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January 28, 2025 Service bulletin

Switch

Ram technical service bulletin 9003980 for 2019-2025 Ram 1500, 2019-2025 Ram 2500 and 2019-2025 Ram 3500 and others.

Bulletin number
9003980
Component
Electrical system
Summary
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

Owners of these vehicles have filed 1,570 complaints in the electrical category.

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