This problem has been occurring intermittently for past nine months.
The contact owns a 2019 Ram 1500. The contact stated that while driving 45 MPH through a curve in the road, the steering wheel became difficult to control, and the vehicle lost power steering functionality. The steering wheel remained in the direction that the steering wheel was turned. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 120,000.
Vehicle: 2019 Ram 1500 Mileage at Time of Incident: Approximately 88,000 miles The vehicle experienced an intermittent failure of the Electric Power Steering (EPS) system. While operating the vehicle, a "Power Steering Unavailable" warning message appeared, resulting in a loss of power steering assist and significantly increased steering effort. The condition occurred unexpectedly and created a safety risk by reducing the driver's ability to safely maneuver and control the vehicle, particularly during low-speed operation, turning movements, and emergency maneuvers. The vehicle was inspected by an authorized Ram dealership (Lander's Dodge Chrysler Jeep Bossier City, LA.) Diagnostic testing identified Diagnostic Trouble Code (DTC) C2217, which the dealership stated indicates an internal failure of the Electric Power Steering system and/or steering rack assembly. The dealer recommended replacement of the rack and pinion assembly for $2,600 BUT the part was on back order and could take 4 months or more before the part comes in. I'm at a loss. The failed component is available for inspection upon request. The defect placed the driver and other motorists at risk because steering effort increased unexpectedly, reducing vehicle controllability. No prior collision or damage is known to have caused the failure. The dealership has confirmed the condition through diagnostic testing. Manufacturer inspection is UNKNOWN. Police involvement is UNKNOWN. Insurance inspection is UNKNOWN. Prior symptoms included an intermittent "Power Steering Unavailable" warning message. The exact date of the first occurrence is approximately 6 months ago, but after sitting overnight the message disappeared and there was no problem. It happens sporadically. Based on the diagnostic findings and dealer assessment, the apparent cause of the incident is an internal failure of the Electric Power Steering system associated with DTC C2217.
Loss of power steering while driving. RAM says there are no replacement parts and there is no recall on this part, steering rack and pinion.
Electric Steering failed making it unsafe to turn.
Lost power while driving down the highway. All the dash lights and windshield wipers turned on and lost power steering. The steering gear assembly failed without warning.
Truck shut down running 55 mph locking the steering wheel sending it off the roadway rolling vehicle 7 times down the ditch line coming to a stop against the trees
ABS warning comes on then steering wheel jerks. Additionally, traction control and 4WD is shut off
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. There was no warning light illuminated. The contact stated that the steering wheel seized and became difficult to turn. The contact stated that after the failure, the electronic power steering warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the steering rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
Truck will randomly refuse to turn left.
While driving, the steering gets really tight, feeling like the power steering is going to fail. Sometimes it is much worse than others. It is intermittent. No warning lights and no messages at all. We called V & H for service, they'd fix it but wouldn't look into the recall for other 2019 1500 Ram trucks. Our vehicle does not have the recall, but we would like to see about expanding the recall for us to be included or even have Chrysler help with the cost of the repair since it was a known issue with the 2019 1500 Ram trucks.
Power steering seems to have stopped all fuses have been checked. Wiring is checked steering is underwhelming and very hard to turn at low and high speeds.
complete power steering failure upon starting the truck-truck is very difficult to steer warning lamp appeared in dash immediately cruise control doesnt always come on without smacking the backside of button on steering wheel
While traveling at a high rate of speed, the power steering light came on, and the steering wheel locked up and became almost impossible to turn. After pulling over and turning the vehicle off, the problem went away. But only to have the problem happen again, twice more creating unsafe driving conditions.
Reference the federal safety agency Safety Recall Safety Recall VB8 / the federal safety agency 19V‑812 Electric Power Steering Gear. My 2019 Ram 1500 has this exact issue. The recall is VIN specific and my vehicle is not a listed VIN. Chrysler is not willing to honor the safety recall for this specific truck. The vehicle is unsafe to drive and this is a noted problem with this vehicle.
Steering wheel position sensor.
The power steering rack and pinion intermittently loses power especially at low speeds or when the vehicle is powered on. It is available for inspection upon request and has been inspected by a certified ram technician. This same issue is described in campaign number 19V812000 published by the federal safety agency among other vehicles of this same make and model. There were no prior warnings or indications of the issue. [XXX] is the first time this issue presented but has become a daily occurrence and is the only mode of transportation for a family of four, consisting of two young children under the age of [XXX] . The concern is the safety of traveling with this issue may cause a crash or leave this family stranded due to the failure of the electrical components not allowing the vehicle to reset. Factory reset and software updates have been attempted, however further investigation has led to the diagnosis of internal components shorting out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 ram 1500 bighorn Power steering is going out intermittently while driving without notice or indication that it's going to happen, and it's throws power steering service light.The behavior matches exactly to the confirmed recall from Dodge "Safety Recall VB8 / the federal safety agency 19V812 Electric Power Steering Gear", I'm unclear why this vehicle VIN was not part of the recall as the recall description matches exactly in behavior, make, model and year of the truck. It's poses a safety risk to myself and drivers around me when losing control of steering unexpectedly.
