The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds on rough terrain, the cruise control failed to remain engaged, and the brake pedal was shuddering abnormally. The ABS warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.
Ram 3500 shudder problems
13 of the 2,369 owner complaints about the Ram 3500 describe shudder or vibration when accelerating, most of them for the 2018 model year.
- owner complaints
- 13
- worst model year
- 2018
- typical mileage
- 28,000
By model year
- 20211
- 20201
- 20191
- 20185
- 20173
- 20151
- 20131
Often reported together
Tire blowout 2Stalling 2Adaptive cruise 2Transmission failure 1Fuel pump 1Ball joint 1ABS 1
What owners say
Nexen LT235/80R17 2 blow out's and one tire failure. factory installed tires. I have had 2 blowouts on the right front of my Ram 3500. I had discount tire unmount and re mount my spare on the blown-out tire wheel (for appearance purpose) so my spare is now another brand, the spare Nexen that replaced the blow out also blew out within ~2000 miles. I took the vehicle to Walts Live Oak Ram to inspect the vehicle for a cause of 2 tires blowing in the same position on the vehicle, they also checked the alignment and found nothing. yesterday [XXX] pulling a trailer to Jacksonville I noticed about 50 miles into the trip a slight shudder in the steering wheel and I pressed on. On the return trip the shudder in the steering was substantially profound and the driver side view mirror was bouncing up and down, the passenger side was not, and my hands were getting numb, I slowed to 50 from 70mph and continued, the shuddering eased but was clearly still there. today I took the truck to discount tire Lake city Fla. and asked them to replace the Nexen as I felt it was failing from looking at the tire and running my hand along the tread it didnt feel normal and the tire was hot compared to the passenger side. I asked discount to spin the Nexen on the balancer and they did, it confirmed the tire was failing and was unable to be balanced. the new tire cured the problem. the truck today clocked 37k miles to give you some perspective on mileage and primary use is for towing trailers, 42' 5th wheel, 16' box or flatbed trailer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
The contact owns a 2013 Ram 3500. The contact stated while driving 65-68 MPH over a bumpy road surface, the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated, exited the freeway, and pulled over to the shoulder of the road. The contact was able to continue driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle had experienced the death wobble. The dealer diagnosed the vehicle and determined that the upper ball joints and control arms needed to be replaced. The dealer replaced the upper control arms. The vehicle was then taken to an independent mechanic, where the upper ball joints were replaced. The contact stated that the failure recurred several times while driving. The contact stated that the upper and lower ball joints, the control arms, the bushings, and other unknown parts were replaced several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
The contact owns a 2015 Ram 3500. The contact stated while driving 60 MPH, the steering started shuddering and the vehicle made an abnormal popping sound. The contact then noticed that the front driver's side wheel was wobbling. The contact pulled over to the side of the road and inspected the wheel. The contact noticed that two of the wheel studs of the front driver's side wheel had fractured. The contact stated that the vehicle was previously taken to the dealer to be repaired under the federal safety agency Campaign Number: 21V398000 (Wheels); however, the dealer informed the contact that the wheel studs did not need to be replaced. The dealer was notified of the failure and informed the contact that the VIN was no longer included in the recall because the recall had been marked completed. The vehicle was not repaired and remained on the side of the road. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.
The contact owns a 2020 Ram 3500 equipped with Atturo Tires, Tire Line: Trail Blade A/T, Tire Size: 235/80/R17, DOT Number: KA0HD80R4223. The contact stated while driving approximately 50 MPH, the front passenger's side tire experienced a blowout. The contact pulled over to the side of the road. Upon inspecting the tire, the contact noticed that the tread had separated, causing the tire to blowout. The contact replaced the tire with the spare tire. Additionally, the contact stated while driving at an undisclosed speed, the front end of the vehicle was shuddering. The vehicle was taken to the tire shop, where it was determined that the front driver's side tire tread had separated. The front driver's side tire was replaced under warranty. The tires were replacement tires. The tire manufacturer was not notified of the failure. The tire failure mileage was approximately 4,000. The vehicle failure mileage was approximately 28,000.
