The contact owns a 2021 Ram 1500. The contact stated that while driving 40 MPH or slower, there was an abnormal whining sound coming from the engine compartment. While attempting to accelerate, the vehicle intermittently hesitated and slightly surged forward before accelerating. The failure had become more persistent over time. There were no warning lights illuminated. The contact found information related to the federal safety agency Campaign Number: 23V265000 (Power Train); however, the VIN was not included in the recall. The vehicle was taken to be diagnosed, and the contact was informed that the motor generator had failed and needed to be replaced. The vehicle was in the process of replacing the motor generator unit. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
2021 Ram 1500: hesitation when accelerating
5 of the 690 complaints about the 2021 Ram 1500 describe hesitation when accelerating.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Hesitation when accelerating by model year
What owners say
I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.
The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle started to hesitate. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the PCM software needed to be updated; however, the contact was unsure if the update was performed. The contact stated that he was informed by the dealer that a failure needed to occur before the vehicle was repaired. The contact was made aware that the VIN was included in the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part was not available for the recall repair. The contact stated that the vehicle was released and deemed safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were unavailable. The failure mileage was approximately 31,000. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact stated that on multiple occasions while stopped at a red traffic light, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The contact then received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline; Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,700. VIN tool confirms parts not available. The consumer stated the truck was sold back to the dealer due to feeling unsafe in the vehicle.
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Service bulletins that may apply
- WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019
- FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement...
- Gear motor - transfer case
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following:...
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or...
Related recalls
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- Dealers will update the Powertrain Control Module calibration software, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 37A.
Recall number 23V265000 · Recall details
Questions about the 2021 Ram 1500 hesitation
Is hesitation when accelerating a common problem on the 2021 Ram 1500?
5 of 690 owner complaints about the 2021 Ram 1500 (1%) mention hesitation when accelerating. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2021 Ram 1500?
There is 1 recall and 114 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Ram 1500
Stalling 132Check engine light 51Loss of power 34Fuel pump 28ABS 21Power steering loss 19Water leak 19Backup camera 18Engine failure 17Won't start 17Key fob 12No deployment 10Screen failure 9Jerking 8Start-stop 8Warning lights 8Airbag light 7Grinding brakes 7Fuel smell 7Won't shift 7Battery drain 6Overheating 6Adaptive cruise 5Fire or smoke 5Steering lock-up 5Whining noise 5
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