See attached document for complaint.
2019 Ram 1500 steering complaints
Page 4 of 12: complaints 71 to 100 of 340, newest first, as owners wrote them.
The contact owns a 2019 Ram 1500. The contact stated that while driving at 45 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the electric power steering control module and steering gear assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 19V812000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 113,000.
The contact owns a 2019 Ram 1500. The contact stated while driving 40 MPH, the steering wheel seized, and the vehicle became difficult to steer. The check power steering warning light was illuminated. The contact was able to pull over to the side of the road and turn the vehicle off. The vehicle was started, and the power steering functionality was independently reset. The contact continued driving; however, the failure recurred a short distance afterward. The vehicle was taken to the dealer where it was diagnosed and confirmed that the power steering module had failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.
The contact owns a 2019 Ram 1500. The contact stated while driving 20 MPH, the steering wheel failed to respond. There was no warning light illuminated. The contact pulled over to the side of the road and the steering wheel failed to respond as needed. The contact slowly drove to the residence. The failure persisted while driving or while the vehicle was stationary. The vehicle was not taken to be diagnosed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 193,000.
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact stated while making a left turn, the steering wheel seized, and the vehicle was difficult to steer. In addition, the contact stated that an unknown warning light was illuminated. The contact completed making the left turn and drove the vehicle to the shoulder of the road. The contact turned the vehicle off. The vehicle was started, and the power steering functionality was independently reset. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.
While traveling at low speeds, power steering fails. Dash indicates a warning message “Power steering service unavailable”. There is a recall for this exact issue, same year and model, but my VIN is not included. Diagnostic at dealership shows issue is same as recalled issue but is not able to repair under recall due to VIN. Dealership states cost to repair is $3400.
When driving in wet road conditions the truck will jerk the steering wheel to the left into oncoming traffic. When the condition happens it’s impossible to hold the steering wheel straight to keep in the proper lane. During dry road conditions the steering works and will remain in the proper lane with no issues
While driving my steering wheel will stick left or right while turning and the power steering is intermittently working. This is a major problem with 2019 ram 1500s. While turning there is also a horrible sound outside the vehicle and it sounds like there is sand being ground up in the steering wheel. This problem makes my vehicle unsafe to drive as i dont know if i will be able to steer or if my steering wheel is going to completely lock up.
When turning left, the steering locks slightly. Overcome with slightly more pressure. It is scary when it happens. It's done it since I drove it off the lot with 28,000 miles. When loaning truck, I let the driver know about this issue. Went to dealer 3 times, unable to reproduce. The vehicle or component has only been inspected by the dealer. No warnings given by vehicle.
The contact owns a 2019 Ram 1500. The contact stated while driving 60 MPH on the highway, the steering seized, and the vehicle became difficult to steer. The contact stated that the vehicle started to veer to the right and the steering wheel was difficult to turn to keep the vehicle in the intended lane. The power steering warning light was illuminated. The vehicle was slowly driven to the residence. The vehicle was previously repaired by the previous owner of the vehicle under an undisclosed the federal safety agency recall. The local dealer was contacted, and the vehicle was scheduled for repair under the federal safety agency Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Electric power stering goes in and out of service, when making turns or just stoped a traffic light, very hard to make turns not able to control vehicle hartd to steer when eps goes out yes, dealer said need to be replaced bad wiring inside not under warinty or recall no, just started one day, msg on dash power stering unavable serevice
original part # 68545657aa was malfunctioning and i took vehicle into shop to replace. I had to order replacement part 68545657AB at my own expense and pay to have it installed. I received safety recall notice "A2B/the federal safety agency 24E-082" via mail and went to the recall reimbursement website. this part is not currently listed on the options to select. I called in and was told the vin #'s had not been finalized yet so it does not currently appear. I am submitting this form so that my vin will be included for reimbursement. thank you
The power steering says it's "unavailable" and "needs servicing" when cold starting the vehicle at tempuratures lower than 45 degrees fahrenheit. I purchased the vehicle used and owned it for one day when this error occured. My safety was put at risk because when the error went away and I drove down the road, the error returned and the steering wheel locked up when I was driving, could've caused a nasty accident if the timing was worse. The problem is reproduced when the vehicle is cold started at tempuratures of 45 degrees fahrenheit or lower. The EPS component is currently being inspected by the used car dealership. The warning message only appeared as the power steering malfunctioned, there was no prior warning to the power steering failing, making the vehicle extremely unsafe to drive as their is complete uncertaintly when the power steering will shut off.
Power steering failed while driving on highway. “Power steering unavailable” warning illuminated on dash, accompanied by immediate complete loss of power steering. Turning without it is extremely difficult in this vehicle, and if was not traveling on a straight road, likely would have caused a wreck. After a quick online search, it does not appear that this is uncommon in the 2019-2024 Rams. The dealer invoice, to replace the entire Electronic Power steering rack is attached. They have indicated that the problem is with the electronics in the rack/module.
Power steering intermittent failure. Doesn’t appear to be related to truck use: it happens when truck is first turned on, happens while driving. The gauge screen turns red, says “Power Steering Unavailable,” and power steering is lost. Power steering dash light turns on. Power steering is lost, sometimes for a second, sometimes for longer. This happens at idle, as well as driving various speeds (20 mph-60 mph). It happens while driving straight and in turns. Thankfully it has only gone out on slow-speed turns so far. It resets when truck is turned off, but will fail a few seconds after turning on. There is a recall for this exact problem. The recall manufacture window ends one month before the manufacture date of our truck. We have contacted a service representative at a dealership and they refused to fix the problem under the recall for that specific problem because our truck’s VIN is one month beyond the recall window. Is there even the slightest possibility that a faulty rack/wiring affected by this recall was installed on the vehicle. The recall date must be expanded. A sudden loss of power steering while driving may have serious consequences, including loss of life.