My power steering went out when driving on the highway. I had it towed to the dealership and was told the power steering rack fried and it would be almost $5 to fix. Taxes LINE C CONCERN: Power steering warning pops up on dash at startup and I have no power steering. The light goes away after a minute or two and the steering comes back. The truck sat for five days and this issue started on my first startup after (6/19/24). The battery hasnt been changed or jumped POTENTIAL CAUSE: Confirmed customer concern. Found DTC U0131 -00 - Lost Communication With Power Steering Control Module "A" and the EPS module is completely unresponsive. Removed connectors to the power steering rack and found that the main power and ground has been hot and has melted the connector and is full of corrosion. The power steering rack has internally shorted causing these issues. The steering rack needs replaced and the connector is not serviceable and the harness must be replaced.
I have a faulty steering column in my truck that needs to be replaced. This is not normal wear and tear. The truck only has 60k miles on it and is still under warranty till 1/17/26. The steering column is supposed to last the Life of the truck. I brought the truck to dealership (nye) to diagnose the cause of the bad steering column. But instead they tell me they cant tell me the cause of the faulty steering column. Instead I recieve a quote to pay to replace it. I have called and even emailed the manager as he is suppose to be cerified to diagnose the cause or to give his professional opinion but I get no call back or even reply to my emails. This was in an accident before but the insurance says this is not caused by the accident. Id like to mention the airbags didn't deploy when the truck drove into the telephone pole. This is unsafe to drive and needs to be addressed.
Sudden power steering failure while driving. I was cornering when power steering failed nearly causing a crash. no prior warning lights or indicators. During research noted other same year models recalled for the same issue but not my VIN. Contacted manufacture customer service and dealer. Both offered no assistance.
The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The contact stated that the failure occurred while changing lanes and while turning. The vehicle was driven to the residence. An unknown dealer was made aware of the failure and informed the contact of an unknown recall with a similar failure, but the VIN was not associated under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was significantly dangerous, and that the steering wheel was difficult to turn. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 75,900.
Intermittent short discovered in the electric power steering (EPS) system. I took the vehicle to the dealership to perform diagnostic testing and the dealership confirmed the issue is a short-circuit within the EPS system. This issue has already been covered in a separate the federal safety agency recall (19E-077) however my VIN was not included. Amplifying information for this being a prevalent issue includes backorders from the OEM for replacement EPS systems, as well as multiple other sources online claiming to have similar issues.
Vehicle intermittently has power steering failures. Will not turn to the left.
Power steering. Steering warning light (Steering service required) comes on randomly for a second or two and then goes away. Making steering and controlling the vehicle very difficult. Several trips to repair shops that run a diagnostics computer scams come up with nothing. Mechanics have check for shorts but say nothing looks out of the normal. This make model and year has had 197 vehicles recalled for what I believe to be this issue. Has been happening for the past couple of weeks
The contact owns a 2019 Ram 1500. The contact stated that while driving 45 MPH down the road, the brakes unintendedly activated, and the vehicle stalled. The vehicle was towed to a mechanic who was unable to retrieve a fault code. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed, but the dealer was unable to determine the cause of the failure. Upon additional research, it was determined that the recall was completed under the federal safety agency Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), but the update was not performed, completed, or done correctly. The vehicle was repaired. While driving at an undisclosed speed, the power steering became inoperable. The vehicle was towed to the residence. Upon investigation, the contact located a Class Action Lawsuit. The local dealer was contacted, and it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 136,000.
Power steering completely goes out at random occasions and may or may not reset. Multiple times I have lost power steering driving on roadways and luckily was able to avoid a crash. Doing research they are expensive to replace the so called guilty parts. Rack and pinion on the eps module
The contact's grandmother owns a 2019 Ram 1500. The contact stated that the vehicle had been experiencing an intermittent loss of power steering functionality. The power steering warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was not covered under the federal safety agency Campaign Number: 19E077000 (Steering); because the VIN was not included. The contact was referred to the federal safety agency Hotline for assistance in adding the VIN to the recall. The failure mileage was approximately 61,000.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Ram 1500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history