The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
2019 Ram 1500 steering complaints
Page 9 of 12: complaints 221 to 250 of 340, newest first, as owners wrote them.
Vehicle makes a noise similar to the antilock braking sound when making right turns. Ram does not have a fix for the issue. The issue is happening more frequently.
On October 27, 2021 I was pulling into a parking lot at extremely low speed and upon turning heard a pop noise and felt a minimal jolt in the steering wheel. Letter in the day as I was leaving I turned right to come home and had the same experience. The next morning same thing at slow speed turning either left or right. Made appointment at dealer for first available date which was November 1, 2021. I received this from the dealer service team: Concern Critical Customer States There’S A Popping In The Front End Wall Turning Issue TEST DRIVE AND INSPECT FRONT SUSPENSION - PASSENGER FRONT SWAY BAR LINK WORN/SEPARATED DRIVER SIDE ALSO SHOWING SIGNS OF FAILING NEEDS BOTH REPLACED AND ALIGHNMENT Recommendation REPLACE SWAY BAR LINKS AND ALIGNMENT with an almost $1,300.00 repair bill. I was told this was not covered by my 5 year 60,000 mile warranty and that parts were back ordered and expected not until 11/24/2021. I started researching and located multiple forums that stated this was a known issue. I also spoke to a mechanic that stated this was not normal on a vehicle with under 60,000 miles. I was also told that if it separates it could cause an accident and possibly result in injury or death. My question is why has a recall not been made with this being a known issue. This vehicle I purchased new from this same dealer and had never been off road. I don’t understand the integrity of the design for a vehicle that is four wheel drive and should be built to perform off-road having this issue with no off road activity ever taking place. Could you please take a look into this since I was made aware that if I didn’t pay this large amount for the repair it could be a safety issue? Thanks for your review and looking into this matter.
Steering control While driving higher then 40 MPH the steering stick both right and left when going around a bend. This has caused 2 oversteering events with out accidents or injuries. This will be much more dangerous during inclement weather, especially snow. The dealer or service has not been contacted as of yet, nor have the parts been inspected. No working lamps were illuminated. This vehicle is a Certified Preowned that was purchased out of state. The problem was noted during the ride home after picking up then vehicle. Originally I thought it was the tires, it was not.
The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds and making exclusively left turns, the steering wheel inadvertently locked in position, not allowing for movement of the steering wheel. The contact stated no warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 6,000.
5.7 2019 Ram 1500 Rebel with MDS engine stop with low MPH and turning onto oncoming traffic. I was not accelerating, nor applying the brake. Just slowly rolling into a left turn. It has happened about 4 times and usually during a U-turn. Only two options to get it out of condition during oncoming traffic!!! 1) Engine dies, apply the brake, shift to park, release the parking brake, shift to drive 2) While still rolling in turn, engage/turn the shifter to neutral and lightly touch the brake pedal, the engine will start, then shift into drive
The contact owns a 2019 RAM 1500. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.
When making right and left turns at slow speeds, I hear a buzzing noise and vibration in the steering wheel. I also feel a slight clunk when shifting between 2nd and 3rd gear. I'm afraid if I keep driving with this issue, this may cause a possible lost of steering/control.
I was pulling out of the parking lot at work and the steering locked up, luckily I was going slow and was able to stop
When turning left at speeds over 40 mph the steering sticks or loses power assist when coming out of the turn. Turning to the right is unaffected and works normally. Been to the dealer with this complaint twice, each time they said there was no fault code and they could not find a problem. Driving at highway speeds in traffic can be very scary, anyone that drives this truck and is not aware of this steering issue could result in a wreck.
This truck makes a grinding or rubbing sensation when turning and when turning and breaking. The sensation comes from the steering column and vibrates through the steering wheel. It is audible as well. Obviously, this is a concern not only for me any my occupants, but for others on the road way as well as I do not know what is causing this rubbing or grinding. This vehicle has been checked out by my dealer and they do not know what is wrong with it, although they were able to experience the problem for themselves. They also informed me that this is a known issue and that Chrysler is aware of the problem as there are many other trucks like mine with this defect. This issue started very sporadically and has continually gotten worse.
Steering rack fails. The part has been redesigned 12 times to my knowledge with no known fix. Parts to repair vehicles are currently not available.
power steering stopped working while driving it. I was going straight on a bridge at the time so I was in no danger, Then it started working after about a half mile. No problem the rest of the day but then each day it did it more and more to the point that it has no power steering now. Called the dealer and I'm taking it in on 7/26/21. The warranty is out by 6000 miles
When turning the steering wheel right I felt a resistance and a grinding/rubbing in the steering system. This has happened several times to both me and my spouse. We have taken it to the dealer, and were told it could not be duplicated. The issue first happened when the truck was less than 6 months old, and just happened again today for maybe the 10th time at just over 2 years and 35,000 miles.
While slowing down from 45mph on a flat level road (over a bridge) prior to making a turn the outer passenger tie rod end completely decoupled from the hub's backing plate. I almost completely lost steering. Had another vehicle been in the area, or had the incident happened a second or two earlier there could have been a crash or even a fatality. I was able to torque steer the vehicle around the turn and bring it to a stop on the adjacent street. I couldn't locate the tie rod nut - so I don't know where it came off. The vehicle was flat bedded to the dealer last night. There were not any warning signs that this part was about to fail before it did. The dealer claims that it only needs an outer tie rod and an alignment.
Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at approximately 5 MPH, the steering wheel seized without warning causing the vehicle to crash into a telephone pole. The air bags did not deployed. A police report was not filed. The contact stated that there were no injuries. The vehicle was towed to southwest chrysler dodge jeep ram located at 2235 n main st, cleburne, tx 76033 where it was diagnosed that the racket steering pinion was lock and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 7,500.
Tl* the contact owns a 2019 ram 1500. The contact stated while reversing out of a parking spot, the vehicle loss power steering assist and was difficult to turn. There was no warning light illuminated. The contact had the vehicle towed to his residence. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed or repaired. The contact referenced an unknown recall as a possible cause for the failure. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 37,890.
Driving at 35mph the first time when the power steering completely turned off. Now happens when turning the truck on, then power steering turns back on after a few minutes. There are other recalls for this exact problem on other VIN numbers.
Passenger side tie rod inner end outer separated and upon inspection threads had rusted and they pulled apart in a simple left turn. Luckily it as at low speed, but had just gotten off the interstate at 70 MPH. This could have been a catastrophic accident had it happened on the interstate. Dealership and tow truck driver said they had never seen this on a 2019 vehicle with less than 100,000 miles.
Driving at 35mph the first time when the power steering completely turned off. Now happens when turning the truck on, then power steering turns back on after a few minutes. There are other recalls for this exact problem on other VIN numbers.
I was driving and my power steering failed without warning causing me to nearly crash on the throngs neck bridge moving at 55 MPH . The dealership will not tow my truck because I am in new jersey. So they rather me get hurt or die rather than spend a few dollars to have me towed
Just over 23,600mi of generally on-road use, the electronic power steering (eps) failed on a trail in the snow, nearly sending the truck truck uncontrolled into an embankment. The eps had first locked up during a 3-point turn - the steering feel was as if the steering lock snapped 'on', not allowing the wheel to return to center after being turned (to the right). No error lights were seen, so I chalked it up to a fluke. This then happened a few more times on the same day, at uneven intervals until the eps failure without notice. When the eps failed, a loud whining / grinding sound was emitted from the steering area at the slightest rotation of the steering wheel. With the truck off, the steering rack made a deeper 'thunk when the wheel was rotated manually and at that point, the eps stayed off, allowing non-eps steering to recover the truck. There's plenty of dashcam video which tells the story, static images don't show anything out of the ordinary. Https://www.youtube.com/watch?v=lq3mf6vayyu
Alignment is off and I only have 22,000 miles on vehicle and it's worn only the outside edge of tires alignment is off nearly 1.5-2 inches
Power steering starts and stops working intermittently and at random. Sometimes it won't work for minutes/hours at a time. Other times it cuts out and then comes right back on repeatedly. Vehicle is very difficult to control when this happens, especially when it cuts in and out during a turning maneuver. Each instance is accompanied by a message on the dash screen advising to service power steering. Removing, cleaning, and retightening the battery ground cable fixed the problem temporarily. No maintenance or alterations were performed to the battery ground cable/contact before the problem started.
Power steering failure at 17000 miles while stationary. I took it to the dealership and they said they could only recreate it once and were unable to fix it. After 2 weeks, they had me pick it up. 3 days later, it happened again while I was backing out of the gas station.
I was stopped at a right light, made a right turn and immedailty lost all steering it was locked in a right turn had to slam on the brakes after the truck ran up over the curb onto the sidewalk inches from driving through a brick wall. I shut the truck off started it again and everything seemed fine. I was 3 hours from home since everything seemed fine after driving another 30 miles or so I headed down the mountin to go home. Heading down hill on a very curvy road I lost all power steering on a corner and it took everything I had to keep it on the road and avoid driving off the side of a mountain. Exxtremely dangerous and scary. I was able to limp the truck home from there driving at slow speeds to be able to maintain control. I am driving a 2019 ram 1500 bighorn.
Complete loss of power steering assist while driving on local street / in light traffic. Power steering unavailable / service required warning appeared on dash. Was able to control truck and get to nearest dealership.
The truck has been intermittently experiencing loss of power steering. This situation has been happening after I stop the truck. Has happened 2 times now. Makes it extremely dangerous to drive and or maneuver to get to a safety spot. Also when this happens, it loses lane, departure adaptive cruise control, assisted braking & most electronic safety features.
When turning to the right the front left wheel makes a grinding noise similar to ABS activation causing turn resistance and "understeer" nearly resulting in several collisions. When repair was attempted ram reported they were aware of the issue, but have no repair. This results in an unsafe vehicle to drive as the understeer could readily result in a collision.
When turning to the right at low speeds (< 45mph) the vehicle's left front wheel makes a grinding noise similar to when ABS kicks in. The vehicle resists the turn and has resulted in near loss of control multiple times. Dealer cannot fix the issue and has been informed by ram that this is a known issue with no fix. This issue started shortly after purchase and has continued to worsen over time. From research performed it is clear that this is a well known issue with no resolution available and no action has been taken by the manufacturer resulting in a serious safety issue for those owning this vehicle.
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