The contact owns a 2017 Ram 3500. The contact stated while driving 40-45 MPH, the vehicle started shuddering. An unknown warning light was illuminated. The contact continued driving uphill and the vehicle stalled. The vehicle failed to restart. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to an independent mechanic, where it diagnosed that the emission control system had failed. The mechanic replaced the EGR cooler, the EGR valve and the temperature sensor. Additionally, the mechanic performed other unknow repairs. The vehicle was repaired out-of-pocket. The local dealer was notified of the failure. The contact stated that she had received an unknown recall notification related to the failure. The manufacturer was contacted for reimbursement; however, the reimbursement claim was denied. The manufacturer was notified of the failure. The failure mileage was unknown.
I was driving on the interstate highway. While driving at 60 mph towing a fifth wheel RV the front end shuddered for several seconds. Then the drivers side front wheel assembly broke off at the wheel studs. I was able to safely get to the breakdown lane. The drivers side front wheel assembly struck another vehicle traveling the oncoming lane. I was told that the vehicle that was struck was totaled. The police on scene documented the incident. The insurance representative has been notified and approved the repair. The collision repair facility documented. I also have pictures indicating broken front wheel studs.
Service Anti-lock brake and Service electronic braking errors come up on screen at random, sometimes the lights will stay one and cruise control is disabled. While braking they seem to shudder. Not safe for a Heavy duty truck that is able to tow 15k lbs.
The contact owns a 2019 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving at approximately 65 MPH, he depressed the accelerator pedal to change lanes, and the vehicle shuddered and almost stalled. The contact stated that the "check fuel filter" light was illuminated. The contact stated that the failure lasted for a few seconds then the vehicle resumed normal operation. The contact stated that the failure was intermittent but had started to occur at various speeds. The contact stated that "possible water in fuel" warning light had started to become illuminated. The contact drove the vehicle to a dealer where it was not diagnosed or repaired. The contact was advised by the dealer that the recall repair parts would take years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
The Bosch CP4 fuel pump internally disintegrated sending metal shavings throughout the fuel system. On the highway accelerating out of a toll both without warning, the truck lost almost all acceleration power and began to shudder. There weren't any preexisting warning lamps or messages. Any time after that when accelerating up to highway speeds quickly or attempting to maintain highway speeds the truck would lose acceleration and begin to shudder. When I took it to a mechanic, they informed me the CP4 fuel pump had "grenaded" and the whole fuel system needed to be replaced. If this had happened when merging into traffic or crossing at an intersection, I could have been hit because I couldn't accelerate as needed. The manufacturer (Ram) is aware of the malfunction and has issued recalls for the 2019 and 2020 years, but not 2018s which have the same exact part. The repairs have been completed on the truck and I have copies of the invoice.
Related recalls
Power train: manual transmission
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
- Risk
- A loss of drive power or a loss of park function increase the risk of a crash.
- Remedy
- Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 63B.
Recall number 24V413000 · Recall details
Power train: automatic transmission
- What is wrong
- FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
- Risk
- Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
- Remedy
- Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. Chrysler's number for this recall is ZA3.
Recall number 22V835000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
- Risk
- The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W03.
Recall number 20V043000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Risk
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy
- Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U11.
Recall number 18V100000 · Recall details
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Risk
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T79.
Recall number 17V821000 · Recall details
Power train: transfer case (4-wheel drive)
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
- Risk
- If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
- Remedy
- Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S48.
Recall number 16V495000 · Recall details
Questions about the Ram 3500 shudder
Which Ram 3500 years have shudder or vibration when accelerating problems?
The model years with the most reports are 2018 (5 complaints), 2017 (3 complaints) and 2013 (1 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Ram 3500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history