2023 Ram 5500 technical service bulletins
271 technical service bulletins and manufacturer communications cover the 2023 Ram 5500, including 5 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
- Warranty Newsletter – Volume 11, Issue 4
- WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019
- FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement...
- Cummins 6.7L Air Filter Replacement For DTC P0299 Customers must experience a Malfunction Indicator Lamp...
- Radiator - engine cooling
- Switch and bezel - front door
- Sensor - turbocharger speed
- Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction...
- Injector - fuel
- Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately
- Core – heater
- Switch – headlamp
- 1) If the lamp contains moisture, do not replace it immediately
- Backup Camera Poor Image Quality Inspection
- Outlet - air conditioning & heater
- Bearing
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt...
- Verify "Z" part number availability
- On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions...
- Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL)...
- Instrument Panel Cluster (IPC) Flicker Turn By Turn The
- Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More
- No Wireless Charging Or Slow Wireless Charging
- 1) If the fog lamp contains moisture, do not replace it immediately
- Light Random Tick Noise From The Engine.
- Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Harman R1H Uconnect 5 Radio Software Flash Error Codes
- Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Hemi Water Pump Coolant Leak Inspection
- Seatbelt Slow Retraction.
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may...
- Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
- Verify "Z" part number availability
- If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and
- Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 Customers must experience a Malfunction...
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience...
- Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
- Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 Customers may...
- Heated Seats And Heated Steering Wheel Inoperative
- Detector - evaporative system integrity module
- Core - heater
- Intermittent Uconnect Box Requires Service Message
- 1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins...
- Driveline Vibration
- Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: ● Ticking noise
- On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions...
- Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Light Random Tick Noise From The Engine
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD...
- Door speaker Inoperative or No Sound
- Unresponsive 4WD Shifter, Service 4WD Light Illuminated
- Lamp - dome
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades...
- Tire Pressure Monitor (TPM) Service Information
- Module - engine controller
- Bumper Mounted 7 Pin Trailer Tow Connector
- Warranty Newsletter – Volume 11, Issue 6
- Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA)...
- Power Seat Not Adjusting Customers may experience one or more of the following: ● Driver and/or passenger...
- Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP...
- Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control...
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Radio: Capture software version from radio
- Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Parking Brake Pad When replacing the park brake pedal pad, please use the correct labor operation code
- Switch - steering wheel right & left
- Adjuster
- Rear Defogger Solder Terminals Detached.
- Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key...
- 6 control unit
- Trailer Tow App Gauges Not Showing Data in Widget Screen
- Perceived Oil Leak From The Rear Of The Engine
- Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust...
- Apple CarPlay Does Not Complete The First Initial Wireless Connection.
- Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise...
- Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ●...
- Uconnect Box Require Service Message
- Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ●...
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Camera - rear view
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes...
- Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise...
- Switch and bezel
- Switch
- Malfunction Indicator Lamp (MIL) Illuminated
- Switch
- Module
- Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 – ECU Application Software...
- Seal - output shaft
- Push to Start Button Has a Delay Switching Ignition Positions, DTCs (Diagnostic Trouble Codes), B1A7D-2A...
- Seat belt
- Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: ● Wired Remote...
- Trailer Tow Pages App Gauges Not Showing Data After Radio Update
- Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction...
- Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
- Dome Lamp LED And Incandescent Bulb Servicing.
- Switch - headlamp
- Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL)...
- Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable”...
- Battery Drain Suspected or "Identified" From USB or Media Hub
- Horn Sound Is Weak, Off Tone, Or Inoperative.
- Air bag - driver
- Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the...
- Driver Hears Noise, Static or Can Not Hear Phone Caller on Other End
- CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on...
- Satellite Radio Displays “Satellite Hardware Error” Message
- Module
- Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
- Motor - windshield wiper & wiperunit - windshield wiper
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Wiperunit - windshield wiper, blade - front wiper.
- Wiperunit - windshield wiper, blade - front wiper
- Flash: Memory Seat Module (MSM) Updates Customers may experience the following: ● Telescoping Mirrors are...
- Module - anti-lock brake system
- On Board Diagnosis (OBD) Monitor Readiness Information
- Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
- Radio Navigation Displays Message ?No Maps Available?
- Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound...
- Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ?...
- FCA Caribbean Transportation Bulletin IT-23-01 Dealer Cleaning Program
- Transportation Bulletin T-23-01 Dealer Cleaning Program
- Radio R255.45.06 USB Software Update The
- Audio Muted During A CarPlay Or Android Auto Phone Call
- PSU Oil Pump Assy
- Malfunction Indicator Lamp (MIL) Illumination
- SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
- Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
- Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022
- FCA Caribbean Warranty Bulletin ID-22-10 Part Order Restriction Program ? Engine Control Module (ECM) ?...
- Humming Noise Through Speakers While Vehicle Is Off
- Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
- Lifter
- 2nd Row Center Seat Lazy Or Slow When Folding.
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Radio Shutting Off Due to Hot Display
- Wireless Qi Charger Not Charging
- Aisin K1 snap ring replacement
- Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- The technician and owner would like to add a tire pressure monitoring system to a cab chassis vehicle.
- A/C Diagnostic LOP Change
- K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination
- Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
- Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ?...
- Radio Resets Intermittently After A Screech Or Buzz Sound
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area
- Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of...
- USB Hub In-Operable
- Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the...
- 6.7L New Oil Usage Information Incorrect oil used
- Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
- Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control...
- Flash: Global Telematics Box Module (TBM) Update to 5.39.1 The
- A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
- Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL)...
- Electronic Vehicle Information Center (EVIC) Switch Inoperative The
- Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New...
- FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ?...
- Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC...
- Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning
- Power wndow switch passenger
- Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of...
- Engine Control Module (ECM) Capacitor Leak Customers may experience a Malfunction Indicator Lamp (MIL)...
- Water Quality When Mixed With Engine Coolant
- B2768-49
- Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating
- Mirror
- Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC)...
- Ambient Temperature Sensor Servicing.
- Ratchet Type Click, Clicking Noise Heard In Four Wheel Drive (4WD) While Turning.
- WiTECH Small Leak Verification Test (SLVT)
- Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? When customer turn...
- Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96
- Fca caribbean warranty operations newsletter
- Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal...
- Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and...
- Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
- Engine Oil
- Sensor
- Seal, Sunroof
- Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable?...
- Approved Use of Weld Through Primers
- Warranty Bulletin D-19-02 Fast Feedback Program
- Warranty Bulletin D-22-07 Parts Order Restriction Program
- Warranty Bulletin D-22-07 Parts Order Restriction Program
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