As my son was driving down the interstate, the power steering went out and stopped working. And he got a service needed message.
I purchased my 2019 Ram 1500 in Sept 2018. I have had continuous steering issues since the day of purchase and each time I've complained over the past years nothing has been done by the dealer to address my problem. When the truck is warmed up and you're driving over 50 mph there's a "catch" or spot that seems to have a rough spot when steering to the left. It's fine when turning right, only when turning left does it occur. It's progressively getting worse and as the truck now has over 36,000 miles, (43,00 at time or writing this) the dealers are not interested in looking into my issues. I have made at least 5 or 6 complaints over the years and each time have been told they'll look into and get back to me. I feel now it's reached the point where it's not all that safe to drive or that the system could completely fail. How do I get Ram to get serious and address this issue. I know there's been time lapses on my part but as an 87 year old, time gets by me.
My truck is turning hard and is an issue driving. There are recalls for the same year and online states it has recalls for rams manufactured before 10-2018 and my truck was manufactured on 7-2018. I’m being told there is no recall. Why if dodge has an issue with power steering with those models like mine is my issue not covered . This is a major safety issue and is obviously related. I also had an issue with a recall with my back window leaking right after I bought this and again the vin number had no recall but was obviously an issue for these models for the year and make. Dodge needs to do better the steering issue could put someone’s life at risk not just my own!
I got in my truck and once i turned it on a warning message popped up on the dash board saying power steering unavailable and gave me a red steering wheel sign. I put the truck in drive and the steering wheel did not move it was as if the truck was off. Its a huge safety risk because what if this happens while I am driving the vehicle and I lose power steering. Or if I have an emergency I cant drive my vehicle.
Heated steering wheel failed. Components and/or wiring melted. This was discovered about 5 months ago and it took that long to get replacement parts because they were on back order. This is a common issue in RAM trucks. If you google you can find the issue in many different articles and Forums, yet no recall on it. Fix is over $1400. It believe the fix is changing a clock spring if it isn't already melted. Mine was melted. This is a long standing RAM issue with back ordered parts. It should be looked at as a recall. It's not a safety issue per say, but seems like a manufacturing defect that is very costly to the customer if they don't have extended warranty.
The contact owns a 2019 Ram 1500. The contact stated while driving 65-70 MPH and making a turn, the vehicle lost power steering functionality and almost struck a wall. The contact was able to remain in control of the vehicle. The contact exited the highway and pulled into a parking lot, where the contact turned off and restarted the vehicle; however, the failure persisted. The vehicle remained in the parking lot until the following day. The contact replaced the power steering fuse and temporarily disconnected the battery, and the vehicle operated as needed. The contact stated that the failure had been recurring intermittently. The message "Service Power Steering" was displayed. The contact related the failure to the federal safety agency Campaign Number: 19V812000 (Steering); however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 122,000.
Electronic power steering has failed with no previous warning signs. I was driving down the road on the highway when the power steering warning light came on all of a sudden and staring was extremely difficult. Power steering temporarily began working again, but within 10 minutes further down the road it went off again, making it very difficult to turn this truck during any turns.
The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. The message "Power Steering System Not Available - Service Required" was displayed. The vehicle was towed to the dealer, where it was diagnosed and determined that the power steering system assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
power steering unavailable pops up on dash while driving. truck steering locks up was able to pull truck off the main highway on the shoulder call a tow truck
Driving going to freeway going speed limit 55mph then my truck started beeping and warning light came up on dashboard Power steering unavailable. I was able to slow down and part the truck. Disconnect the battery for 30 mins to reset system code still there. Had my truck towed home
My steers assist failed so I had it replaced by dealership 6/14/24, Now here it is 8/16/24 truck has to go back to dealership to have it replaced again.
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. The contact stated the steering wheel became difficult to turn and the contact also noticed a whistling sound coming from the steering wheel. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
On Friday August 2nd. 2024 approximately 11am I was driving my 2019 ram 1500 laramie. At about 28 mph my truck lost power steering. Message in my dashboard says Power steering unavailable. The steering was very hard, harder when the engine is not running. I pulled over and waited 10mns and restarted the truck and everything went well. And I drove off it happened again within 10mns or 5mi. Same thing pulled over waited 5mns and restarted the truck and the message is gone and truck drove like normal. It happened 3 times within 15mi of driving. Take it to the dealership and they confirm my steering wheel rack electric module has failed and quoted my $3500 for repair.
Was driving 40mph when my power steering failed, came up with a warning message: “Power Steering Unavailable Service Required,” then the engine shut off WHILE STILL DRIVING. I had two of my kids with me in the truck. Fortunately I was able to coast through a green light and muscle the powerless truck into a parking lot. Waited for about 15 min and the truck started back up with no check engine lights. The risk of crash or injury is huge - I’m extremely thankful this didn’t happen on a highway or while towing my travel trailer. My truck is useless until the dealer takes a look. My fear is that the dealer won’t be able to replicate the fault when I have the truck towed in. This is the second of two times this has happened in 2 days. The first was in the driveway with the exact same symptoms.
The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds in the driveway, the vehicle inadvertently lost motive power but continued running. The contact became aware that the vehicle was unable to shift into gear, prompting the contact to turn off the vehicle. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion that had created an electrical short. The vehicle was repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 19V812000 (Steering), but the VIN was not included. The failure mileage was 125,000.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Ram 1500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history