2014 Ram Promaster transmission problems

Filed Dec 24, 2025 · Transmission · AZ

My car will not reverse when put into reverse. No symptoms prior or any warning signs. Car will roll backwards as if in neutral and the engine will rev to high rpm. Engine codes P0792 and P0736 are present after issue arised. I have found another safety recall that describes my issue exactly with regards to 2019-2021 Ram Promasters. My car 2014 Ram Promaster has the same power train as what is listed in the safety recall [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 18, 2025 · Engine, Transmission · GA

2014 ram ProMaster traveling at approximately 10 miles an hour customer states felt like it ran over Boulder vehicle then was towed to shop upon inspection. I found a transmission mount on the driver side completely disconnected. All bolts removed must have vibrate out huge safety issue caused damage to heater hoses CV axles transmission, oil pan and shifter cable along with ground strap.

Filed Aug 29, 2024 · Electrical, Engine · 61,600 miles · NY

The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was towed to an independent mechanic who diagnosed that the oil pressure sensor, transmission sensor, torque converter pressure sensor, and hydraulic pressure sensors were faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 61,600.

Filed Dec 8, 2022 · Transmission · NY

The contact owns a 2014 Ram Promaster 1500. The contact stated that while depressing the brake pedal, the vehicle would independently shift into neutral(N) without warning. The vehicle would resume normal operation upon restart. The dealer was notified about the failure, and he was informed that the vehicle was not under recall. The dealer offered further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Filed Dec 15, 2021 · Engine, Transmission · 125,000 miles · VA

The contact owns a 2014 Ram Promaster 3500. The contact stated while driving at slow speeds, the front-end locked up. The contact noticed that the gear shifter was in reverse. The engine was in the undercarriage. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified, and an engineer inspected the vehicle however, declined to provide a service report. The approximate failure mileage was 125,000.

Filed Apr 19, 2021 · Transmission · 14,100 miles · FL

Was driving down a neighborhood street and stopped to back into a driveway when I put the vehicle in reverse the transmission housing bracket that has four bolts holding the engine and transmission broke off. Leaving my transmission just inches from the ground. This is not supposed to happen. There is no design to catch or hold the transmission in its place. I am very blessed that this happened in the neighborhood and not on the highway, there could've been quite a bit of damage to my vehicle and possibly others.

Filed Jun 16, 2020 · Transmission · CO

On january 23, 2020 ram issued a recall for a faulty transmission shifter cable for the promaster. As of today, nearly 6 months later, the parts are still not available to fix the issue. Repeated calls to the dealership has indicated this is a nationwide problem and they said it would likely be several more months at the earliest before they have the parts in stock. The mopar recall website indicates parts are available but this is clearly not true. What is the point of having a safety recall if it's not possible to fix it?

Filed Nov 4, 2019 · Transmission · 99,999 miles · TN

Tl* the contact owns a 2014 ram promaster. While driving various speeds, the vehicle shifted into neutral independently. The contact stated that the "shift to neutral and back to drive" warning message illuminated. The contact also stated that the check engine and transmission warning indicators illuminated. The contact was able to coast off the roadway. On some occasions, shifting the vehicle into neutral and back into drive failed to remedy the failure. The vehicle was taken to robert loehr chrysler dodge jeep ram srt and fiat (567 e main st, cartersville, ga 30121, (770) 382-5885) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was contacted and provided case number: 68044969. The approximate failure mileage was 99,999.

Filed Apr 1, 2019 · Transmission · 78,000 miles · CO

Transmission pump failure at 78k miles. The transmission is a total loss . I was told fca has a 2k "core charge" for the transmission, they know something is wrong

Filed Jan 25, 2018 · Engine, Fuel system · 15,000 miles · MD

When we drove 2014 ram promaster off the lot the "check back door" light was on and back door would not latch properly. Dealer ordered new latch and replaced it twice, but door still does not always latch. At approximately 15k miles, check engine light went on and 2014 ram promaster went into limp mode. Took to dealer (tate chrysler jeep dodge, 5629 buckeystown pike, frederick, md), where throttle position sensor was replaced, but this did not fix problem. Continued to have problem with engine light/limp mode. While in limp mode, rpms did not drop below 1500, making stopping and control of vehicle difficult, and vehicle would not travel above 45 MPH, making highway travel dangerous. The second time we took it to the dealer, they replaced the main computer/PCM, but service manager advised us, "I wouldn't take this van on long trips", as he still wasn't sure they fixed the problem, or that it was safe to drive. At approximately 16k miles, we heard a loud noise in the engine, took van back to dealer (tate chrysler jeep dodge of frederick, md), and were told that it had a broken fly wheel. After repair, seat belt and battery lights remained on. Dealer replaced instrument cluster. At 18k miles, we heard a noise in the engine, dealer indicates that idler pulley has failed. For each of these repairs, dealer has kept van for 2-3 weeks. Dealer advised us again not to drive vehicle on "long trips", but to stay local. They did not advise as to when the vehicle may be safe to drive normally.